Manager, Smart Home

3 weeks ago

Lawrence, United States Alarm.com Full time

We are seeking a dynamic and flexible individual to lead our Direct-to-Consumer Smart Home initiative. This role requires someone who can wear multiple hats and drive the transition from professional installation services to consumer-led installations.

The Manager will be responsible for developing innovative solutions for smart home products, including lights, locks, thermostats, home monitoring systems, video surveillance, doorbell cameras, and more. The ideal candidate will oversee every aspect of the sales process, from installation guidance to post-purchase support, while also creating written and video content to enhance the customer experience.
Key Responsibilities:

  • Lead the effort to adapt and operationalize smart home products from professional installation to consumer-led installation.
  • Develop solutions for smart home systems, including but not limited to lights, locks, thermostats, home monitoring, video surveillance, and doorbell cameras.
  • Oversee sales strategies and guide customers through the installation process.
  • Create and manage content (written and video) to support product education, installation guidance, and troubleshooting.
  • Collaborate with cross-functional teams, including marketing, product development, legal, and customer support, to enhance the overall consumer experience.
  • Monitor trends and advancements in smart home technology to ensure our product offerings remain cutting-edge and customer-centric.
  • Drive customer feedback collection and use insights to improve product offerings and support materials.
  • Initial project management for the start-up phase of the new product offering, and ongoing responsibility to expand the offering by leveraging hardware and software solutions throughout the enterprise.
  • Work closely with the marketing leader to ensure the customer experience matches the brand promises and customer expectations.
Qualifications:
  • Proven experience in managing consumer-focused technology products, ideally within the smart home or IoT space.
  • Strong project management skills with the ability to manage multiple tasks simultaneously.
  • Exceptional communication skills, with experience creating engaging written and video content.
  • Technical knowledge of smart home products, including installation and troubleshooting.
  • Ability to work collaboratively with cross-functional teams and adapt to changing priorities.
  • A customer-first mindset, focused on delivering excellent support and education to consumers.
WHY WORK FOR ALARM.COM?
  • Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
  • Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team
  • Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
  • Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
  • Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com

  • Smart Home Product Manager

    4 weeks ago

    Lawrence, Kansas, United States Alarm Full time

    Job DescriptionWe are seeking a highly skilled and experienced professional to lead our Direct-to-Consumer Smart Home initiative. This role requires someone who can drive the transition from professional installation services to consumer-led installations, while developing innovative solutions for smart home products.Key Responsibilities:Lead the effort to...

  • Smart Home Initiative Manager

    4 weeks ago

    Lawrence, Kansas, United States Alarm Full time

    Job DescriptionWe are seeking a highly skilled and experienced professional to lead our Direct-to-Consumer Smart Home initiative. This role requires a dynamic and flexible individual who can drive the transition from professional installation services to consumer-led installations.Key Responsibilities:Lead the Effort: Adapt and operationalize smart home...

  • Smart Home Innovation Manager

    1 month ago

    Lawrence, Kansas, United States Alarm Full time

    h3JobDescription/h3pWeareseekingahighlyskilledandexperiencedprofessionaltoleadourDirect-to-ConsumerSmartHomeinitiative.Thisrolerequiressomeonewhocandrivethetransitionfromprofessionalinstallationservicestoconsumer-ledinstallations,whiledevelopinginnovativesolutionsforsmarthomeproducts./ppTheidealcandidatewilloverseeeveryaspectofthesalesprocess,frominstallatio...

  • Home Health Aide

    2 months ago

    Lawrence, United States BAYADA Home Health Care Full time

    We are committed to You and Your PatientsWork in YOUR Neighborhood and give back to YOUR Community. BAYADA Home Health Care has an immediate need for Home Health Aides (HHAs) and Certified Nursing Assistants (CNAs) to care for our clients. As a member of our home care team, you will be valued, respected, and heard.BAYADA offers Home Health Aides (HHAs) /...

  • Home Health Aide

    2 weeks ago

    Lawrence, United States BAYADA Home Health Care Full time

    **_We are committed to You and Your Patients_** Work in **_YOUR_** Neighborhood and give back to **_YOUR_** Community. BAYADA Home Health Care has an **immediate** need for Home Health Aides (HHAs) and Certified Nursing Assistants (CNAs) to care for our clients. As a member of our home care team, you will be valued, respected, and heard. **BAYADA offers Home...

