Customer Service Representative-Call Center
6 months ago
Check out our career site and see what our culture is all about.
$20 - $22 / hour
In-person training (typically 90 days) required, hybrid option available after successful completion of training
As a Product Specialist, you will enrich lives by:
- Guiding customers and referral sources through their order for products/services in a fast paced environment
- Providing world class customer experiences via phone, email, chat and online orders
- Utilizing product and insurance resources when responding to inquiries
- Providing knowledgeable answers to questions about products, services, pricing and availability
- Advising customers on their requests on shipping and order status
Candidates must meet the following requirements:
- High school diploma or equivalent
- Related experience in customer service preferred
- Home medical equipment or supplies, wellness and/or healthcare experience a plus
- General computer knowledge and ability to type 35 wpm
- Bi-lingual a plus
- Unrelenting commitment to success
Benefits include but are not limited to:
- health
- dental
- vision
- 401K plus match
- incentive program
- life insurance
- paid time off
- paid holidays
- long-term disability
- short-term disability
- free parking
- volunteer pay
- green initiatives
We are on the Green Line
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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