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Dock Attendant
4 months ago
POSITION RELATIONSHIPS:
Reports To: Marina Manager or Service Manager
Key Internal Relationships:Sales, Parts Department, Service Department, Marine Technicians, Rigging Technicians, and Delivery Captains
Direct Reports: N/A
KEY TASKS:
- Able to assist customers with docking and tying of vessels safely
- Able to complete the State Boating Safety Course
- Able to drive boats within the Marina
- Able to wash and flush various hulls and boat engines
- Able to assist Forklift drivers with proper placement of boats and inventory
- Keep dock free of debris and clutter, including hoses and dock lines which must be stowed properly
- Perform required tasks such as pumping fuel and operating the pump out station
- Ensure proper recording of all fuel and ship store purchases from all customers
- Coordinate with the Ships Store/Marinaor Parts Manager to ensure proper inventory levels of fuel and ship store products
- Take proactive approach to severe weather prevention steps to secure and protect docks, vessels, customers and marina personnel
- Gain a complete understanding of spill containment supplies and equipment and be knowledgeable in the use of these items
- Ensure that all visitors enjoy an exceptional customer experience at the marina
- Other duties as assigned
- Customer satisfaction and enthusiasm/FANS
- Accurate accounting for transactions
- Ability to work with others
- Timely completion of work
- Establish and maintain positive relationships with all departments
*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.