Front Desk Concierge

1 month ago


Reston, United States Comstock Companies Full time
Front Desk Concierge

Department: ParkX

Employment Type: Full Time

Location: Corporate Office

Reporting To: Property Manager

Description

The Front Desk Concierge is responsible for the daily management of the front desk in the office building lobby. You will serve as the first point of contact for tenants and visitors, providing outstanding customer service and ensuring a welcoming atmosphere. This position will provide exceptional customer service and a memorable experience for our guests by ensuring the facility is operating in accordance with company policy and client expectations from 8:30am - 5pm in a secure and efficient environment. #careerssponsor

Key Responsibilities
  • Greet and assist tenants, visitors and guests in a friendly and professional manner.
  • Manage reception duties, including answering phone calls and directing inquiries.
  • Oversee and provide information on building access and policies, procedures and emergency/security protocols.
  • Handle daily activity, access control and incident reports.
  • Directly oversees all day-to-day activities associated with opening, managing, and closing the facility.
  • Ensures the facility's safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company's Safety Manual.
  • Resolves customer concerns that are escalated to his/her attention by the facility's front-line associates.
  • Completes Incident Forms and conducts incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office.
  • Consistently and effectively uses software applications necessary to record and track work.
  • Handle mail and package deliveries with care and efficiency.
  • Assist with administrative tasks as needed.
  • Performs other duties as assigned.
Qualifications
  • High School Diploma or equivalent
  • Minimum of 2 years experience in customer-service related job
  • Valid driver's license without major violations
  • Flexibility to work after hours and weekends as needed, through lunches (paid) on a consistent basis unless advance arrangements made in accordance with division/department policies
  • Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
  • Strong interpersonal and communication skills, sense of urgency, problem-solving, time management written communication, active listening and organizational skills
  • Must be highly credible and trustworthy, and operate with high degree of integrity
  • Must hold oneself and others accountable and strive for a high level of excellence
  • Must have a positive, can-do attitude and be able to fuel growth and innovation
  • Must be customer-focused and results-oriented
  • Ability to establish strong working relationships with others in team setting
  • Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
  • Self-directed and able to work independently, with minimal supervision
  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
  • Push, pull or lift up to 50 pounds


Benefits

Compensation:
- Competitive Salary with Bonus Potential
- Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Career Development
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds to fuel your growth

Employee Perks (to name a few):
- Housing Discount
- Commuter Benefits
- Free Parking and EV charging
- Parental Leave Program
- Enjoy a Friendly Work Environment that values collaboration

Explore more perks and possibilities here for growing your career with Comstock Companies Discover what sets us apart
  • Front Desk Associate

    4 hours ago


    Reston, United States Onelife Fitness, LLC Full time

    Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management o Front Desk, Front Desk Associate, Associate, Instructor, Hotel, Skills Learn More


  • Reston, United States ROCS Grad Staffing Full time

    A rapidly growing organization is searching for a Front Desk Administrator. This team is looking for an energetic and organized person to assist at the front desk with scheduling operations and promoting a warm and inviting environment.Duties:Answering a multi-line phone systemScheduling appointmentsGreeting visitorsChecking patients in and out for...


  • Reston, United States ROCS Grad Staffing Full time

    A rapidly growing organization is searching for a Front Desk Administrator. This team is looking for an energetic and organized person to assist at the front desk with scheduling operations and promoting a warm and inviting environment.Duties:Answering a multi-line phone systemScheduling appointmentsGreeting visitorsChecking patients in and out for...


  • Reston, United States Experis Full time

    Front Desk Receptionist Start Date: ASAP 5 days Onsite in Reston, VA Hours: 7:30am - 4:30pm Duration: 12 months $22-24/hr depending on experience Job Description: Welcomes employees, candidates, clients, partners, and other guests as a positive first point of contact to our Seattle office Awareness of site events, executive leadership, schedule and...


  • Reston, United States Bozzuto Full time

    As the Weekend Evening Concierge (Sat & Sun, 3pm-11pm) , you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel....


  • Reston, United States UFC Gym Full time

    Benefits: NASM/ AFAA Free Courses & Discounts Bonus based on performance Employee discounts Opportunity for advancement Training & development Wellness resources The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informat Specialist, Membership, Front Desk, Attendant, Customer Service, Sales, Retail, Instructor


  • Reston, Virginia, United States Golds Gym DC Metro Area Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our Front Desk Team at Gold's Gym DC Metro Area.Job SummaryThis is an exciting opportunity to work in a fast-paced environment where you will be responsible for providing exceptional service to our members, guests, and staff. As a Customer Service...


