FT Customer Service Leader
2 months ago
Store Code: Store 08362 Customer Service (7247616)
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.
QUALIFICATIONS
* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Physical Requirements
* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
PREFERRED REQUIREMENTS
* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Salary range is between $17.35 - $24.75 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Job Requisition: 389017_external_USA-NY-Albany
-
FT Customer Service Leader
6 months ago
Albany, United States Hannaford Full timeAddress: USA-NY-Albany-900 Central Ave Store Code: Store 08367 Customer Service (7247902) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...
-
Customer Service Leader
4 weeks ago
Albany, Georgia, United States Food Lion Full timeJob SummaryAs a Customer Service Leader at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers. You will assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent...
-
PT Customer Service Leader
4 days ago
Albany, United States Hannaford Supermarkets Full timeAddress: USA-NY-Albany-96 Wolfe Road Store Code: Store 08362 Front End (5151745) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods,...
-
PT Customer Service Leader
3 months ago
Albany, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 268995_external_USA-GA-Albany Address: USA-GA-Albany-2800 Old Dawson Road Store Code: Store 02820 FRONT END (7237480) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
Customer Service Team Lead
4 weeks ago
Albany, New York, United States Hannaford Full timeCustomer Service Leader RoleAs a Customer Service Leader at Hannaford, you will be responsible for providing exceptional customer service and ensuring the Front End department meets sales targets. Your key responsibilities will include overseeing customer service standards, assisting the Customer Service Manager, and maintaining accurate store office...
-
Customer Success Leader
3 weeks ago
Albany, New York, United States The Access Group Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at The Access Group. As a Customer Success Manager, you will be responsible for the success of a portfolio of our most valued customers.Key ResponsibilitiesEnsure contractual adherence to our CSPsReport and identify risks & opportunities, taking appropriate action and...
-
Lead Customer Service Teammate Office
3 months ago
Albany, United States The Golub Corporation - Price Chopper Supermarkets Full timeTo be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work ar Customer Service, Team Leader, Guest Service, Office, Retail, Grocery
-
Customer Service
4 weeks ago
Albany, United States Software Galaxy Systems Full timeDuration:- 1 year contract (Temp to perm) Highlights: Hiring Bonus: $500 paid for in two installments - $250 at 90 days and $250 at 6 months - must be employed at the time of payout 10% differential offered AFTER training if shift starts after 12:00p PT and/or working on a weekend Must be available to work between 7:00 am - 12:00 am ET everyday including one...
-
Customer Service Supervisor
1 month ago
Albany, United States Piedmont Airlines, Inc Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Customer Service Representative
4 weeks ago
New Albany, Mississippi, United States ZMC Hotels Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Guest Services Associate. This role is perfect for someone who enjoys working in a fast-paced environment and providing exceptional service to our guests.Responsibilities:Ensure that all guests are being treated in an efficient and courteous manner and that all...
-
Business Leader
4 weeks ago
Albany, New York, United States McDonald's Restaurants Full timeAbout the Role:We are seeking a highly motivated and experienced Business Leader to join our team at McDonald's Restaurants. As a key member of our leadership team, you will be responsible for driving business growth and excellence in restaurant operations.Key Responsibilities:Develop and implement business strategies to drive sales growth and...
-
RN - Unit Manager - Sign-On Bonus - FT
2 months ago
Albany, United States Quality Talent Group Full timeAbout the job RN - Unit Manager - Sign-On Bonus - FT Delmar Center is hiring a Registered Nurse (RN) Unit Manager in Delmar, NY. Duties: Handle all supervisory duties for assigned unit Help establish and implement employee policies and procedures Mentor less experienced nurses, offering clinical & career advice Maintain the standards of care for...
-
Albany, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health! We are seeking a FT Nurse Practitioner or Physician Assistant to join our team at Albany Gastroenterology Consultants in Albany, NY!This role will be outpatient and inpatient duties!Hospitalist or strong Primary Care experience required. Summary:The Nurse Practitioner is a licensed independent practitioner who is...
-
Albany, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health! We are seeking a FT Nurse Practitioner or Physician Assistant to join our team at Albany Gastroenterology Consultants in Albany, NY!This role will be outpatient and inpatient duties!Hospitalist or strong Primary Care experience required. Summary:The Nurse Practitioner is a licensed independent practitioner who is...
-
Albany, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health! We are seeking a FT Nurse Practitioner or Physician Assistant to join our team at Albany Gastroenterology Consultants in Albany, NY!This role will be outpatient and inpatient duties!Hospitalist or strong Primary Care experience required. Summary:The Nurse Practitioner is a licensed independent practitioner who is...
-
Albany, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health! We are seeking a FT Nurse Practitioner or Physician Assistant to join our team at Albany Gastroenterology Consultants in Albany, NY!This role will be outpatient and inpatient duties!Hospitalist or strong Primary Care experience required. Summary:The Nurse Practitioner is a licensed independent practitioner who is...
-
Albany, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health! We are seeking a FT Nurse Practitioner or Physician Assistant to join our team at Albany Gastroenterology Consultants in Albany, NY!This role will be outpatient and inpatient duties!Hospitalist or strong Primary Care experience required. Summary:The Nurse Practitioner is a licensed independent practitioner who is...
-
Albany, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health! We are seeking a FT Nurse Practitioner or Physician Assistant to join our team at Albany Gastroenterology Consultants in Albany, NY!This role will be outpatient and inpatient duties!Hospitalist or strong Primary Care experience required. Summary:The Nurse Practitioner is a licensed independent practitioner who is...
-
Albany, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health! We are seeking a FT Nurse Practitioner or Physician Assistant to join our team at Albany Gastroenterology Consultants in Albany, NY!This role will be outpatient and inpatient duties!Hospitalist or strong Primary Care experience required. Summary:The Nurse Practitioner is a licensed independent practitioner who is...
-
Albany, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health! We are seeking a FT Nurse Practitioner or Physician Assistant to join our team at Albany Gastroenterology Consultants in Albany, NY!This role will be outpatient and inpatient duties!Hospitalist or strong Primary Care experience required. Summary:The Nurse Practitioner is a licensed independent practitioner who is...
