Data Scientist

1 week ago


Cambridge, United States Teleperson, Inc. Full time

Data Scientist Intern - Social Graph AnalyticsCompany DescriptionTeleperson has redesigned the end-to-end customer service journey giving customers choice, transparency, and control of their journey.Position OverviewWe're seeking a Data Science Intern to join our Analytics team, focusing on extracting valuable insights from social graph data to enhance our understanding of customer relationships and business networks. This role offers hands-on experience in applying network analysis techniques to real-world business challenges.Key ResponsibilitiesAnalyze complex social graph data to identify patterns in customer interactions and business relationshipsDevelop algorithms to detect communities and influential nodes within networksCreate visualization tools to effectively communicate network insights to stakeholdersBuild predictive models to forecast relationship evolution and potential connectionsCollaborate with cross-functional teams to translate findings into actionable business recommendationsDocument methodologies and maintain clear analysis workflowsRequired QualificationsCurrently pursuing BS/MS in Computer Science, Data Science, Statistics, or related fieldStrong programming skills in Python, with experience in libraries such as NetworkX, pandas, and scikit-learnSolid foundation in statistics and probabilityExperience with data visualization tools (e.g., matplotlib, Plotly, Gephi)Basic understanding of graph theory and network analysis conceptsPreferred QualificationsPrevious experience with graph databases (e.g., Neo4j)Knowledge of machine learning algorithms for graph dataFamiliarity with distributed computing frameworksExperience with big data technologies (Spark, Hadoop)Previous internship or project experience in data analysisTechnical SkillsProgramming Languages: Python (required), R (preferred)Graph Analysis Tools: NetworkX, igraphData Processing: SQL, pandasVisualization: matplotlib, Plotly, D3.jsVersion Control**: GitProjects & DeliverablesThe intern will work on:1. Customer Segmentation Analysis  - Identify distinct customer communities  - Analyze interaction patterns  - Measure influence scores2. Business Network Optimization  - Map company relationships  - Identify potential partnership opportunities  - Analyze network resilience3. Recommendation Engine Development  - Build connection suggestion algorithms  - Develop similarity metrics  - Evaluate recommendation qualityLearning Outcomes- Practical experience in large-scale network analysis- Exposure to enterprise-grade data science workflows- Development of business acumen through real-world projects- Enhancement of communication and presentation skills- Understanding of data privacy and ethical considerationsDuration3-6 months, full-timeLocationRemoteTo ApplyPlease submit:- Resume- Cover letter- GitHub portfolio or relevant project examples- Academic transcript (unofficial accepted)
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