Current jobs related to Guest Experience Lead | NAPERVILLE - Naperville - lululemon
-
Guest Services Representative
5 months ago
Naperville, United States TOCA Football Full time**TOCA USA** **Guest Services Representative - Naperville, IL** **TOCA - Naperville, IL - Part Time** - Must have a passion and experience for and in soccer. - Positive attitude and a team player - Willingness to learn: An individual that is teachable, coachable, moldable, and a continuous learner - High character individual that is good at relationship...
-
Guest Experience Associate
3 weeks ago
Naperville, United States AEG Full timeAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for...
-
Guest Experience Associate
1 month ago
Naperville, United States AEG Full timeAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for...
-
Guest Experience Manager
23 hours ago
Naperville, Illinois, United States lululemon athletica Full timelululemon athletica Key ResponsibilitiesNaperville (Contract through January 2025) [Department Manager] As a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring all guests receive a quality in-store experience; Continuously assess the level of guest connection and technical product education; Conduct preparation activities to...
-
Host
1 day ago
Naperville, Illinois, United States Tapville Social - Naperville Full timeTapville Social - Naperville Job DescriptionWe are seeking a charismatic and energetic Host to join our team at Tapville Social in Naperville, IL.Key Responsibilities:Engage with guests and create a lively atmosphere by utilizing your personality and floor planning ability.Take ownership of your station and deliver an exceptional experience that sets the...
-
Server
2 weeks ago
Naperville, Illinois, United States Naperville Full timeJob Opportunity at Kura Sushi USAAbout the Role:We are seeking a skilled and enthusiastic Server to join our team at Kura Sushi USA in Naperville. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and working collaboratively with our team to achieve our goals.Key...
-
Breakfast Host/Hostess
2 months ago
Naperville, United States Filmathilton Full time**Breakfast Host/Hostess - Hampton Inn Chicago/Naperville** location Naperville, Illinois, United States category Hotel Hampton Inn Chicago/Naperville Full-time HOT08623 Posted: Mar 4th 2022 JOB DESCRIPTION Meets and greets complimentary breakfast guests as they arrive and thanks them when they depart. Explains to guests location of beverages, food items,...
-
Host - Naperville Chili's
2 weeks ago
Naperville, United States Chili's Grill & Bar Full timeHost - Naperville Chili's 264 S. Rt. 59 Naperville, IL 60540 Min: $14.00 Hourly | Max: $15.75 Hourly Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to...
-
Front of House Operations Manager
1 week ago
Naperville, Illinois, United States Tapville Social - Naperville Full timeJob Summary:Tapville Social - Naperville is seeking a skilled Front of House Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring a seamless and exceptional guest experience.Key Responsibilities:Community Representation: Participate in community events and activities that align with...
-
CNM or NP OBGYN Private Practice in Naperville, IL
4 months ago
Naperville, United States CS Naperville Women's Healthcare Full timeJoin an established, robust, private OB/GYN practice in Naperville, IL.Join a CNM in an all Women Physician private practice that is highly regarded by both patients and healthcare professionals. Work with physicians who are supportive colleagues, who collaborate and who are committed to each other to provide patient partnered care.Naperville is an...
-
Naperville, Illinois, United States CS Naperville Women's Healthcare Full timePractice Overview:CS Naperville Women's Healthcare is a well-established, reputable private OB/GYN practice in the Chicago suburb of Naperville, IL.We are seeking a skilled Certified Nurse Midwife (CNM) or Women's Health Nurse Practitioner (WHNP) or Family Medicine Nurse Practitioner (FMNP) to join our team of experienced healthcare professionals.Key...
-
Sparrow Coffee Team Member
2 months ago
Naperville, United States Sparrow Coffee Naperville Full timeJob DescriptionJob DescriptionSparrow Coffee NAPERVILLE is hiring Team Members!Our team members focus on guest services which includes but is not limited to: taking orders, bagging to-go orders, bringing food to guests, and curating the experience for all in our cafe. Responsibilities: Welcome and care for customers from ordering to delivering food and...
-
Dental Hygienist
1 week ago
Naperville, Illinois, United States Naperville Dental Specialists Full timeAbout the RoleNaperville Dental Specialists is seeking a highly skilled and dedicated Dental Hygienist to join our team. As a key member of our dental care team, you will play a vital role in providing exceptional patient care and contributing to the success of our practice.ResponsibilitiesProvide thorough and compassionate dental hygiene services to...
