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Internet Sales Coordinator

4 months ago

Pensacola, United States Lennar Homes Full time

Overview:

Welcome Home Build your career with Lennar

As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.

At Lennar, Everythings Included in our homes, and Everyones Included on our team. Our Everyones Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

Internet Sales Coordinator:

Lennar is seeking an Internet Sales Coordinator who is accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all Internet generated customer traffic.

Responsibilities:
  • Effectively capture and convert Internet Customer traffic into viable sales prospects by creating a desire for Internet Customers to visit our Welcome Home Centers.
  • Create a positive experience for our Internet Customers through the use of email, online live chat, and division 1-800 numbers.
  • Guide customers through Lennars consultative sales process via email, live chat, and phone.
  • Provide immediate or same-day email or telephone response to all Internet Customer requests with a targeted goal of a 10 minute turnaround for all initial correspondence.
  • Educate customers on current/future community and product offerings and incentives.
  • Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
  • Follow-up with potential customers per the divisions expectations.
  • Partner with the on-site New Home Consultants as appropriate to provide an extraordinary experience to our customers throughout the sales process.
  • Manage and distribute electronic marketing collateral to prospective customers who visit Lennars website.
  • Create and effectively manage an internet customer database which includes internet lists and VIP internet lists.
  • Have a competent understanding of the Divisions product and community offerings and incentives opportunities at all times.
  • Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
  • Work in main office and around Lennar communities, including, primarily, Welcome Home Centers.
  • Monitor and update website data, digital photography, illustrations, and virtual tours on Lennar.com and other Lennar affiliated websites.
  • Attend all Company Sales Meetings, Phone Banks, and Training Programs.
  • Perform all other duties as assigned.
Qualifications:
  • Minimum High School Diploma or equivalent required, college degree preferred
  • Minimum 1 year of sales experience required, telephone sales preferred
  • Previous experience in the homebuilding industry preferred
  • Must have internet consumer experience
  • Advanced skills in Microsoft Word and Excel

Contacts

Regular contact with executives and Division personnel furnishing, or obtaining, information. Regular contact with the general public. Frequent external contacts where matters discussed require resourcefulness, patience, clarity and tact.

Physical Requirements

Finger dexterity is required to operate a keyboard and telephone equipment, extensive phone and computer communication is required. Must be able to lift and carry supplies and materials up to 25 lbs.

This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates.

FLSA Status

Non-Exempt

Lennar Core Values

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.

Life at Lennar

Lennar recognizes our associates are the heart of the companys success. Learn new skills, build your path, and become an integral part of the Lennar Family.

When You Join:

  • Health Insurance - Medical, Dental & Vision
  • Vacation 3 weeks of vacation per year to start
  • Holidays, Sick Leave, & Personal Days
  • 401(k) Savings Plan with company match
  • Paid Maternity & Bonding Leave
  • New Hire Referral Bonus Program
  • Product Purchase Discount for Associates
  • Associate Assistance Plan
  • Everyones Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
  • And More

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Type:
Regular Full-Time