  • Home Health Aide

    4 weeks ago

    Lawrence, United States BAYADA Home Health Care Full time

    We are committed to You and Your Patients Work in YOUR Neighborhood and give back to YOUR Community. BAYADA Home Health Care has an immediate need for Home Health Aides (HHAs) and Certified Nursing Assistants (CNAs) to care for our clients. As a member of our home care team, you will be valued, respected, and heard. BAYADA offers Home Health Aides (HHAs) /...

  • Home Health Care Professional

    4 weeks ago

    Lawrence, Massachusetts, United States BAYADA Home Health Care Full time

    We are committed to providing exceptional care to our clients in the comfort of their own homes. As a Home Health Aide with BAYADA Home Health Care, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.Job Responsibilities:Assist with activities of daily living, such as bathing, dressing, and...

  • Home Health Care Professional

    4 weeks ago

    Lawrence, Massachusetts, United States BAYADA Home Health Care Full time

    We are committed to providing exceptional care to our clients in the comfort of their own homes. As a Home Health Aide with BAYADA Home Health Care, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.Our team is dedicated to delivering high-quality, patient-centered care that is tailored to meet the...

  • RN- Home Health

    2 weeks ago

    Lawrence, United States Tufts Medicine Care at Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home. Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • Caregiver - Home Health Aide

    1 week ago

    Lawrence, Massachusetts, United States BAYADA Home Health Care Full time

    Home Health Aide OpportunitiesWe are committed to delivering exceptional care to our clients and their loved ones. As a Home Health Aide (HHA) at BAYADA Home Health Care, you will play a vital role in providing compassionate and personalized care to individuals in the comfort of their own homes.Responsibilities:Assisting with activities of daily living, such...

  • Home Health Care Professional

    3 weeks ago

    Lawrence, Massachusetts, United States BAYADA Home Health Care Full time

    Find Meaningful Work as a Home Health Aide with BAYADA Home Health CareAt BAYADA Home Health Care, we are committed to providing exceptional care to our patients and their families. As a Home Health Aide, you will have the opportunity to make a meaningful difference in the lives of others while working in a supportive and collaborative environment.Benefits...

  • RN- Home Health

    3 months ago

    Lawrence, United States Tufts Medicine Care at Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home. Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • RN- Home Health

    1 month ago

    Lawrence, United States Tufts Medicine Care at Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home. Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • RN- Home Health

    3 months ago

    Lawrence, United States Tufts Medicine Care at Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home. Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • RN- Home Health

    2 months ago

    Lawrence, United States Tufts Medicine Care At Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home. Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • Home Health RN

    4 weeks ago

    Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full time

    About Tufts Medicine Care at HomeTufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. Our goal is to bring wellness back to healthcare, one person at a time.Why Work with Us?We offer...

  • Home Health RN

    4 weeks ago

    Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full time

    About Tufts Medicine Care at HomeTufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it's needed most and so that we can bring wellness...

  • Physical Therapist Assistant

    4 weeks ago

    Lawrence, Kansas, United States Amedisys Home Health - Lawrence, MA Full time

    Amedisys Home Health - Lawrence, MAPrime HealthCare Staffing, a leading national health care staffing company, is seeking an experienced Physical Therapist Assistant (PTA) for a travel contract opportunity in Lawrence, Massachusetts.In a Home Health setting, the PTA will work closely with a multidisciplinary team to manage a treatment plan, promoting...

  • Manufactured Home Community Operations Manager

    1 month ago

    Lawrence, Massachusetts, United States RHP Properties Full time

    Job DescriptionWe are seeking a skilled Community Manager to oversee the daily administration, operation, and personnel of our manufactured home communities in Lawrence, Kansas. As a Community Manager, you will be responsible for managing daily collections, pursuing delinquent rents, and performing evictions within state and landlord laws. You will also...

  • Select Home Health Registered Nurse

    1 month ago

    Lawrence, United States Select Home Health Services Full time

    Overview: Job Description   Overview Select Home Health Services is a central Indiana, clinician based, locally owned and operated skilled home health care agency providing you with skilled nursing and therapy services. We are committed to improving your health and independence all while in the comforts of your home. Our highly trained clinicians are...