-
Sushi Chef
2 weeks ago
Naperville, Illinois, United States Naperville Full timeJob SummaryWe are seeking a skilled Sushi Prep/Line Cook to join our team at Kura Sushi USA in Naperville. As a key member of our kitchen staff, you will be responsible for preparing and serving high-quality sushi dishes to our customers.Key ResponsibilitiesPrepare and cook sushi dishes to order, ensuring high-quality presentation and taste.Assist in food...
-
Dental Hygienist
2 weeks ago
Naperville, Illinois, United States Naperville Dental Specialists Full timeAbout the RoleNaperville Dental Specialists is seeking a highly skilled and dedicated Dental Hygienist to join our team. As a key member of our dental care team, you will play a vital role in providing exceptional patient care and promoting oral health.ResponsibilitiesConduct thorough dental hygiene procedures, including cleanings and screenings.Develop and...
-
Licensed Massage Therapist
2 weeks ago
Naperville, Illinois, United States The NOW Massage Naperville Full timeJob DescriptionThe NOW Massage Naperville is seeking a skilled Licensed Massage Therapist to join our team. As a Licensed Massage Therapist, you will provide customized massage therapy sessions to clients, educate them on the benefits of massage, and maintain a clean and organized service space.Responsibilities:Provide high-quality massage therapy sessions...
-
Lead Experience Associate
4 months ago
Naperville, United States teamworkonline Full timeAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their...
-
Studio Manager
2 months ago
Naperville, United States 6G Holdings - SWTHZ Full timeJob DescriptionJob DescriptionSWTHZ Naperville has an exciting and immediate opening for a Studio Manager. If you believe strongly in all things health and wellness, and have passion and energy for living a healthy life, this position is for you! The SWTHZ Studio Manager plays a critical role in leading and motivating their team to deliver an exceptional...
-
HR Coordinator
4 months ago
Naperville, United States Hotel Resource Full time**Management** **HR Coordinator - Hotel Indigo Naperville Riverwalk** HR Coordinator - Hotel Indigo Naperville Riverwalk IHG Naperville IL **HR Coordinator - Hotel Indigo Naperville Riverwalk** **Company:** IHG **Location:** 60540 US **Category:** Management **Degrees Required:** Not Specified **Employment Type:** Contractor **Manages Others:** No ...
-
ICU Nurse Position in Naperville
7 days ago
Naperville, Illinois, United States Titan Medical Group Full timeJob DetailsJob Type: PermanentShift: Day (3x12)Certifications: ACLS/BCLS/BLSLocation: Naperville, ILJob Description: Titan Medical is seeking a skilled ICU nurse to join our team in Naperville, IL. As a permanent ICU nurse, you will be responsible for providing high-quality patient care in a fast-paced environment. If you have a passion for delivering...
Guest Experience Lead | NAPERVILLE
4 months ago
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education that articulates the value of our product and brand to meet the unique needs of each guest. The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets. Guest Experience Leads provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) when leading the floor.
Core Responsibilities of the Job Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience. Continuously assess the level of guest connection and technical product education, ensuring every single guest receives technical product education and assisting the guests when needed (e.g., when other team members are unavailable). Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests. Conduct preparation activities to ensure in-store readiness for guests and ensure the operational excellence of the store is maintained throughout shift. Open and close the store in accordance with the opening and closing procedures. Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive business results. Participate in the store's hiring process, including recruitment, selection and hiring recommendations, onboarding, and training. Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences. Contribute to a respectful and inclusive team by establishing supportive working relationships and engaging with team members, creating a fun and productive environment. Job Requirements
Eligibility
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
- The work schedule can vary based on store needs
- Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
- In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members
- 1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
- Some experience in leading, mentoring, or delegating with others
- Education: High school diploma/GED/equivalent, or above
- Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
- For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
- Integrity: Behaves in an honest, fair, and ethical manner
- Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
- Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
- Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
- Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
- Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks
- Interactive Communication: Conveys information effectively and understands information shared while interacting with others
- Work involves moving through the store with bright lights and loud music
- Work is accomplished as part of a team, sometimes independently, and sometimes on a computer or other technical devices
- Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)
- For Experiential stores with food/beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay range for this position is from $20.50- $23.58/hour subject to minimum wage in the location. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This position has a target bonus of an additional $3 per hour, subject to certain requirements and the Company's discretion, bringing the total target compensation range between $23.50- $26.58/ hour.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)