Customer Service Associate

1 week ago


Louisville, United States Blue Compass Rv Full time

Start your journey with Blue Compass RV as we are looking for Sales Associates to join our team and manage the sales process from start to finish. In this role you will help clients with product selection, negotiate terms, and ultimately finalize sales. The Role: The Sales Associate interacts with hundreds of customers online, over the phone and in person to help guide their RV purchase in our professional sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, youll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our Sales associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. You want to work for an RV retail company that has a strong moral compass and treats all its Associates with respect. Come unlock your potential and start a great career. As a Sales Associate, you'll be responsible for selling new and used RVs at gross profit, and meeting customer satisfaction and volume standards expected by Americas Fastest Growing RV Retailer. Youll be empowered with the tools needed to support our customers needs and realize your earning potential, including a CRM, state-of-the-art equity mining tools to help you uncover sales leads and access to a national inventory of countless new and pre-owned vehicles so you can always find the perfect match for your customer. Unlimited growth opportunities. Many of our sales consultants have grown their careers up to including but not limited to Sales Manager, Finance Manager, and General Manager COMPENSATION: Our professionally trained Sales Consultants currently earn an average of $7,800/month selling an average of 10 units/month. Paid training for the first four weeks. This average amount is based off a commissioned pay plan. OUR BENEFITS: Medical, dental, vision, disability, FSAs, and life insurance Paid Time Off and paid holidays 401K Pet Insurance 5-day work week Employee Assistance Program Training and Development Programs Referral Program Legal Coverage Identity Theft Protection And so much more. WHAT WE ARE LOOKING FOR: Responsible for meeting and exceeding sales targets Required to train and learn all products available to the customers Ensure all paperwork is correctly gathered for the deal to be processed Provide detailed and accurate product knowledge to customers. Establish and maintain strong relationships with customers while providing outstanding customer service. Follow up to ensure customer satisfaction/repeat business and referrals Work closely with our F&I department WHAT YOU CAN BRING TO THE TABLE: RV Sales experience NOT required Experience in other Automotive Sales or Home Sales a plus Ability to build rapport with customers Excellent communication and follow up skills Positive energy and good work ethic Willing to work weekends APPLY WITH US If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry apply with us today Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

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