Current jobs related to OFF/Assistant Banking Center Manager - Kansas City - Security Bank of Kansas City

  • Commercial Banking Assistant

    2 months ago

    Kansas City, United States Landmark Bancorp Full time

    Job DetailsJob Location KCMO Pershing - Kansas City, MO Position Type Full Time Education Level Not Specified Salary Range $15.00 - $30.00 Hourly Travel Percentage Negligible Job Shift Day Job Category Commercial Banking Description When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships...

  • Blood Bank Operations Supervisor

    4 weeks ago

    Kansas City, Kansas, United States Providence Medical Center Full time

    Position Overview:Join a team of dedicated healthcare professionals at Providence Medical Center, where our commitment to quality, compassion, and community is at the forefront of everything we do. As a member of Prime Healthcare, we offer a unique opportunity to be part of a community that is focused on making a significant impact in the lives of our...

  • Director, Banking Center Manager

    2 weeks ago

    City of Rye, United States Webster Bank Full time

    If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our...

  • Commercial Banking Specialist

    4 weeks ago

    Kansas City, Missouri, United States Commerce Bank Full time

    Position Overview We are seeking a detail-oriented and proactive individual for the Commercial Banking Associate position. This role is essential in providing assistance to both mid-level and senior Commercial Bankers, acting as a key point of contact for loan portfolio inquiries. You will play a vital role in supporting commercial relationship and portfolio...

  • Banking Professional

    2 weeks ago

    Kansas City, Missouri, United States Central Bank of the Midwest Full time

    About the RoleWe are seeking a highly skilled and motivated Banking Professional to join our team at Central Bank of the Midwest. As a valued member of our retail banking team, you will play a critical role in assisting the banking process and contributing to the bank's retail banking decisions.Key ResponsibilitiesAssist in the retail banking process and...

  • Lead Banking Consultant

    4 weeks ago

    Kansas City, Missouri, United States First Federal Bank Full time

    ABOUT FIRST FEDERAL BANKFirst Federal Bank of Kansas City stands as a prominent mutually owned financial institution in the Midwest, dedicated to serving families in Kansas and Missouri for many years. We pride ourselves on being a community-focused organization, fostering a culture that emphasizes progress and collaboration. Our mission is to empower...

  • Commercial Banking Specialist

    3 weeks ago

    Kansas City, Missouri, United States Commerce Bank Full time

    Position Overview The Commercial Banking Associate plays a crucial role in supporting mid-level and senior Commercial Bankers, acting as a key liaison for loan portfolio matters. This position involves assisting commercial relationship and portfolio managers by preparing necessary loan documentation, onboarding new loans, and continuously monitoring existing...

  • Commercial Banking Specialist

    4 weeks ago

    Kansas City, Missouri, United States Commerce Bank Full time

    Position Overview The Commercial Banking Associate is an essential role for those who are detail-oriented and driven. This position provides critical assistance to both middle and senior-level Commercial Bankers, acting as the primary liaison for any loan portfolio inquiries. You will engage with commercial relationship and portfolio managers, ensuring the...

  • Commercial Banking Relationship Manager

    4 days ago

    Kansas City, Missouri, United States Bank Midwest, N A Full time

    Job SummaryWe are seeking a highly skilled Commercial Banking Relationship Manager to join our team at Bank Midwest, N A. As a key member of our commercial banking team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.Key...

  • Assistant Manager for Plasma Center

    4 weeks ago

    Kansas City, United States Grifols Full time

    table.MiTabla { max-width: 1020px;!important   Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and...

  • Middle Market Banking

    3 months ago

    Kansas City, United States Bank Midwest, N A Full time

    It starts with our culture ... Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just...

  • Retail Banking Associate

    4 weeks ago

    Kansas City, Missouri, United States Central Bank of the Midwest Full time

    Job OverviewYour Role:As an integral part of our retail banking division, you will play a crucial role in facilitating the retail banking operations and enhancing the bank's retail banking strategies. You will establish strong relationships with both internal teams and external clients, becoming a vital contributor to our banking services. Your...

  • Retail Banking Relationship Manager

    2 weeks ago

    Kansas City, Missouri, United States Bank of Montreal Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Banking Relationship Manager to join our team at the Bank of Montreal. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service: Provide personalized service...

  • Travel Nurse Progressive Care Unit RN-PCU

    1 week ago

    Kansas City, United States Research Medical Center Full time

    Description Currently offering a $10, 000 sign on bonus for experienced RN's. Sign on for eligible candidates cannot be combined with other bonuses or HCA loan/scholarships Do you have the career opportunities as a(an) Charge RN Neuro PCU you want with your current employer? We have an exciting opportunity for you to join Research Medical Center which is...

  • Retail Banking Assistant Manager

    4 weeks ago

    Ellicott City, Maryland, United States SECU Full time

    Job OverviewJoin a team that values excellence and innovation.We are seeking motivated and creative individuals who are dedicated to providing outstanding service to become part of our Retail Banking division as an Assistant Manager of Financial Services.Key Responsibilities:As the primary representative and personal liaison to our members, you will need to...

