Current jobs related to Bilingual Customer Service Representative - Kansas City - KC CARE Clinic

  • Bilingual Customer Service Representative

    3 months ago

    Kansas City, United States LoanMax Title Loans Full time

    LoanMax Title Loans - Bilingual Customer Service Representative (entry level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **We are currently hiring for our location 4949 State Ave Kansas City, KS** Incentives:•Full Time Positions: Monday - Friday and rotating Saturdays. Closed...

  • Bilingual Customer Service Representative

    2 weeks ago

    National City, United States ASPIRE Full time

    Aspires Bilingual Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Bilingual Customer Service Representatives are genuinely excited to help customers....

  • Bilingual Customer Service Representative

    2 months ago

    National City, United States ASPIRE Full time

    Aspire’s Bilingual Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. The best Bilingual Customer Service Representatives are genuinely excited to help...

  • Bilingual Customer Service Representative

    2 months ago

    Lake City, United States Florida One Insurance Full time

    Job DescriptionJob DescriptionAre you ready for an exciting opportunity to showcase your bilingual skills while delivering top-notch customer service? Join Florida One Insurance as a Full Time Bilingual Customer Service Representative and immerse yourself in a fast-paced, dynamic work environment! This onsite position offers a competitive annual salary...

  • Bilingual Customer Service Representative

    6 hours ago

    Long Island City, United States Equiliem Full time

    Bilingual Customer Service RepresentativeWe are seeking a highly skilled and multilingual customer service representative to join our team at Equiliem. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both Bengali and English.Key Responsibilities:Provide assistance to cab...

  • Bilingual Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States Pet Resource Center of Kansas City Full time

    About UsThe Pet Resource Center of Kansas City is a dynamic organization that values quality and excellence in all aspects of our business. We are committed to providing exceptional customer service and creating a positive work environment that fosters harmony and trust.Job SummaryWe are seeking a highly motivated and bilingual customer service professional...

  • Bilingual Customer Service Representative

    2 weeks ago

    Kansas City, Kansas, United States LoanMax Title Loans Full time

    Job Summary:We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at LoanMax Title Loans. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing loans, handling cash, and making collection calls.Responsibilities:Provide...

  • Customer Service Representative-Bilingual

    2 weeks ago

    Oklahoma City, United States Fuse3 Solutions Full time

    Customer Service Representative-Biligual Fuse3 Solutions is working with a client that is looking to hire multiple Bilingual Customer Service Representatives. This position will provide solutions to customers and answer questions over the phone. Must be able to work in a call center type of environment. Duties of the Customer Service Representative Answer...

  • Bilingual Customer Service Representative

    2 weeks ago

    Kansas City, KS, United States LoanMax Title Loans Full time

    LoanMax Title Loans - Bilingual Customer Service Representative (entry level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **We are currently hiring for our location 4949 State Ave Kansas City, KS** Incentives:•Full Time Positions: Monday - Friday and rotating Saturdays. Closed...

  • Bilingual Customer Service Representative

    2 days ago

    Oklahoma City, Oklahoma, United States Addison Group Full time

    {"title": "Customer Service Representative", "subtitle": "Join our team as a Bilingual Customer Service Representative", "content": "As a Bilingual Customer Service Representative at Addison Group, you will be responsible for handling inbound and outbound customer interactions in Spanish and English. This role requires excellent communication skills,...

  • Customer Service Representative

    1 week ago

    Long Island City, United States Industrial Staffing Services Inc dba Equiliem Full time

    Bilingual Customer Service Representative OpportunityWe are seeking a highly skilled and bilingual customer service representative to join our team at Industrial Staffing Services Inc dba Equiliem. As a customer service representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any...

  • Customer Service Representative

    1 week ago

    Long Island City, United States Equiliem Full time

    Bilingual Customer Service RepresentativeWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at Equiliem. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Bengali and English.Key Responsibilities:Provide assistance to cab drivers...

  • Bilingual Customer Service Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Addison Group Full time

    About the RoleThe Bilingual Customer Service Representative will be responsible for handling inbound and outbound customer interactions in Spanish and English for our client in North OKC. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation.Key ResponsibilitiesHandle inbound and outbound...

  • Bilingual Customer Service Representative

    1 week ago

    Lake City, Florida, United States Florida One Insurance Full time

    {"h1": "Customer Service Representative - Insurance", "p": "At Florida One Insurance, we're seeking a skilled Customer Service Representative to join our team. As a bilingual representative, you'll engage with diverse clients, making meaningful connections every day. Your strong communication abilities will enable you to connect with clients effectively,...

  • Bilingual Customer Service Representative

    3 weeks ago

    Lake City, United States Florida One Insurance Full time $46,133 - $65,405

    Job DescriptionJob DescriptionJoin Florida One Insurance as a Full-Time Bilingual Customer Service Representative and step into a dynamic environment where your skills will shine! You'll engage with diverse clients, making meaningful connections every day. Thrive in our onsite setting, where collaboration and innovative problem-solving are at the heart...

  • Customer Service Representative

    6 days ago

    Kansas City, Missouri, United States Pet Resource Center of Kansas City Full time

    Customer Service RepresentativeWe're seeking a highly motivated and customer-focused individual to join our team at the Pet Resource Center of Kansas City. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience for both humans and animals.Key...

