Patient Access Representative II Orthopedic
2 months ago
Position SummaryPatient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR II's offer solutions in anticipation of patient needs and greet every patient verbally, with eye contact, and body language that is welcoming and friendly. In this highly visible role PAR's support departmental teams and interact with patients, families, and health care providers. Essential FunctionsResponsible for interviewing/registering/instructing patients in a face-to-face setting or on the telephone.Enters and validates medical, demographic, insurance, financial, and business data in a timely and courteous manner to ensure master patient index integrity and creation of an accurate claim.Prepares standard patient materials including forms, labels, brochures, surveys, etc.Maintains confidential health records, processes physician orders, and schedules patients.Identifies and communicates need for interpreter services.Provides patient education regarding third party coverage and liabilities.Communicates possible payment options and personally connects patients to financial counselor if needed.Collects, posts, and balances co-pays, deductibles and other patient payments.Performs a variety of additional support and backup functions within the department, and provides cross-coverage as needed.Helps mentor new hires.Maintains expertise in PAS legal and compliance requirements; incorporates principles into workflows.Handles a wide variety of patient inquiries regarding services and logistics to ensure patients can access care with maximum throughput and minimal delay.Recruits and trains patients to access My UH Care Personal Health Record.Exceeds achievement of productivity and quality standards.Is subject matter expert in computer applications used by PAS, insurance/government regulations, and UH/PAS policies/procedures used within the department.Additional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.Maintains a clean and organized work area.Will be cross-trained to perform other duties as assigned.Actively participates in UH emergency preparedness.May be scheduled to work at off-sitesRequired For All JobsPerforms other duties as assigned.Complies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.Qualifications:QualificationsEducationHigh School Equivalent / GED Required and Associate's Degree or progress towards degree Preferred and Medical Terminology Preferred Work Experience2+ years experience in patient registration, scheduling, banking, office, or related medical field using computers Required Bachelor's degree accepted in lieu of 1 year of work experience. Knowledge, Skills, & Abilities Basic knowledge of third party payer and managed care insurance requirements Required Basic knowledge of medical terminology Required Demonstrated ability to use PCs (and toggle between multiple applications), Microsoft Office suite, and general office equipment (i.e. printers, scanner, electronic signature pads, copy machine, multi-line phone, FAX machine, etc.) Required Experience using clinical computer system Required Detail-oriented and organized, with good analytical and problem solving ability Required Notable client service, communication and relationship building skills Required Ability to function independently and as a team player in a fast-paced environment Required Strong written and verbal communication skills and excellent spelling. Required Professional demeanor Required Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently
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Patient Access Representative II Orthopedic
8 hours ago
Beachwood, Ohio, United States University Hospitals Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at University Hospitals. As a key member of our healthcare team, you will provide comprehensive administrative support and serve as the first point of contact for patients.Key ResponsibilitiesInterview and register patients in a face-to-face setting or over the...
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Patient Access Coordinator II
1 week ago
Beachwood, Ohio, United States University Hospitals Full timeJob SummaryUniversity Hospitals is seeking a highly skilled Patient Access Representative II - Orthopedic to join our team. As a key member of our healthcare team, you will provide comprehensive administrative support and serve as the first point of contact for patients and their families.Key ResponsibilitiesInterview and register patients in a face-to-face...
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Patient Access Representative II Orthopedic
2 days ago
Beachwood, Ohio, United States University Hospitals Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at University Hospitals. As a key member of our healthcare team, you will provide comprehensive administrative support to our patients and staff.Key ResponsibilitiesInterview and register patients in a face-to-face setting or over the phone, ensuring accurate and...
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Beachwood, Ohio, United States University Hospitals Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at University Hospitals. As a key member of our healthcare team, you will provide exceptional administrative support to our patients and staff.Key ResponsibilitiesInterview and register patients in a face-to-face setting or over the phone, ensuring accurate and...
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Orthopedic Patient Access Coordinator II
3 weeks ago
Beachwood, Ohio, United States University Hospitals Full timePosition OverviewThe Orthopedic Patient Access Coordinator II plays a crucial role in providing comprehensive administrative assistance to our esteemed healthcare team. This position serves as the initial point of contact for patients, showcasing warmth, engagement, and professionalism.The Coordinator anticipates patient needs and greets each individual with...
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Patient Access Representative
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Patient Access Representative
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Patient Access Representative I
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Patient Access Representative
4 weeks ago
Beachwood, United States Cleveland Clinic Full timeAt Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health...
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Patient Access Coordinator
1 day ago
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Patient Access Coordinator
3 days ago
Beachwood, Ohio, United States University Hospitals Full timeAbout the RoleWe are seeking a skilled Patient Access Specialist to join our Revenue Cycle team at University Hospitals. As an essential member of our team, you will play a critical role in ensuring accurate patient registration, insurance verification, and point of service collections.Key ResponsibilitiesInterview patients to gather demographic and...
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Patient Services Representative
1 month ago
Beachwood, United States Signature Health Full timePatient Service Representative - Float (Position floats to locations in Beachwood, Lakewood, and Maple Heights) At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values,...
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Patient Access Coordinator I
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Beachwood, Ohio, United States Cleveland Clinic Full timeJoin the Cleveland Clinic FamilyAt Cleveland Clinic, you will collaborate with dedicated healthcare professionals and deliver patient-centered care. Recognized among the leading hospitals nationwide, we prioritize support and appreciation for our caregivers, fostering a fulfilling career within a highly respected healthcare organization.Role OverviewAs a...
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Patient Services Representative
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Beachwood, United States Signature Health Full timeDescription At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then...
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Patient Services Representative
1 month ago
Beachwood, United States Signature Health Full timeDescription Patient Service Representative - Float (Position floats to locations in Beachwood, Lakewood, and Maple Heights) At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core...
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Patient Services Representative
7 days ago
Beachwood, United States Signature Health Full timePatient Service Representative - Float (Position floats to locations in Beachwood, Lakewood, and Maple Heights) At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values,...
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Patient Services Representative
2 weeks ago
Beachwood, United States Signature Health Full timeDescription Patient Service Representative - Float (Position floats to locations in Beachwood, Lakewood, and Maple Heights) At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core...
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Patient Services Representative
7 days ago
Beachwood, Ohio, United States Signature Health Full timeJob SummarySignature Health is seeking a highly skilled Patient Services Representative Float to provide exceptional patient support across our three locations in Beachwood, Lakewood, and Maple Heights. As a key member of our team, you will be responsible for ensuring the thorough completion of patient registration, maintaining accurate patient information,...
