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Manager, Transportation Operations

4 months ago

Jacksonville, United States CJ Logistics Full time
Description

Position Responsibilities
  • Lead and manage a team of Planning, Customer Operations, and Operations Analysts/ Specialists: clearly communicate vision and priorities, drive strong engagement, and lead team in delivering exceptional service and cost results
  • Responsible for providing account leadership, oversight, and performance against KPI's for the designated customer team
  • Collaborate with Director of Transportation Operations to ensure team is following best practices and trained to use available systems and technology
  • Direct the development and implementation of continuous improvement efforts
  • Lead key strategic projects such as peak planning, optimization, and shipment schedule redesigns
  • Build a strong collaborative relationship with all internal and external parties through effective communication, conflict resolution, and compliance management
  • Identify constraints and issues associated with established forecasts, develop options available for resolving issues, develop key conclusions and recommendations based upon the plans and effectively and proactively communicate options, conclusions and recommendations to business leaders
  • Work directly with shipping facilities to meet planning parameters, monitor and improve on-time and in full delivery performance
  • Develop an in depth understanding of customer knowledge and leverage it to support field operations on various initiatives
  • Communicate business service/cost performance and opportunities to leadership and devise clear plans for KPI improvements
  • Drive results through historical data collection and market trend analytics
  • Develop a team of Analysts and Specialists by providing feedback, conducting daily touch bases and weekly Work-Withs.
  • Travel up to 10% to warehouses, customer locations, and plants/co-packers.
  • May be required to be on call and work non-conventional hours based on business needs
Job Qualifications Required:
  • Bachelor's degree
  • 5-7 years' management experience in a Transportation, SCM, or related field
  • Proven ability to lead, communicate, and work within the framework of the Team
  • Robust analytical and problem solving skills; proven ability to identify and resolve problems in a proactive and timely manner
  • Results oriented with good planning, organizational, and time-management skills
  • Ability to handle situations, issues and information with sound judgement, diplomacy and sensitivity
  • Knowledge of applicable transportation regulations and best practices
  • Demonstrated competency in MS Office and Google applications
  • Proficiency in TMS systems and optimization technologies
Preferred
  • Bachelor's degree with specialization in Logistics, Transportation or Supply Chain Management
  • Experience working in MercuryGate TMS
Personal Qualities
  • Excellent interpersonal and customer service skills; must have the ability to work as part of a team in a collaborative environment
  • Excellent verbal and written communication skills; must be able to communicate effectively via email, phone, and during face to face meetings
  • Ability to work in a fast paced environment
  • Ability to handle situations, issues and information with sound judgment, diplomacy and sensitivity

CJ Logistics Transportation, LLC About Statement:

CJ Logistics Transportation, LLC delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics Transportation, LLC is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics Transportation, LLC is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics Transportation, LLC participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.