  • Customer Service Representative

    2 days ago

    Kansas City, Missouri, United States Dmlawusa Full time

    {"h1": "Customer Service Representative", "p": "At Dmlawusa, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our client support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded. Responsibilities: * Answer and accurately...

  • Customer Service Representative-Bilingual

    2 weeks ago

    Oklahoma City, Oklahoma, United States Fuse3 Solutions Full time

    Job Summary:Fuse3 Solutions is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients over the phone.Key Responsibilities:Answer phone calls from current customers and provide solutions to their inquiriesAdvise...

  • Customer Service Representative

    2 weeks ago

    Kansas City, Missouri, United States CONEXON Full time

    Job Description**About Conexon**Conexon is a leading provider of fiber internet services to rural communities. We are committed to bridging the digital divide and providing our customers with fast, reliable, and affordable internet access.**Job Summary**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team....

  • Bilingual Customer Service Representative

    1 week ago

    Oklahoma City, Oklahoma, United States Addison Group Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Addison Group. As a Customer Service Representative, you will be responsible for handling inbound and outbound customer interactions in Spanish and English.Key ResponsibilitiesHandle inbound and outbound...

Bilingual Customer Service Representative

3 months ago

Kansas City, United States KC CARE Clinic Full time

POSITION SUMMARY The Bilingual Customer Service Representative is the first point of contact for patients-they answer and field calls, schedule appointments, greet and register patients, and assist with check-out and follow-up. The Bilingual Customer Service Representative is knowledgeable about KC CARE and its services, and is adept at data entry, use of the Electronic Health Record, and provider schedules. KC CARE CULTURE CODE KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will: Put patients first, always Treat all people with dignity, respect, and kindness Create safe places for others to share their voice; encourage creativity Always strive for improvement; keep learning Own your work, action, and mistakes - no one is perfect Have fun - work should be fun and we want you to have fun at KC CARE KC CARE CULTURE VALUES Exceptional Service: We value exceptional service in providing unconditional whole-person care to everyone with the promise of a personalized and affirming experience for patients. We promise to treat internal and external partners with dignity, respect, and kindness to facilitate the opportunity for all to succeed. Inclusion and Belonging: We value diversity, equity, inclusion, and belonging by focusing on differences that promote creativity and acceptance across the organization. We promise to create a safe environment for individuality to flourish. ESSENTIAL DUTIES AND RESPONSIBILITIES Schedules patients in EMR or suggests other resources if the clinic is unable to meet the patient/client need, either on the phone or in person. Applies critical thinking and effective problem-solving skills. Verify upcoming schedules to ensure changes have been made to scheduled clinics. If problems are identified, work with clinic management to facilitate any necessary rescheduling. Enters data into the EMR with accuracy. Answers telephone, screens and directs incoming calls and messages to the appropriate party (scheduler, clinical staff, etc.). Receives and relays patient complaints to management in a timely fashion. Provides financial counseling to patients, working closely with the billing department-including explaining the sliding fee scale application, setting up payment plans, counseling on insurance benefits, etc. Update EMR/scheduling system regarding appointment changes, patient information/demographic changes, etc. Understand how various auxiliary tools function to support the EMR, and provide troubleshooting assistance to patients as needed. Must obtain deep knowledge of organizational services, provider functions, and scheduling processes/procedures. Keeps current with trends and developments related to essential job competencies. Able to adapt and learn new skills when necessary. Greets patients and guests at KC CARE locations and provides friendly, helpful, check-in services. Checks voicemail and returns patient calls. Facilitate rescheduling of patient appts when provider's clinic is cancelled clinic cancellation. Ensures strict confidentiality, adhering to established HIPAA guidelines and regulations as well as clinic policies and procedures. Assists the overall customer service team as needed-including being called to cover at different locations, or by fielding patient calls. Communicates proactively with medical staff to ensure smooth clinic operations. Acts as patient and provider relations representative by answering patient inquiries. Organizes and manages information by creating collections, folders, and lists that can be easily accessed for reference. Assures all forms at the front desk are stocked, legible and kept current. MINIMUM REQUIREMENTS High school degree or equivalent 1 year of customer service experience Ability to read, write, and communicate clearly in English and Spanish Basic computer skills Commitment to excellent customer service PREFERRED REQUIREMENTS 1 year of experience in a medical or dental office Some college course work Experience with eClinical Works (eCW) WORKING CONDITIONS AND DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions General working conditions are in a healthcare facility. As such, there is a potential exposure to virus, disease, and infection from patients while performing the duties of this job. May experience traumatic situations including psychiatric traumatized and deceased patients. Travel may be expected to community meetings, client homes, or other agencies. Physical Demands While performing duties of this job, employees are regularly required to set, walk, and stand; talk and hear; both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office or clinical equipment; reach with hands and arms; and occasionally lift up to 20 pounds. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read, analyze, and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with others outside of their department. Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments, and location may be changed at any time, as required by business necessity. At KC CARE, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at humanresourceskccare.org. KC CARE will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.