  • Senior Banking Operations Manager

    2 weeks ago

    Carson City, Nevada, United States Carson Nugget Full time

    Job Summary:Under general supervision, the Senior Banking Operations Manager directs overall operations in the Guest Service Center on an assigned shift. Key responsibilities include verifying incoming and outgoing banks, completing pit fills, slot fills, and jackpots, verifying transactions greater than $1,500, troubleshooting and reconciling...

  • Senior Banking Operations Manager

    2 weeks ago

    Carson City, Nevada, United States Carson Nugget Full time

    Job Summary:Under general supervision, the Senior Banking Operations Manager directs overall operations in the Guest Service Center on an assigned shift. Key responsibilities include verifying incoming and outgoing banks, completing pit fills, slot fills, and jackpots, verifying transactions greater than $1,500, troubleshooting and reconciling...

  • Mortgage Banking Specialist

    4 weeks ago

    Kansas City, Kansas, United States Bank Midwest, N A Full time

    About Us: At Bank Midwest, N A, we believe in fostering a culture that prioritizes our clients and associates. Our commitment to fairness and simplicity sets us apart in the financial industry. Role Overview: As a Mortgage Banking Specialist, you will play a crucial role in generating mortgage loan production through various channels, including banking...

  • RN Residency Program at Research Medical Center

    2 days ago

    Kansas City, Missouri, United States Research Medical Center Full time

    Unlock Your Potential with Research Medical CenterWe are committed to the growth and development of our future nurses. Our Nurse Residency Program is a year-long program designed to give you hands-on experience to help establish valuable clinical and critical thinking skills.Program HighlightsAdvanced clinical training in a specialty areaMonthly educational...

  • RN Case Manager

    2 months ago

    Kansas City, United States Research Medical Center Full time

    Description IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Research Medical Center have the opportunity to make a real impact. As a(an) RN Case Manager you can be a part of change.BenefitsResearch Medical Center,...

OFF/Assistant Banking Center Manager

4 months ago

Kansas City, United States Security Bank of Kansas City Full time
Job Details

Job Location
WARD PARKWAY Lvl1 - Kansas City, MO

Position Type
Full Time

Job Category
Banking

If you are looking for a challenging and rewarding career, we'd like you to join our Security Bank of Kansas City team Our banking professionals receive paid training and ongoing education, opportunities for growth and advancement, great benefits, and use the latest in technology to help make the experience at Security Bank of Kansas City a pleasant one for our staff as well as our customers

Job Description:

An Assistant Banking Center Manager is responsible for delivering an excellent experience to current and potential customers. Employees in this position possess exceptional customer service skills, confidence, leadership and coaching skills, a strong sales aptitude, attention to detail, and an outstanding knowledge of traditional and emerging bank products and services. Perform managerial duties of facility in the absence of the Banking Center Manager. They support and service to new and existing Security Bank of Kansas City customers using in-person interactions, phone calls and e-mails, and ensure that the banking center channel delivers consistent, prompt, and professional customer experience while focusing on building and enhancing customer relationships to foster long-term relationships.

