FT Customer Service Leader

3 months ago

Bennettsville, United States Food Lion Full time
Address: USA-SC-Bennettsville-216 Hwy15 401 Bypass East
Store Code: Store 00423 Front End (7209951)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 386561_external_USA-SC-Bennettsville

  • PT Customer Service Leader

    4 weeks ago

    Bennettsville, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 386565_external_USA-SC-Bennettsville Address: USA-SC-Bennettsville-216 Hwy15 401 Bypass East Store Code: Store 00423 Front End (7209951) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • Food Service Worker

    1 month ago

    Bennettsville, United States Summit Food Service LLC Full time

    Food Service Worker Job Reference Number: 22796 Employment Type: Part-Time, Onsite Segment: Corrections Brand: Summit State: South Carolina (US-SC) The Role at a glance: We are looking to add a motivated food service worker to our corrections team in Marlboro, SC. As a food service worker, you will have the opportunity to perform a variety of tasks, learn...

  • Customer Service Representative

    1 week ago

    Bennettsville, South Carolina, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all...

  • Customer Service Retail Associate

    3 weeks ago

    Bennettsville, South Carolina, United States O'Reilly Auto Parts Full time

    Position Overview:As a Retail Service Specialist at O'Reilly Automotive, you will play a crucial role in enhancing the customer experience through exceptional service and support.Key Responsibilities:- Deliver outstanding customer service while assisting customers with their automotive needs.- Collaborate with the Store Manager and Assistant Manager to...

  • Customer Service Retail Associate

    3 weeks ago

    Bennettsville, South Carolina, United States O'Reilly Auto Parts Full time

    Position Overview:As a Retail Service Specialist at O'Reilly Automotive, you will play a crucial role in enhancing customer satisfaction and driving sales performance.Key Responsibilities:- Deliver exceptional customer service while assisting clients with their automotive needs.- Collaborate with the Store Manager and Assistant Manager to maintain high...

  • Bank Teller

    3 weeks ago

    Bennettsville, South Carolina, United States Recruiting Solutions Full time

    Job SummaryWe are seeking a highly skilled Bank Teller to join our team at Recruiting Solutions. As a Bank Teller, you will be responsible for providing exceptional customer service, processing financial transactions, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Provide excellent customer service to clients, responding to their...

  • Registered Nurse RN

    3 weeks ago

    Bennettsville, United States MLee Healthcare Full time

    Registered Nurse - Ortho / Neurology Floor (FT)Registered Nurse Ortho Neuro ScheduleThree 12s, 72 hours biweekly. Days and Nights.Registered Nurse / RN Job Description:We are looking for a dedicated and compassionate Registered Nurse to join our Ortho/Neurology floor team. In this role, you will provide exceptional care to patients while upholding our...

  • Automotive Service Technician

    2 weeks ago

    Bennettsville, South Carolina, United States Martin Automotive Group Full time

    Job OverviewMartin Automotive Group is seeking a skilled Lube and Tire Specialist to join our team. As a key member of our service department, you will play a critical role in delivering exceptional customer experiences and ensuring the highest level of vehicle maintenance.Key Responsibilities:Conduct thorough vehicle inspections to identify areas requiring...

  • Honda Service Technician

    4 weeks ago

    Bennettsville, United States Martin Automotive Group Full time

    Job DescriptionJob DescriptionMartin Automotive Group is looking for Service Technicians to join our team at our Bennettsville Honda dealership. We are looking for certified technicians to join our team. Come be part of a team determined to be the best!Responsibilities: Perform work specified on the repair order with efficiency and in accordance with...

  • Post Office Worker

    1 month ago

    Bennettsville, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...

  • Ford Service Technician

    4 months ago

    Bennettsville, United States Martin Automotive Group Full time

    Job DescriptionJob DescriptionMartin Automotive Group is looking for a Certified Ford Technician to join our team at our Bennettsville Ford dealership. We are looking for certified technicians to join our team. Come be part of a team determined to be the best!**Up to $3,000 sign-on bonus, dependent upon certifications and experience**CLICK HERE TO VIEW OUR...

  • Restaurant General Manager

    3 weeks ago

    Bennettsville, South Carolina, United States Pizza hut Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Pizza Hut. As a Restaurant General Manager, you will be responsible for leading a team of talented individuals to deliver exceptional customer experiences and drive business growth.Key ResponsibilitiesLead a team of restaurant staff to achieve sales...

  • Shift Lead

    1 week ago

    Bennettsville, South Carolina, United States BELL AMERICAN GROUP Full time

    Shift Lead Opportunity at BELL AMERICAN GROUPWe're seeking a motivated and customer-focused individual to support our Assistant and General Manager in running great shifts. As a Shift Lead, you'll take ownership of solving problems, seeking help when needed, and providing guidance to others.What You'll Get:Competitive payFree meals with every shift401(k)...

  • Patient Care Supervisor

    2 weeks ago

    Bennettsville, South Carolina, United States MLee Healthcare Full time

    Job SummaryMLee Healthcare is seeking a highly qualified Patient Care Supervisor to lead a dedicated team of healthcare professionals in a dynamic environment focused on providing top-tier patient care.Key ResponsibilitiesAssess patient needs based on comprehensive data collected through history, observation, physical examination, and diagnostic...

  • PPM Electrician

    3 weeks ago

    Bennettsville, United States Emcor Inc Full time

    About Us: Backed by more than 40 years of experience and one of the industry's leading safety performance records, PPM, helps clients address the complex challenges inherent in today's manufacturing and industrial facilities environment. Our wide experience in meeting industrial plant maintenance needs enables us to implement systems and processes that keep...

  • Cable Technician

    4 weeks ago

    Bennettsville, United States TEKsystems Full time

    Description: One of the clients we support has been awarded larger projects that will need a specific headcount for each site. The projects are in Florence and the surrounding areas. They are looking to add more structured cable technicians that have experience pulling, terminating, and testing Cat6/Cat6A cables. This project is in a new construction...

  • Shift Lead

    6 days ago

    Bennettsville, South Carolina, United States BELL AMERICAN GROUP Full time

    Shift Lead Opportunity at BELL AMERICAN GROUPWe're seeking a motivated and customer-focused individual to support our Assistant and General Manager in running great shifts. As a Shift Lead, you'll take ownership of solving problems, seeking help when needed, and providing guidance to others.What You'll Get:Competitive payFree meals with every shift401(k)...

  • Bank Sales Representative

    6 days ago

    Bennettsville, South Carolina, United States First Citizens Bank Full time

    {"title": "Sales and Service Representative", "description": "OverviewWe are seeking a skilled Sales and Service Representative to join our branch team. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesEngage customers in conversation to understand their...

  • PT Sales Associate Cashier

    4 weeks ago

    Bennettsville, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 392668_external_USA-SC-Bennettsville Address: USA-SC-Bennettsville-216 Hwy15 401 Bypass East Store Code: Store 00423 Front End (7209951) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • PT Sales Associate Cashier

    4 months ago

    Bennettsville, United States Food Lion Full time

    Address: USA-SC-Bennettsville-216 Hwy15 401 Bypass East Store Code: Store 00423 Front End (7209951) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo...