Full Time Field Lead Plumber Skagit County Service Area: Skagit/Island/San Juan/Snohomish/Whatcom Hourly/Non-Exempt Direct Hire Position $114k-$135k Annually DOE Benefits At-a-Glance: Medical, Dental, & Vision Life Insurance 401k w/ company match PTO, Paid Sick Time, & Holiday Paid (start acquiring right away) Get Paid early with On-Demand Pay Company vehicle for your commutes Tools and training to be successful Employee Purchase Plan We are primarily a provider of residential water filtration systems who also works in the commercial water system and treatment facilities, and have been doing so for 75 years. The Customer Service Experience focus we have is helping us grow rapidly allowing us to expand quickly into neighboring counties, which is why we are looking to add a Field Lead Plumber like you to our leadership team You are someone who is experienced and certified in your profession looking for a reputable company who values your insight, innovative approach, and big-picture-thinking. You are ready to pass down your knowledge and build a team of Service Techs that embody your ethics, morale's, and love for the trade into refined professionals seeking to move forward in their careers. You thrive on teaching techs the trade, and take pride in developing them into highly sought after professionals. Purpose of this role: You will not only provide outstanding customer service using your outstanding problem solving skills and unique approach to the installation and maintenance of water filtration systems, but also through your attention to the development and support of the field technicians. You will teach efficiency in service techniques and maintenance of the specialized treatment equipment; leak testing and servicing of the equipment; techniques of teaching clients how to operate their new installations; how to find answers to clients questions when they don't know the answer; and maintaining clean work trucks and the tools and equipment used to do their jobs; and the importance of a professional appearance. Prepare you & your team every morning by reviewing the day's work orders and schedule to ensure that all customer contact information, job site directions, installation material, treatment equipment, specialty materials, equipment location details or related information are present and everyone is ready for the day. Assist in ensuring work and sales orders are completed & invoices are posted & paid prior to leaving the job sites. Work with the manager on unfinished orders &/or issues with installations in real time. Participate in and complete training activities (Company Training University, Service Star and CWS/Vendor hosted academies) Why are you perfect for this role? You can easily demonstrate your unmatched plumbing/mechanical skills in detail because of your minimum 1 year experience and take your job seriously. It's easy to see the pride you take in your work through your commitment to following through and completin