Patient Service Representative

1 week ago


Springfield, United States Dental Care Alliance Full time
Overview

Dental One Associates is looking for a Patient Service Representative to support both our Springfield and Fairfax locations.This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patients treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills.

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients
Qualifications
  • 1+ year experience working in a dental practice
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

#JAN



  • Springfield, United States Baystate Health Full time

    Sign on bonus for candidates with at least 1-year medical receptionist experience. Baystate Health, Western Massachusettss premier healthcare provider, is looking for a Patient Service Representative to join our team in Springfield! SCHEDULE:24 hour Representative, Patient, Service, Medical Receptionist, Healthcare, Retail


  • Springfield, Oregon, United States Women's Care Full time

    {"title": "Patient Service Representative", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Women\u0027s Care. As a key member of our front office staff, you will be responsible for ensuring efficient patient flow and providing exceptional service to our patients.Key...


  • Springfield, Illinois, United States Mercy Full time

    About the RoleMercy Clinic Whiteside - Internal Medicine is seeking a skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office.Key ResponsibilitiesAccounts Receivable Management: Process accounts according to their state in the Self Pay...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Baystate Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient-centered care and administrative support to our patients and staff.Key ResponsibilitiesManage Patient Flow: Greet patients...


  • Springfield, New Jersey, United States Summit Health, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Summit Health, Inc. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreets Patients and Families: Greet patients and...


  • Springfield, United States Dental Care Alliance Full time

    Overview Dental One Associates is looking for a Patient Service Representative to support both our Springfield and Fairfax locations.This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment...


  • Springfield, United States Childrens Dental Health Full time

    Overview: Pay: $17-19/hr Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Baystate Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient-centered care and administrative support.Key ResponsibilitiesManage Patient Flow: Greet patients promptly and warmly, ensuring a...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Baystate Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient-centered care and administrative support.Key ResponsibilitiesManage Patient Experience: Greet patients warmly, verify...


  • Springfield, United States Mercy Full time

    Front Desk M-F, 8a-5p, Full Time- 40/hrs Mercy Clinic Smith Glynn- Rheumatology Springfield, MO Key Benefits: Tuition reimbursement up to $2,000 for continuing education Health/Dental/Vision available after day one Annual contribution of $100 per month to eligible dependent care FSA Paid parental leave for new parents 401K with employer match Paid PTO for...


  • Springfield, United States Childrens Dental Health Full time

    OverviewPay: $17-19/hr Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience...


  • Springfield, United States Childrens Dental Health Full time

    Overview: Pay: $17-19/hr Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Baystate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet patients and families, and provide a warm and welcoming environmentVerify...


  • Springfield, United States Baystate Health Full time

    Sign on bonus for candidates with at least 1-year medical receptionist experience. Baystate Health, Western Massachusetts's premier healthcare provider, is looking for a Patient Service Representative to join our team in Springfield!SCHEDULE:24 hours, 3 days per week, M-F6:30am-3pm or 7am-3:30pmLOCATION:Springfield, MARESPONSIBILITIES: Baystate Health's...


  • Springfield, Massachusetts, United States Baystate Health Full time

    About the RoleWe are seeking a highly skilled Patient Service Representative to join our Radiology team at Baystate Health in Springfield. As a key member of our team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.ResponsibilitiesGreet patients and families, ensuring a warm and welcoming...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Baystate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient-centered care and administrative support to our patients and staff.Key ResponsibilitiesManage Patient Flow: Greet patients...


  • Springfield, Massachusetts, United States Baystate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our Women's Health Team in Springfield. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet patients and families, ensuring a warm and welcoming experienceVerify...


  • Springfield, United States Dental Care Alliance Full time

    Overview We are looking for a Patient Service Representative in Media, Pennsylvania to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office.  They will answer phones, handle patient...


  • Springfield, United States Mercy Full time

    Overview:Front DeskM-F, 8a-5p, Full Time- 40/hrsMercy Clinic Smith Glynn- RheumatologySpringfield, MOKey Benefits:Tuition reimbursement up to $2,000 for continuing educationHealth/Dental/Vision available after day oneAnnual contribution of $100 per month to eligible dependent care FSAPaid parental leave for new parents401K with employer matchPaid PTO for...


  • Springfield, Massachusetts, United States Baystate Health Full time

    About the RoleBaystate Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our Women's Health Team in Springfield. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet patients and families, ensuring a warm and welcoming...