Current jobs related to Member Services Representative II - Allen - Advancial

  • Member Service Representative

    4 months ago

    Allen, United States Texans Credit Union Full time

    ** Member Service Representative** **Job Category****:** Branch Operations Retail **Requisition Number****:** MEMBE002777 Showing 1 location **Job Details** **Description** Serve our members. Develop yourself and your team. Help us be the best credit union in Texas! Texans Credit Union is a $1.5 billion financial institution making our members financial...

  • Member Service Representative

    23 hours ago

    Allen, Texas, United States Texans Credit Union Full time

    Member Service RepresentativeAt Texans Credit Union, we're seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our branch operations, you'll play a vital role in delivering exceptional service to our members, helping them achieve their financial goals, and promoting our credit union's products and...

  • Senior Client Service Representative

    4 weeks ago

    Allen, Texas, United States CorVel Full time

    Position Title: Lead Customer Service Representative (Intake Admin II)Job Category: Administrative (Field)Job Summary:The Lead Customer Service Representative is responsible for fostering and maintaining collaborative relationships with management, colleagues, and clients. This role requires a strong commitment to achieving customer service performance...

  • Member Services Representative

    1 week ago

    Glen Allen, United States Medix Full time

    Job description Medix is hiring a Member Service Representative for an a major health system in Richmond, VA. Job Information: Schedule: Shift: 40 hours a week, 5 days a week / Must be able to work weekends - Will be scheduled between sometime 8:00am - 8:00pm This role is In person with an oppurtunity to go remote based on performance. Requirements ...

  • Member Services Representative

    3 months ago

    Allen, United States City of Allen Part time $15 - $18

    HIRING RATE:  $14.71 HourlyFULL HIRING RANGE:  $14.71 - $18.02 HourlyThe City:With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions, and quality of life make it the ideal place to work, live, and play. The City of Allen has something to...

  • Customer Service Rep II

    2 months ago

    Allen, United States CorVel Full time

    ** Customer Service Rep II (Intake Admin II)** **Job Category****:** Administrative (Field) **Requisition Number****:** LEADC04221 Showing 1 location **Job Details** **Description** **JOB SUMMARY:** The Lead Customer Service Representative must possess the ability to establish and maintain a cooperative working relationship with managers, supervisors, and...

  • Customer Service Representative II

    2 days ago

    Allen, Texas, United States CorVel Full time

    Job SummaryThe Lead Customer Service Representative is a key role within our organization, responsible for providing exceptional customer service and support to our clients. This position requires a high level of communication, awareness, integrity, and relationship-building skills, with a focus on developing leadership abilities.Key ResponsibilitiesManage...

  • Customer Service Representative II

    2 weeks ago

    Allen, Texas, United States CorVel Full time

    **Job Summary:**The Lead Customer Service Representative at CorVel must possess exceptional communication and interpersonal skills to establish and maintain a cooperative working relationship with managers, supervisors, and peers.**Key Responsibilities:**Manage incoming calls efficiently and assess callers' needs to achieve satisfaction.Act as a point of...

  • Lead Member Services Representative

    1 month ago

    Allen, United States City of Allen Part time $16 - $20

    HIRING RATE:  $16.22  HourlyFULL SALARY RANGE:   $16.22 - $19.87 HourlyMust have First Aid/CPR Certification to apply.To be considered for the position, please submit application at CityofAllen.Org/Careers The City:With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population,...

  • Phlebotomist II

    3 weeks ago

    Allen, United States Deans Professional Services Full time $18 - $23

    Job DescriptionJob DescriptionDean’s Professional Services is now hiring a qualified, patient-care-focused Phlebotomist IIto work in a Lab Facilityin the Allen, TXarea.We are on a mission to create care that’s more convenient and professional, with solutions that are value-based and patient-centered. To accomplish this, we are looking for individuals who...

  • Financial Services Representative

    2 weeks ago

    Allen, Texas, United States Texans Credit Union Full time

    Job SummaryWe are seeking a highly motivated and experienced Financial Services Representative to join our team at Texans Credit Union. As a key member of our branch, you will be responsible for providing exceptional customer service, originating and processing loans, and promoting credit union products and services to our members.Key ResponsibilitiesAct as...

  • Customer Service Representative

    3 weeks ago

    Allen, Texas, United States Texans Credit Union Full time

    Job Summary:We are seeking a dedicated and customer-focused individual to join our team as a Member Service Representative at Texans Credit Union.About Texans Credit Union:As a reputable financial institution in the Dallas metro area, we have been fulfilling the financial dreams of our members for over 60 years with assets totaling $1.5 billion. As a...

  • Financial Services Representative

    1 week ago

    Allen, Texas, United States Texans Credit Union Full time

    Job SummaryWe are seeking a highly motivated and experienced Financial Services Representative to join our team at Texans Credit Union. As a key member of our branch, you will be responsible for providing exceptional customer service, originating and processing loans, and promoting credit union products and services to our members.Key...

