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Manager - Parking

4 months ago

Wantagh, United States Live Nation Full time

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That’s why

SAFETY

for employees and guests is our first priority. We show

CARE

around every corner and look to create

ENCORE

moments of service excellence for everyone. And our commitment to

EFFICIENCY , is our way of staying

well-organized.

So join us We need these kinds of skills and talents as we

Create Once in a Lifetime Experiences for our Fans. The Role: The Parking Manager is responsible for the overall management of the Parking department and to ensure all guest, employee, artist and venue transportation needs are satisfied during event and non-event days. Job Functions: Ensures all parking areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all parking areas. Leads the traffic control for the venue, specifically at the beginning and end of an event day. Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments. Ensures that all signage is properly placed and collected during event show days. Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios. Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. Resolve parking lot disputes that occur. Interviews, selects, trains, supervises, counsels and disciplines parking staff for the efficient operation of the parking department. Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments. Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary. Investigates and resolves parking complaints. Interacts positively with guests. It is required of all Crew Members at the end of a show to participate in the “Post-Show Pick” responsibility. This involves a team effort to clear the venue of cans and plastics following each event. This “Post-Show Pick” effort ensures we are all aligned with our Zero Waste vision and a 70% diversion rate goal. Other tasks as assigned by the General Manager, AGM or Operations Manager. Qualifications: High School Diploma or equivalent At least 2 years of experience in customer service or a comparable role Previous experience working in parking Strong strategic thinking and creative problem-solving skills Excellent verbal, written and interpersonal communication skills Acute sense of judgment, tact and diplomacy Previous experience leading a team Demonstrated ability to execute programs or new initiatives Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. About Us

About Us Recognized three years in a row by Great Place to Work and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in

Ticketmaster , mix of legendary venues and restaurants in

House of Blues , production leaders in

Concerts , exceptional brand partnerships in

Media & Sponsorship , and unparalleled team of artist managers in

Artist Nation

supported by diverse professionals in all facets of

Corporate

operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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