Bilingual Customer Service Representative

2 weeks ago

Addison, United States Phpagency Full time
About PHP
PHP is a national life insurance field marketing organization ("FMO") founded in 2009 by visionary entrepreneur Patrick Bet-David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base in the middle-class market. PHP provides a part-time or full-time opportunity to individuals in this market wishing to pursue careers as life insurance agents. PHP passionately serves our diverse middle-class consumer clients through a field sales force of nearly 20,000 licensed agents (Q4 2021). PHP headquarters offices are in Addison, Texas (Dallas metroplex).

Primary Responsibilities:
  • Respond to customer inquiries and concerns with accurate and satisfactory solutions.
  • Manage situations with unhappy customers by providing patient assistance and support.
  • Reach out to clients and customers to update them about the company's latest products, services, and policies.
  • Assist callers in troubleshooting, navigating the company's website, or using the products or services.
  • Review and update customer or client accounts with information about billing, shipping, warranties, and other account-related details.
  • Work together with other call center staff to enhance customer service.
  • Assist in training new employees and educating them about the company's customer management policies.
Primary Skills & Requirements:
  • Excellent communication skills, both written and verbal.
  • Superior active listening abilities.
  • Exceptional interpersonal skills and the ability to build rapport.
  • A patient and empathetic approach.
  • Strong organizational and time management skills.
  • Ability to adapt and be flexible.
  • Comfortable in fast-paced work environments.
  • Troubleshooting abilities, either basic or advanced, depending on the role and industry.
  • Proficiency in using computers.
  • Phone skills, including experience with complex or multi-line phone systems.
  • Comprehensive knowledge of the company's products and/or services.
  • Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area.
  • Bilingual, English and Spanish


About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

  • Bilingual Customer Service Representative

    3 weeks ago

    Addison, United States INSPYR Solutions Full time

    Title: Bilingual Customer Service RepresentativeLocation: Addison, TX 75001Duration: Long term contract Compensation: $19hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

  • Bilingual Customer Service Representative

    3 weeks ago

    Addison, United States INSPYR Solutions Full time

    Title: Bilingual Customer Service Representative Location: Addison, TX 75001 Duration: Long term contract Compensation: $19hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Location: Local in-office work Monday to Thursday; Remote on Fridays Work Hours: 8:30 AM 5:00 PM (with some overtime as needed) Summary: We are seeking a...

  • Bilingual Customer Service Specialist

    1 month ago

    Addison, Illinois, United States GreenState Credit Union Full time

    Job DescriptionJob Title: Bilingual Member Service RepresentativeJob Summary: GreenState Credit Union is seeking a highly skilled Bilingual Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, promoting our credit union products and services, and...

  • Bilingual Customer Service Representative

    3 weeks ago

    Addison, TX, United States INSPYR Solutions Full time

    Title: Bilingual Customer Service Representative Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Location: Addison, TX 75001 Duration: Long term contract Compensation: $19hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Location: Local in-office work...

  • Customer Service Representative

    3 weeks ago

    Addison, United States Manpower Full time

    Our client in Addison, Texas Hiring Bilingual (Spanish) Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Housing and Registration Team for all Events and assist the Incentives Team. The ideal candidate will be energetic, friendly, and possess good communication skills in both English and...

  • Customer Service Representative

    6 days ago

    Addison, United States Manpower Full time

    Our client in Addison, Texas Hiring Bilingual (Spanish) Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Housing and Registration Team for all Events and assist the Incentives Team. The ideal candidate will be energetic, friendly, and possess good communication skills in both English and...

  • Bilingual Customer Service Rep

    5 days ago

    Addison, United States Paladin Consulting Full time

    Paladin Consulting is currently hiring a Bilingual Customer Service Rep to join our team working onsite at our client's office located in Addison, TX. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family. Job Title: Bilingual Customer Service Rep Work...

