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Receptionist

1 month ago

Honolulu, United States Associa Full time
Job Description

The Receptionist role requires a well-spoken, customer service-oriented individual who can effectively multitask. Key responsibilities include answering inbound phone calls, directing inquiries, and warmly greeting in-office guests. Additionally, the Receptionist is expected to maintain a neat and welcoming lobby/reception area for visitors, ensuring a professional and friendly atmosphere at all times.

Duties include, but are not limited to:

  • Greet and welcome guests in a professional and friendly manner upon arrival.
  • Direct visitors to the appropriate person or conference room.
  • Answer, screen, and forward incoming phone calls, messages, and emails.
  • Accept payments and packages for the office.
  • Schedule and manage conference room bookings.
  • Provide basic and accurate information in-person, over the phone, or via email.
  • Ensure conference rooms, the lobby, and reception area are tidy and well-presented, with all necessary stationery and supplies stocked.
  • Assist with special administrative projects and perform other duties as assigned.
Requirements
  • Strong professional communication skills, including phone, interpersonal, written, and verbal.
  • Excellent customer service abilities.
  • Ability to maintain confidentiality and exercise discretion in all duties and responsibilities.
  • Self-motivated, proactive, detail-oriented, and a collaborative team player.
  • Proficient in the use of general office equipment (e.g., copier, fax, phone systems).
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
  • Solid knowledge of business correspondence, including grammar, structure, punctuation, and spelling.
  • Effective time management skills with the ability to prioritize tasks in time-sensitive situations.
  • High School diploma or GED Required


Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.