Senior Account Leader

7 days ago

Nashville, United States Schneider Electric Full time

Position Overview: The NAM Senior Account Leader is the primary liaison between the Global Supply Chain (GSC), Commercial teams and our VIP Structured Contract customers. This position is responsible for clear communication and effective execution for our customers' orders and projects. The successful candidate for this role will collaborate with Global Account Leaders, Program Management, Project Execution, Product Engineering and GSC leadership to drive superior execution and the best possible VIP customer experience. The Senior Account Leader is uniquely positioned to monitor all aspects of the customer experience for our Structured Contract customers to ensure outstanding execution to commitments associated with Order Deliveries, Quality Performance, and New Product Introduction projects. Senior Account Leaders must demonstrate superior communication skills, meticulous organizational skills, and relentless attention to detail to anticipate and solve operational issues. Responsibilities: Communication: Serve as the GSC liaison to manage the end-to-end supply chain performance and customer experience for all customer purchased products and across all divisions.Contract Development: Be the supply chain expert and represent GSC for all associated contract Terms and Conditions. Support and validate required associated contractual capacities.Execution Performance: Responsible for contractual alignment and performance. Anticipate issues and provide regular updates. Customer Updates: Prepare, and lead when required, the GSC updates with customers and executives. Advise on appropriate messaging and align presenters and stakeholders prior to meetings.Performance Improvement: Drive execution performance by anticipating and identifying root causes of poor performance including but not limited to Order Management, Lead-times, Quality, and Delivery. Problem Solving: Connect organizational silos to facilitate problem-solving and, where possible, anticipate problems to prevent need for escalations and exceptions. Advocate for resources and be a resource as needed for continuous improvement projects to develop a specialized supply chain for structured contracts.SIOP Leadership: Lead cross-BU customer-focused SIOP for structured accounts, including visibility to H2/H3 demand and specific H1 demand/supply execution issues.Capacity Strategy: Responsible for planning validation for future capacity needs, aligning contracted demand forecasts with capacity planning validation with respected GSC leaders and factories. Key skill-sets and attributes for this role would include: Bachelor's degree in engineering, Supply Chain, Business Management, or related field is required, MBA a plus.Superior communication skills, meticulous organizational skills, and relentless attention to detail Demonstrated performance of Specialized Supply Chains and Customer Experience Extensive experience with Customers, Projects, and Program managers +10 years supply chain experience is requiredMature understanding and experience working with the Global Supply Chains Ability to work effectively with and influence senior commercial and supply chain leaders Proven problem-solving experience and use of DMAIC and 6 Sigma toolset Ability to work cross BU and cross-departments to effectively bridge gaps Knowledge of Data Center design, equipment, and construction a plus We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. What's in it for me?Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more.You must submit an on-line application to be considered for any position with us. This position will be posted until filled. Let us learn about you Apply today.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric - apply today€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World's most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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