  • Reston, Virginia, United States Gastro Health Full time

    We are seeking a highly skilled Front Desk Representative to join our team at Gastro Health.This is a full-time position, working Monday through Friday with no evenings or weekends.The ideal candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment.In this role, you will be responsible for...

  • Medical Assistant

    1 month ago


    Reston, United States Quadrant Inc Full time

    Job ID: 24-03962 Medical Assistant - Concierge Reston, VA Pay From: $24 per hour MUST: Qualified Medical Assistant will have clinical experience Must have 4 plus years of experience Certified or Registered preferred Must have a great attitude and be reliable Must possess sound judgment, good communication and business acumen skills Must...


  • Reston, United States UFC Gym Full time

    Benefits: * NASM/AFAA Free Courses & Discounts * Bonus based on performance * Employee discounts * Opportunity for advancement * Training & development * Wellness resources The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership...


  • Reston, Virginia, United States Bozzuto Full time

    As a Weekend Evening Concierge at Bozzuto, you will be the first point of contact for prospects and residents upon their return home. Your role is to create a positive and welcoming atmosphere, fostering ongoing relationships and delivering exceptional customer service.This position involves solving problems and providing timely assistance to residents and...


  • Reston, United States Virginia Spine Institute, PLC. Full time

    VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI’s standards of excellence are carried over into every patient...


  • Reston, Virginia, United States PeopleShare Inc Full time

    Job Summary:A supportive and organized individual is needed to manage front desk operations, assist with administrative tasks, and ensure a welcoming environment for clients and staff at PeopleShare Inc. in Reston, VA.


  • Reston, United States European Wax Center Full time

    LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAM!Are you passionate about people and beauty? Are you naturally confident and outgoing? Does the idea of earning excellent commission drive you? If so, you need to join our team!Turn your passion into a rewarding role with our growing team at European Wax Center! We're in the business of Revealing...


  • Reston, United States European Wax Center Full time

    LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAM! Are you passionate about people and beauty? Are you naturally confident and outgoing? Does the idea of earning excellent commission drive you? If so, you need to join our team! Turn your passion into a rewarding role with our growing team at European Wax Center! We're in the business of Revealing...

  • Receptionist

    2 weeks ago


    Reston, United States Winmar Construction Full time

    For over 20 years Winmar Construction has built a reputation as a respected and capable construction firm in the region for complex capital improvement projects, multifamily projects, and hospitality jobs.Job Title: ReceptionistLocation: Reston, VAPosition Overview:Our construction company is seeking a professional, organized, and friendly Receptionist to...

  • Receptionist

    2 weeks ago


    Reston, United States Winmar Construction Full time

    For over 20 years Winmar Construction has built a reputation as a respected and capable construction firm in the region for complex capital improvement projects, multifamily projects, and hospitality jobs.Job Title: ReceptionistLocation: Reston, VAPosition Overview:Our construction company is seeking a professional, organized, and friendly Receptionist to...


  • Reston, Virginia, United States PeopleShare Inc Full time

    Company OverviewWe are a staffing agency seeking an experienced Legal Receptionist to join our team in Reston, VA.Job DescriptionThe ideal candidate will provide exceptional customer service, manage front desk operations, and maintain a welcoming environment for clients and staff. Key responsibilities include greeting visitors, managing visitor security...


  • Reston, United States gategroup Full time

    We're looking for motivated, engaged people to help make everyone's journeys better. Provides operations and facilities related support for personnel at Gate Gourmet North America Headquarters. Main Duties and Responsibilities: •Handles the day-to-day operations of the reception desk and mail room for gategroup's US headquarter building •Processes...

  • Legal Receptionist

    1 month ago


    Reston, United States PeopleShare Full time

    Position Summary:PeopleShare is seeking a polished, customer-focused Legal Receptionist to manage front desk operations, assist with administrative tasks, and ensure a welcoming environment for clients and staff for one of our clients in Reston, VA!Responsibilities:Greet visitors and employees with professionalism, manage visitor security procedures, and...