  • Bilingual Customer Service Rep

    3 weeks ago

    Addison, United States Paladin Consulting Full time

    Paladin Consulting is currently hiring a Bilingual Customer Service Rep to join our team working onsite at our client's office located in Addison, TX. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family. Job Title: Bilingual Customer Service Rep Work...

  • Bilingual Contact Center Representative

    5 months ago

    Addison, United States PrideStaff Full time

    . Bilingual Customer Service Representative in Addison Are you looking for a fun work environment?Are you looking for a fast-growing company where you can truly call your professional home for years to come?Our Addison client is looking for an energetic and professional Bilingual Customer Service Representative to join their team!! We are partnering with...

  • Customer Service Representative

    6 months ago

    Addison, United States Moon Moments Ltd Full time

    Customer Service Representative Exciting Opportunity in Addison, TX- Weekly Pay As a Customer Service Representative, you will take pride in delivering exceptional customer service whilst guiding customers through a range of products/services for a variety of reputable brands. Our Client is searching for flexible go-getters who welcome the challenges of a...

  • Bilingual Licensing Coordinator

    2 months ago

    Addison, United States PrideStaff Full time

    Bilingual Licensing Coordinator in Addison Are you looking for a fun work environment? Are you looking for a fast-growing company where you can truly call your professional home for years to come? Our Addison client is looking for an energetic and professional Bilingual Customer Service Representative to join their team!! We are partnering with their...

  • Customer Service Representative I

    2 days ago

    Addison, United States Horace Mann Full time

    Horace Mann is hiring Customer Service Representatives in our Addison, Tx office. The Customer Service Representative is responsible for answering incoming customer calls while delivering distinctive customer service to our educators. This position is Monday - Friday and you must be able to work between 8 am and 6 pm central time. This position will become...

  • Bilingual Data Entry TX

    4 weeks ago

    addison, United States PrideStaff Full time

    Bilingual Licensing Coordinator in Addison Are you looking for a fun work environment? Are you looking for a fast-growing company where you can truly call your professional home for years to come? Our Addison client is looking for an energetic and professional Bilingual Customer Service Representative to join their team!! We are partnering with their...

  • Bilingual Spanish Data Entry TX

    2 weeks ago

    addison, United States PrideStaff Full time

    Bilingual Licensing Coordinator in Addison Are you looking for a fun work environment? Are you looking for a fast-growing company where you can truly call your professional home for years to come? Our Addison client is looking for an energetic and professional Bilingual Customer Service Representative to join their team!! We are partnering with their...

  • Customer Service Representative I

    2 months ago

    Addison, United States Horace Mann Full time

    Horace Mann is hiring Customer Service Representatives in our Addison, Tx office. The Customer Service Representative is responsible for answering incoming customer calls, while delivering Distinctive customer service to our educators. This position is Monday - Friday and you must be able to work between 8 am and 6 pm central time. This position will become...

  • Customer Service Representative I

    3 weeks ago

    Addison, United States Horace Mann Full time

    Horace Mann is hiring Customer Service Representatives in our Addison, Tx office. The Customer Service Representative is responsible for answering incoming customer calls, while delivering Distinctive customer service to our educators. This position is Monday - Friday and you must be able to work between 8 am and 6 pm central time. This position will become...

  • Bilingual Spanish Data Entry TX

    3 weeks ago

    Addison, United States PrideStaff Full time

    Bilingual Licensing Coordinator in Addison While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Are you looking for a fun work environment? Are you looking for a fast-growing company where you can truly call your professional home for years to come? Our...

  • Bilingual Spanish Data Entry TX

    3 weeks ago

    Addison, United States PrideStaff Full time

    Bilingual Licensing Coordinator in Addison While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Are you looking for a fun work environment? Are you looking for a fast-growing company where you can truly call your professional home for years to come? Our...

  • Customer Service Representative

    12 hours ago

    Addison, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...

  • Customer Service Representative

    1 month ago

    Addison, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...