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Energy Advisor III

4 months ago

San Jose, United States Franklin Energy Full time
Description Position at Franklin Energy

POSITION SUMMARY

We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.

The Energy Advisor is primarily for providing our services directly residential homeowners, landlords, building owners and other utility customers. You will audit Residential buildings and recommending specific modifications to electric and/or gas systems; to advance decarbonization through electrification. This role combines field work with office time (typically 3 field days to 2 office days per week). This position will provide energy advice and coordination services for customers - including trade partner facilitation, you will develop project scopes for each home that will result in less gas use, and improved homes, by working directly with customers and trade allies to complete your recommendations. If you like helping people and want to be on the front lines of the fight against climate change this is the role for you

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Promote the energy efficiency program to customers and trade allies within your assigned territory
  • Understand and implement the company's Sales Process, including but not limitedto;
  • Making outbound calls to new and existing customers to meet assigned energy saving targets
  • Managing field time effectively with customer or Trade Ally visits
  • Developing and presenting program presentations to spur project activity
  • Responding to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
  • Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
  • Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
  • Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
  • Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
  • Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers
  • Maintain professional appearance appropriate for a representative of our organization and the utility
  • Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
  • When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
  • Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
  • Assist Program Manager in the training of new team members
  • Lead presentations promoting energy efficiency programs for targeted groups
  • Installs energy efficiency products in tenant units and building common areas
  • All other duties as assigned

Educationand Experience

  • Bachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered
  • Professional energy efficiency designations such as: CEM, BEP or CLEP -Preferred
  • 8-10 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
  • 6-8 years of customer service, sales, or marketing experience
  • 5+ years of experience in energy efficiency and/or energy modeling
  • Energy efficiency experience ina number ofenergy efficiency programs including industrial, large commercial, commercial, small business as well as familiarity with residential and multi-family buildings
  • Professional energy efficiency designations such as: CEM, BEP or CLEP preferred

Required Skills, Knowledge and Abilities

  • Must be self-motivated, organized and have an ability to prioritize workload
  • Ability to identify and resolve project application issues with customers and trade allies
  • Must be flexible to handle a wide work variety and work at a fast pace
  • Proficient in Microsoft Office, specifically Word, Excel and Outlook
  • Strong data entry skills in entering information in tracking systems/databases
  • Ability to communicate effectively, both verbally and in writing with customers, clients and employees
  • Ability to analyze and interpret data and solve practical problems
  • Knowledge of mathematical concepts such as fractions, percentages and ratios
  • Reliable transportation

Licenses & Certifications

  • Valid driver's license

Travel Requirements

  • Willingness to travelless than50%of the time

Estimated Wage Range: Available upon request.

Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
  • Ability tolift upto 40 pounds
  • Noise Level is typically moderate
  • Employee could be exposed to fumes and/or airborne particles and risk of potential shock

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform theprinciplefunctions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer

Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, anddetection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.