Full Time Customer Assistance Representative Enterprise

1 month ago


Lahaina, United States Enterprise Mobility Inc Full time
Overview

Enterprise Mobility has an exciting opportunity for a Full Time Customer Assistance Representative This position's hourly pay is $21.00 / hour and is located at the Sheraton Kaanapali location.

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The representative will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

This role is available as regular full time which include the following benefits:

  • Time Away from Work (paid time off)
  • Employee discount
  • Retirement savings plan including 401k with match and profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today and every day the safety and wellbeing of employees, customers and the communities we serve is our top priority.

Responsibilities
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Apart from religious observation, must be able to work 40 hours per week within the hours of 7a-4p including weekends and holidays


  • Lahaina, United States Enterprise Rent-A-Car Full time

    Overview Enterprise Mobility has an exciting opportunity for a Full Time Customer Assistance Representative! This position's hourly pay is $21.00 / hour and is located at the Sheraton Kaanapali location. The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily...


  • Lahaina, United States Enterprise Holdings, Inc. Full time

    Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors. Manage outgoing calls for callback mana Representative, Enterprise, Customer, Retail, Automotive, Vehicle


  • Lahaina, Hawaii, United States Enterprise Rent-A-Car Full time

    Company Overview: Enterprise Rent-A-Car is a leading mobility solutions provider with a strong commitment to customer satisfaction.">Salary: This part-time position offers an hourly wage of $21.00, making it an attractive opportunity for those seeking flexible work arrangements.Job Description: As a Part Time Customer Assistance Representative, you will be...


  • Lahaina, Hawaii, United States Enterprise Mobility Inc Full time

    OverviewAt Enterprise Mobility Inc, we are seeking a skilled Part Time Customer Assistance Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers, primarily face-to-face, supporting their branch and rental needs.Key responsibilities include...


  • Lahaina, Hawaii, United States Enterprise Mobility Inc Full time

    About UsAt Enterprise Mobility Inc, we are committed to providing our customers with exceptional service and value. We believe in treating our customers with respect and fairness, and in providing them with the highest level of customer satisfaction.As a Part Time Customer Assistance Representative with our company, you will play a critical role in...


  • Lahaina, Hawaii, United States Enterprise Holdings, Inc. Full time

    Job Summary: We are seeking a Part Time Automotive Support Specialist to join our team at Enterprise Holdings, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and in-person interactions.**Key Responsibilities:**Take incoming calls from customers, responding to...


  • Lahaina, Hawaii, United States Enterprise Holdings, Inc. Full time

    We are seeking a highly motivated Part Time Customer Service Coordinator to join our team at Enterprise Holdings, Inc. in an automotive retail sales role.About the RoleThis is a part-time position that involves taking incoming calls from customers for reservations, rate quotes, and general questions. You will also be responsible for managing outgoing calls...


  • Lahaina, Hawaii, United States Enterprise Holdings, Inc. Full time

    Job Overview: At Enterprise Holdings, Inc., we're dedicated to delivering exceptional customer experiences through our world-class mobility solutions. As a Part Time Automotive Support Specialist, you'll play a vital role in supporting our customers by providing timely and accurate information, resolving issues, and ensuring seamless interactions across...


  • Lahaina, Hawaii, United States Enterprise Rent-A-Car Full time

    About the Role: We are seeking a skilled Part Time Customer Assistance Representative to join our team at the Sheraton Kaanapali location.Salary: This position comes with an hourly rate of $21.00, taking into account the local cost of living and industry standards.Key Duties:Provide high-level customer service through face-to-face interactions and phone...


  • Lahaina, Hawaii, United States Safeway Full time

    Job Summary: We are seeking a Customer Service Representative to join our team at Safeway. As a key member of our store team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Be the face of the company and interact with customers in a friendly and approachable mannerAssist customers...


  • Lahaina, Hawaii, United States Marriott Full time

    Job Summary:As a Customer Service Representative, you will be responsible for providing exceptional service to our guests. Your role will include answering and relaying messages, processing guest requests, and providing information about our property and local amenities. You will work closely with our team to ensure that our guests have a positive...


  • Lahaina, Hawaii, United States Tommy Bahama Full time

    We're seeking a highly motivated Customer Service Representative to join our sales team. In this role, you'll be responsible for greeting guests with a friendly smile, helping them locate merchandise, and processing purchases and returns efficiently.You'll also have the opportunity to learn about our products and provide recommendations to customers. With a...


  • Lahaina, United States Hyatt Regency Maui Resort and Spa Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. TheEngineering Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This position is responsible for...


  • Lahaina, United States Hyatt Full time

    Description: The Assistant Guest Services Manager will have oversight of the guest services staff, bell/valet, PBX & Security staff. The Assistance Guest services manager will provide the departments with the staffing needs, payroll, all guest services. Additional responsibilities may include training, staff development and scheduling. The salary range for...


  • Lahaina, United States Hyatt Hotels Corporation Full time

    Hyatt Regency Maui Resort and Spa At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Engineering Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This...

  • Food Runner/Busser

    3 weeks ago


    Lahaina, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...


  • Lahaina, Hawaii, United States Lahaina Restaurant Full time

    Job DescriptionTitle: Maui Host RepresentativeWe are seeking a charismatic and organized Host to provide exceptional customer service to our guests at Lahaina Restaurant in Maui, Hawaii.Key Responsibilities:Greet guests as they arrive and create a positive first impression.Escort guests to their tables and ensure timely seating.Manage the seating chart...


  • Lahaina, Hawaii, United States Marriott Vacations Worldwide Full time

    Marriott Vacations Worldwide is seeking a Sales Executive Licensed professional to join our team.Job DescriptionWe are looking for a skilled sales executive who can effectively convert prospective owners into purchasers and reload owners. The ideal candidate will develop relationships with prospective owners by soliciting and following up on referrals and...


  • Lahaina, United States Hyatt Hotels Corporation Full time

    Hyatt Regency Maui Resort and Spa The Assistant Guest Services Manager will have oversight of the guest services staff, bell/valet, PBX & Security staff. The Assistance Guest services manager will provide the departments with the staffing needs, payroll, all guest services. Additional responsibilities may include training, staff development and scheduling. ...


  • Lahaina, United States Marriott International, Inc Full time

    Club Lounge Attendant - Full Time at Marriott International, Inc summary: As a Club Lounge Attendant at The Ritz-Carlton Maui, you will be responsible for maintaining cleanliness and organization in the lounge, ensuring all equipment and areas are properly stored and cleaned at the end of the shift. You will follow safety protocols, respond to guests...