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Jr. Customer Success Manager

4 months ago

Sioux Falls, United States IPknowledge BV Full time

Provides & supports global corporate networks by which employees and sites are securely connected. Resale of internet access lines, SD-WAN and (SASE) network security solutions Inventory management, monitoring & 24/7 support. Our offer

We are running a state-of-the art dynamic 24/7 network service operation with high levels of automation. We are looking for a Marketing & Inbound sales – trainee based out of Amsterdam, reporting directly to our Managing Director. Study, knowledge and experience

HBO+ work and thinking level Result-oriented & excellent social skills (communicative) Affinity with Customer contact, and commercial interaction (win-win mindset) Excellent Dutch & English speaking and writing skills Competences

Ambitious Goal-oriented Strong written and oral communication skills Commercial Customer-friendly Sets targets and able to monitor progress to meet those targets Job Responsibilities

Generating & publishing Content Generating Leads (ideally) Organising events Improve Relationship with key customers Monitor SEO & SEA Grow IA sales Main job goal is to grow: Followers on LinkedIn Linkedin connections/ relations CEO (within target group) IPK website visits IPK events & attendees (within target group) introduction (sales) meetings for CEO new Internet Access lines sold (or: IA MRM growth) Communication with other stakeholders

To ensure customer success, regular cross-checks are required with various teams: Internal IPK copy writers IPK video blogger IPK webmaster IPK SEO specialist CEO, CTO, CFO External IPK key clients Decision making power

Authority to create, change, manage, and publish/distribute content Authority to approach clients and (cold) prospects Authority to have & set up meetings We are ambitious and deliver on our promise: “we grow together”

Interest? Get in touch with us via our contact form

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