Job Requirements:
  • Create market specific business development strategies and activities to grow market share by developing new online household relationships to ensure office budgets are met.
  • Understands and applies operational policies and procedures that evolve as customer behaviors change and the channel grows.
  • Understands the consumer lending process as it relates to cross-sell opportunities, loan products and interest rates.
  • Properly identifies customers on every interaction using established guidelines and procedures.
  • Provides accurate account information using account security procedures.
  • Recognizes account flags such as: holds, delinquent loans and screen messages before interacting with a customer.
  • Recognizes inconsistencies regarding checks being deposited and account activity.
  • Understands check hold processes and procedures.
  • Must be customer-focused and able to convey information in an enthusiastic and positive manner.
  • Greets customers enthusiastically, provide quality customer service and constantly look for ways to exceed their expectations.
  • Supports individual and enterprise goals as determined by management.
  • Utilizes system software provided.
  • Promotes honest and open communication throughout the organization.
  • Demonstrates behaviors that are consistent with the bank's philosophies, objectives, and leadership characteristics.
  • Works with other departments to ensure the workflow or process is providing the best service to the customer.
  • Proactively seeks ways to provide financial solutions to new and existing customer relationships to meet or exceed customer expectations.
  • Proficient in determining customer needs, and providing solutions, that may include referring customers to other departments and bank affiliates/partners including mortgage and commercial lending, treasury management and financial advisors.
  • Maintains a strong working knowledge of consumer/business banking products and services to confidently consult with customers.
  • Enthusiastically educates customers on emerging bank technology to include mobile banking and deposits, Online banking, Online Bill Pay, ATM/ITM depository functionality, debit and credit cards, E-statements etc.
  • Accurately and efficiently processes a variety of banking transactions while following proper procedures and safeguarding against fraud and insures customer privacy.
  • Uses strong and creative decisioning skills and abilities to assist customers; conducts transactions and sales activities with little or no supervision.
  • Provides friendly greeting to customers in the lobby, on the "teller line," drive-thru or over the phone.
  • Efficiently and accurately processes basic transactions (deposits, withdrawals, check cashing, payments, etc.) while safeguarding against fraud.
  • Issues money orders, cashier's checks and redeems savings bonds.
  • Follows all applicable policies, procedures, regulatory rules, and guidelines. Stays up to date with changes.
  • Researches and politely assists with customer inquiries, provides account statements, assists with check orders, accepts change of address requests, and performs other customer-oriented functions with the intent of enhancing customer retention and exploring additional sales opportunities.
  • Able to identify correct product types through needs-based questioning to sell products/services or make referrals to other departments, bank affiliates/partners to build and deepen customer relationships.
  • Proactively seeks ways to expand customer relationships to meet or exceed individual, team and bank goals.
  • Ensures all disclosures, audit standards, security policies and procedures are followed in accordance with Bank policy and Federal regulations.
  • Performs account servicing duties , create a wonderful client experience in the lobby, on the teller line, on the phone and in the community.
  • Actively promotes bank products and services to prospective new customers to insure personal and office budgets are met.
  • Occasionally participates in onsite visits with customers, community groups or events to obtain networking opportunities and promote bank products, services, and brand.
  • Actively coach, develop, motivate, and mentor employees to ensure employee satisfaction and a superior customer experience.
  • Assists with basic deposit and credit account openings, account maintenance requests, and may assist customers with accessing their safe deposit box.
  • Plan teller scheduling and supervise the work/activities in the facility, including researching for teller differences and audits as required.
  • Supervise the teller area and assist the tellers as needed, including opening a drawer as necessary.
  • May be called upon as needed to accurately maintain, verify, and balance a cash drawer following the bank's standard operating procedures.
  • Assists with the training of new employees and provide continuing training for current employees.
  • Meets job expectations outlined by Retail Management in the positions Performance Matrix. The expectations are reviewed annually by Retail Management and are subject to change.
  • Work at assigned banking center. This is not a remote position because it requires direct contact to serve the customer and cannot be performed off site.
  • Perform other duties as assigned.
Qualifications:
  • Minimum 2-3 years banking and previous management experience preferred.
  • Strong knowledge of bank products, policies, and procedures. Recent Retail Banking or new accounts experience required, including the ability to market to new and existing customers.
  • Previous teller experience required with an excellent balancing record
  • Experience with computers working in a Microsoft Office and Windows environment. Previous experience with Jack Henry, or other similar software, preferred.
  • Ability to step in and make management decisions related to all operations of the facility in the manager's absence. Previous supervisory experience desired.
  • Excellent English verbal and written communication skills as evidenced by the ability to interact face-to-face, using electronic media and over the phone with customers and co-workers in a clear, confident, friendly, and polite manner, using proper grammar and spelling.
  • Demonstrated ability to use tact and diplomacy, collaborate, show confidence, and present a "professional" personal appearance.
  • Ability to listen to the customer to identify customer needs and develop creative, workable solutions to satisfy those needs.
  • Recent cash handling and customer service background.
  • Proven ability to collaborate, solve problems, manage time wisely, and work with limited supervision.
  • In addition to possessing the skills necessary to perform the job, the employee must be willing and able to demonstrate these skills by coming to work daily as scheduled.
Equipment Requirements:
  • Emerging bank technology to include mobile, on-line and ATM / ITM
  • Personal Computer/Monitor/Laptop
  • Currency Recycler (if applicable)
  • Multi-Line Phone Telephone System
  • Voice Mail System
  • Calculator
  • Copy Machine
  • Pneumatic Tube System (including operation of microphone)
  • Coin Machine (if applicable)
  • Automatic Currency Counter
  • Teller Capture Scanner
Software Requirements:
  • Proficient with the Microsoft suite of products
Physical Requirements:
  • Moving Objects Weighing up to 15 Lbs.
  • Sitting 20% of the Day
  • Standing 60% of the Day
  • Walking 20% of the Day
  • Removing Objects from Shelves
  • Dexterity/Coordination
  • Reading Material/PC Monitor
  • Writing/Typing
  • Speaking/Communicating
  • Listening/Hearing
  • Ability to Perform Repetitive Hand Movements (i.e. when performing data entry)
  • Ability to Travel to Various Worksite Locations and Departments


Other Information:

Statements included in this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements are not intended to be construed as an exhaustive list of responsibilities, duties and skills required.

Accommodations will be made to allow for meeting requirements when it does not place an "undue hardship" on Security Bank of Kansas City.

Security Bank of Kansas City is an Equal Opportunity/Affirmative Action employer.