Warranty Administrator

Toyota of Greensboro is seeking a Warranty Administrator to join our team.

Why Toyota of Greensboro?

Toyota of Greensboro is the 1st Toyota Dealership ever established in the Southeastern United States in 1965. We offer a professional work environment with opportunity for growth, advancement, and a long-term career. Our paid training program is a fun & interactive experience. You will learn about Toyota product offerings, our sales process and how we retain our customers for life.

What We Offer:

• $15-20 per hour based on experience
• Medical Plan Benefits
• Dental and Eye Care Plan Benefits
• 401(k) retirement plan

Responsibilities:

• Preparing records, reconciling warranty claims, and submitting warranty claims to the factory and distributors in accordance with Company guidelines.
• Processes warranty claims in accordance with Manufacturer Guidelines
• Verifies criteria required by factory or distributor
• Posts credits received for payment of warranty claims
• Prepares CSI documents
• Maintains warranty parts for scrapping or refund in accordance with Manufacturer Guidelines
• Follows up with the factory and distributors regarding unpaid claims
• Files warranty documentation and maintains records as necessary
• Maintains CSI at or above Company standards
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
• Other duties as assigned

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions
• High School Diploma
• Experience preferred.
• While performing the duties of this job, the employee is regularly required to talk or hear
• The employee is frequently required to sit; use hands to finger, handle, or feel
• Duties are performed primarily at a desk in an office setting
• Work includes frequent clerical and administrative responsibilities and interaction with customers, employees, and factory and distributor representatives

All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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