Retail Customer Service II

2 weeks ago


Canton, United States Ingka External Full time
Job ID: 267550

Date posted: 26/11/2024
Why we will love you

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day
•Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience.
•Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
•Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
•Builds emotional connections through meaningful and empathetic interactions with customers.
•Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
•Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

Apply now

APPLY NOW

"Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role."

Duties include: customer resolution- returns/exchanges and customer fulfillment

JOB TYPE: Permanent, Part time 20-34hrs/wk.

BENEFITS ELIGIBLE: Yes

HOURS: Hourly role.

Retail environment, must have open availability Monday through Sunday 8am-11pm

The pay range for this role is $16.90- $24.10 and will be based on relevant work experience.

"At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more
•Generous paid time off, holiday and sick time
•WiselyPay - get earned wages up to two days early
•Paid parental leave (up to 16 weeks)
•KinderCare tuition discount
•Retirement and bonus plans
•Co-worker discount, meal deal, and referral bonus
•Pet insurance program
•Education assistance and learning programs
•Safety shoe reimbursement
•24/7 telehealth visits
•Dental and vision plans
•Medical and Rx plans (must work min. 20 hrs/wk)
•A fun and inclusive work environment "

APPLY NOW

"Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role."

QUALIFICATIONS
•1 year sales or customer service experience preferred
•High School Diploma or equivalent

  • Canton, Ohio, United States Goodwill Industries of Gr. Cleveland & East Central Ohio Full time

    We are seeking a talented and motivated Retail Associate to join our team at Goodwill Industries of Greater Cleveland & East Central Ohio. This is an excellent opportunity for individuals who enjoy working in a fast-paced retail environment and are passionate about making a positive impact in their community.About the RoleThis role involves providing...


  • Canton, Ohio, United States Love's Travel Stops & Country Stores Full time

    Customer Service Cashier OpportunityWe are seeking a friendly and reliable Retail Store Associate to join our team as a Customer Service Cashier at our Canton, MS location. As a valued member of our team, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our retail store.


  • Canton, Ohio, United States Love's Travel Stops & Country Stores Full time

    We are passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. Our team members are the heart of our success, and we look for those same values in our people.About UsLove's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we have provided...


  • canton, United States SAS Retail Services Full time

    Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Traveling Reset Merchandiser, you’ll be making a difference by ensuring the...

  • Customer Sales

    2 months ago


    North Canton, United States SiteOne Services Full time

    SiteOne - 7868 Whipple Ave NW [Retail Associate / Team Member] As a Customer Sales & Service Rep at SiteOne, you'll: Assist customers with their questions and needs, either in person, via the phone or through online ordering; Pull and prepare inventory orders for customer pick up or delivery; Proactively identify and capitalize on opportunities to grow sales...


  • Canton, United States Walgreens Full time

    Walgreens seeks a Retail Sales Representative to deliver a distinctive customer experience. Estimated salary for this role in the United States is around $15-$18 per hour, depending on location and experience.About WalgreensAs a leading pharmacy retailer, Walgreens offers a wide range of products and services to customers across the country. Our team members...


  • Canton, Oklahoma, United States Family Dollar Full time

    As a valued member of our team at Family Dollar, you will have the opportunity to work in a fast-paced retail environment. This role is an excellent chance for individuals who are passionate about delivering exceptional customer experiences and providing top-notch service.About the RoleThis position requires a friendly and approachable individual who can...


  • Canton, United States Automation Personnel Services Inc Full time

    Automation Personnel Services is looking for a Customer Service Representative for a company based in Canton, GA that produces industrial motor control products. In this role, you will primarily be responsible for performing an array of duties such a Customer Service, Customer Service Representative, Representative, Staffing, Retail, Automation


  • Canton, United States ResourceMFG Full time

    summary Customer Service Specialist In search of an A+ customer service provider to assist customers with products at a local lumberyard. We need someone that is friendly and eager to help. There will be some lifting up to 50 lbs involved because you will be in charge of the customer's overall experience from start to finish. 1st shift 730-530p M-F,...


  • Canton, United States McDonald's Restaurants Full time

    Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Position is customer focused so people skills are a must. All shifts availab Customer Service, Cashier, Counter, Retail, Restaurant


  • Canton, United States Love's Travel Stops & Country Stores Full time

    Req ID:  434158 Address: 1545 Peace St. Canton, MS, 39046 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s! At Love’s, our cashiers work in a fast-paced environment and maintain clean places while having...


  • Canton, Ohio, United States 7-Eleven Full time

    We are seeking a motivated and experienced Retail Assistant Manager to join our team at 7-Eleven. This is an exciting opportunity to take on a leadership role and contribute to the success of our store.About UsAs part of the 7-Eleven family of stores, we pride ourselves on providing excellent customer service and creating a welcoming environment for our...

  • Customer Service

    5 months ago


    Canton, United States MaryAnn Donuts Full time

    Job Title: Retail Associate PTO Earned Department/Group: Brickden Group dba Mary Ann Donuts Location: Full and Part Time Travel Required: Not Required Level/Salary Range: Hourly + Merit Raises Position Type: Customer Service Contact: Will Train Applicant(s): On the job training provided Flexible Schedule External posting URL: Internal posting URL:...


  • Canton, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we offer:Competitive...


  • Canton, United States Johnson Controls Full time

    Fire Service Technician II at Johnson Controls summary: The Fire Service Technician II is responsible for diagnosing and repairing electronic fire alarm systems and related building system products at customer sites. The role includes effective communication with customers, following troubleshooting procedures, and on-call service duties. Candidates...


  • Canton, United States Johnson Controls Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we offer:Competitive...


  • Canton, Michigan, United States Petco Full time

    About PetcoPetco is a leading retailer of pet food, supplies, and services. As a sales associate at Petco, you will have the opportunity to work with a dynamic team to provide excellent customer service and promote our products.


  • Canton, Michigan, United States The Kroger Company Full time

    The Kroger Company is seeking a motivated and detail-oriented individual to fill the role of Customer Service Associate. As a valued member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Job SummaryWe are looking for an individual who is passionate about delivering...


  • Canton, United States Old Navy Full time

    About Old Navy:Old Navy is a popular clothing and accessories retailer offering trendy, affordable fashion for the whole family. As a leader in the fast-fashion industry, we are committed to providing our customers with an exceptional shopping experience.Job Summary:We are seeking a Seasonal Retail Sales and Customer Experience Specialist to join our team....


  • Canton, United States Amazon.com Inc Full time

    At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improvi Customer Service, Station, Delivery, Associate, Customer Experience, Service, Retail