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Sr. Digital Strategy Manager

4 months ago

Chicago, United States KOMATSU AMERICA Full time

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Date:

May 11, 2024 Location:

Chicago, IL, US, 60631

Onsite or Remote:

Hybrid Position Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. As a Sr. Digital Strategy Manager, you will play a pivotal role in shaping our digital strategy to drive business growth, enhance our online presence, and integrate our digital offerings. You will lead a team of digital analysts and collaborate closely with cross-functional teams to develop and implement comprehensive digital initiatives. The ideal candidate is a strategic thinker with a deep understanding of digital trends, strong analytical skills, and a proven track record of delivering results in a fast-paced environment. This role will also be responsible to partner with 3rd parties (technology companies or other OEM’s and OTM’s) in order to reach our digital goals. Key Job Responsibilities

Lead a team of digital strategy analysts, providing coaching and support to drive performance and professional growth. Collaborate with internal stakeholders (including marketing, sales, IT, other divisions) as well as customers and dealers, to integrate digital initiatives into broader business strategies. Collaborate with external organizations, conduct market research and competitive analysis to identify opportunities and threats so that we stay ahead of industry trends and best practices. Lead partnership discussions with 3rd parties to help us reach our digital goals. Produce digital benchmarking assessment to inform both strategic direction as well as identify capabilities needing developed Define and prioritize digital capabilities that the business needs to be focused on developing Create thorough business cases for future work needing to be done based on capability prioritization Ensure digital strategy is enabling the optimal customer experience by maintaining innate understanding of customer segmentation, personas and journey mapping Define and track strategic operating measures (SOMs), key performance indicators (KPIs), and establish metrics to measure the effectiveness of the digital business. Elevate, inform and recommend key strategic decisions to executive leadership. Creates presentation material and conducts presentations during key meetings and seminars. Maintains close collaboration with other Komatsu regions on global digital strategy and roadmap. Qualifications/Requirements

Bachelor's degree in Business Administration, Business Management, Marketing, Mathematics or a related field; Master's degree preferred. 7-10 years of experience in a strategic, digital, or consultative role, with demonstrated progression in responsibilities. Proven track record of developing and implementing successful digital strategies that drive business growth and achieve KPIs. Strong leadership skills can inspire and motivate cross-functional teams and develop individuals. Strategic mindset with the ability to think creatively, innovatively and to simplify complex situations. Excellent analytical and problem-solving abilities In-depth knowledge of emerging technologies and digital channels Experience leading and managing projects/initiatives that produce ROI and performance optimization. Outstanding communication and presentation skills. Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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