General Clerk III

4 days ago

Springfield, United States Didlake Full time

****Candidates with disabilities or Rehab referrals only****

$21.47/hr

The General Clerk III position is responsible for fulfilling the needs of TSA's conference center. This individual is responsible for answering customer requests, escorting employees or visitors, conference room set-ups and breakdowns, monitoring electronic requests, and ensuring the conference center is stocked and presentable. This position will also serve as the designated on-site lead when the Project Manager is absent.

  • Monitor AGILQuest and email for requests and inquiries.
  • Maintains daily logs of requests and complaints.
  • Participates in the setup and breakdown of conference center builds.
  • Provides customer service to employees and guests who approach/contact the Welcome Center desk.
  • Coordinates temporary lighting, catering, IT, or other sub-contracted service required for conferences.
  • Provide follow up service with conference hosts to ensure all needs are met before their conference is scheduled to start.
  • Monitor, manage and troubleshoot equipment within the conference center (printers, copiers, lighting, etc.).
  • Coordinates pre and post conference cleaning.
  • Uses knowledge of the building layout to direct/escort employees and visitors when necessary/acceptable.
  • Responsible for safety within the scope of work by proper use of equipment and adherence to safety policies.
  • Completes and maintains all Didlake required training.
  • Acts as a good steward of Didlake and Government funding and resources.
Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Education:
  • High School diploma or equivalent. Experience considered in lieu of schooling.
Skills and Abilities:
  • Must possess adequate communication skills including the ability to read, write, speak, understand English and basic correspondence plus the ability to recognize and sequence numbers and letters.
  • Must project a positive and professional image to the public and co-workers.
  • Familiarity with computers and possess basic keyboarding abilities.
  • Ability to obtain and maintain a security badge.

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