  • Customer Service Representative II

    2 months ago

    Port Allen, United States GXO Logistics, Inc. Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a...

  • Customer Service Representative

    1 week ago

    Allen, Texas, United States Sun Loan Full time

    Sun Loan is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have. **Responsibilities:** * Provide top-notch customer service to our customers via...

  • Financial Services Representative

    4 weeks ago

    Allen, Texas, United States InTouch Credit Union Full time

    Position OverviewJoin the Team at InTouch Credit UnionWe are seeking a dedicated Financial Services Representative who thrives in a customer-centric, fast-paced environment. The ideal candidate will be committed to delivering exceptional service to our members while assisting them with their financial needs.Compensation: The salary for this position ranges...

  • Customer Service Representative

    5 days ago

    Allen, Texas, United States DreamCatchers Hair International Full time

    Job Title: Call Center RepresentativeWe are seeking a skilled Call Center Representative to join our team at DreamCatchers Hair International. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued clients, ensuring their satisfaction with our hair products and services.Key...

  • Customer Service Representative

    2 days ago

    Allen, Texas, United States CorVel Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Intake Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, patients, and providers via email, fax, telephonic, or written correspondence.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 days ago

    Allen, Texas, United States CorVel Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at CorVel. As a key member of our intake team, you will be responsible for providing exceptional customer service to injured workers, employers, and healthcare providers.Key ResponsibilitiesProvide quality telephonic and email customer service,...

  • Customer Service Representative

    1 week ago

    Allen, Texas, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all...

Member Services Representative II

3 months ago

Allen, United States Advancial Full time

Responsibilities:

This position is located in our Frisco, Texas Branch. Branch hours are Monday - Friday 8:00 am-5pm and rotating Saturday shifts 9am-1pm.

Serves as liaison between member and the Credit Union. Provides account information, opens new accounts, handles member's daily credit union needs. Performs routine transactions, including deposits, withdrawals, cash advances, loan payments, transfer and check cashing. Interviews loan applicants and processes applications. Gathers background information and analyzes credit history.

ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.

  • Cross-sells a wide array of credit union products including loan products, deposit products, and electronic services such as CUAnywhere and online banking.
  • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
  • Cashes checks and pays out money after verification of signatures and member balances. Places holds on accounts for uncollected funds in accordance with Advancial policies and procedures.
  • Receives and applies payments to Advancial loans, credit card payments and cash advances.
  • Enters customers transactions into computer to record transactions and issues computer generated receipts.
  • Maintains thorough knowledge of loan products for effective cross-selling. Actively assists in loan process such as pulling credit reports, and ensures loan agreements are complete and accurate according to policy. This includes data entry of member information into Credit Union system as required.
  • Responsible for maintaining a working knowledge of lending procedures, Credit Union guidelines, Lending Software, and the benefits and features of all loan products.
  • Balances currency, coin and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Processes loans and responds to loan questions.
  • Opens new accounts including; checking, certificates, money markets and IRA accounts. Verifies eligibility for new account and processes through ChexSystems prior to opening new accounts. Processes check orders for members.
  • Responsible for correcting all new account exceptions or transactional errors under Teller Number.
  • Provides account information and handle member's daily credit union needs. Provides a variety of transaction services to members in the branch and by phone such as balance inquiry, transfer of funds, history information, stop payments or photocopy of check(s), etc. This includes researching and resolving member concerns.
  • Processes and balances bond redemptions when necessary.
  • Prepares daily checks received for deposit. This includes balancing, scanning checks, posting general ledgers.
  • Makes copies and files correspondence and other records on a daily basis.
  • Performs miscellaneous duties such as assisting in monitoring supplies and end of day and end of month audit procedures.
  • Opens and closes the branch as needed.

The salary for this position starts at $17.63/hr. and is based on experience.

Qualifications:

EDUCATION and/or EXPERIENCE

High School diploma or equivalent; with one year related experience and/or training; or equivalent combination of education and experience. This position requires the employee to be service-oriented, self-motivated, and to be able to perform a variety of tasks.

Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters

Advancial Federal Credit Union participates in the Electronic Employment Verification process. Please click here for more information.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If youd like to view a copy of the companys affirmative action plan, please complete this form.

Overview:

Founded in 1937, Advancial is one of the oldest and largest credit unions in the country. We are an established and proactive full-service financial institution providing personal, convenient and advanced financial services to individuals and select group partners. Our mission is to create lasting value for our members through superior service, quality products, and innovative solutions.

At Advancial, we always strive to provide the best service and products to our members because we love what we do. We work together to build a culture that promotes a positive employee experience. Weve been named a Best Company to Work for in Texas for nine consecutive years and a Best and Brightest Company to Work For nationally and locally because were serious about building fulfilling careers and not just day jobs.

We invite you to learn more about this position and what Advancial has to offer by completing our online application.