Guest Services Associate

6 months ago


Statesboro, United States ZMC Hotels Full time
Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.

Responsibilities:
  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
  • Address all guest concerns and ensure follow up is complete
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Benefits/Perks:
  • Medical, Dental, and Vision options for full-time employees
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
  • Regular opportunities for bonuses
  • $250 referral bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday
  • Opportunities for upward mobility and growth within the company


Compensation: $9.00 per hour

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

  • Statesboro, United States ZMC Hotels Full time

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality...


  • Statesboro, United States Jim 'N Nick's BBQ Full time

    Jim 'N Nick's BBQ - 24106 Highway 80 East [Restaurant Associate / Greeter / Team Member] As a Guest Service Professional at Jim 'N Nick's BBQ, you'll: Welcome guests warmly and provide personalized service to enhance their dining experience; Address guest inquiries and resolve issues promptly and professionally; Assist with reservations and manage seating...


  • Statesboro, United States Jim 'N Nick's Full time

    EARN $14-$19 AN HOUR!!Your previous experience as a Server, Host, Busser, or Server Assistant is needed here at Jim 'N Nick's Bar-B-Q! Do you love giving great customer service, serving your community and working with a team that feels like family? If so, a Front of the House position with Jim 'N Nick's is for YOU! No freezers, no microwaves - just great...


  • Statesboro, United States Panda Restaurant Group Part time $16 - $19

    Join us as a Service and Kitchen Team AssociateWe’re looking for friendly team players to provide great customer service and cook food for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll...


  • Statesboro, United States GameStop Full time

    GameStop - 40 Statesboro Mall Ste A9-a10 Statesboro [Retail Sales / Store Associate / Team Member] As a Sales Associate at GameStop you'll: Provide best-in-class customer service by promptly greeting guests, assisting with their video gaming needs, recommending additional items and expressing gratitude to every guest for choosing GameStop; Fully support the...


  • Statesboro, United States Spirit Halloween Full time

    Spirit Halloween - 325 Northside Drive East [Sales Associate / Team Member] As a Sales Associate at Spirit Halloween, you'll: Acknowledge all guests through a greeting, smile or eye contact regardless of the task at hand; Demonstrate knowledge of store products and use this knowledge to build sales; Practice suggestive selling; Assist in merchandising the...


  • Statesboro, Georgia, United States Spirit Halloween Full time

    Spirit Halloween Job DescriptionAs a Sales Associate at Spirit Halloween, you will be responsible for providing exceptional customer service and creating a welcoming store environment. Key responsibilities include:Key Responsibilities:Acknowledge all guests through a greeting, smile, or eye contact.Demonstrate knowledge of store products and use this...


  • Statesboro, Georgia, United States Buffalo Wild Wings Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Cleaning and Sanitation Technician to join our team at Buffalo Wild Wings. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our sports bar and kitchen areas. Your attention to detail and commitment to excellence will ensure...


  • Statesboro, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...


  • Statesboro, United States Ulta Beauty Full time

    Ulta Beauty - 379 Henry Blvd [Sales Associate / Team Member] As a Beauty Advisor at Ulta Beauty, you'll: Make eye contact, smile, and promptly acknowledge and greet each guest entering the store; Determine each guest need and answer questions concerning products and services; Partner with management to ensure the guest needs are met; Recommend additional and...


  • Statesboro, Georgia, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...


  • Statesboro, Georgia, United States Family Dollar Full time

    At Family Dollar, we're looking for a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers. Your duties will include greeting customers, assisting them with merchandise selection, and completing cash register transactions. You will also be expected to...


  • Statesboro, Georgia, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Main Responsibilities:Providing assistance to customers with their queries and concernsGreeting customers...


  • Statesboro, United States Springhill Suites Statesboro University Area Full time

    Job Summary: The Floor Inspector's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible. This will be a...


  • Statesboro, United States ZMC Hotels Full time

    Job Summary: The Floor Inspector's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible. This will be a...


  • Statesboro, United States ZMC Hotels Full time

    Job Summary: The Floor Inspector's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible. This will be a...

  • Night Auditor

    6 months ago


    Statesboro, United States ZMC Hotels Full time

    Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger...


  • Statesboro, Georgia, United States GameStop Full time

    Job Summary: As a Sales Associate at GameStop, you will provide exceptional customer service by greeting guests, assisting with their video gaming needs, and recommending additional items. You will also support the overall shopping environment, including visual and operational aspects, and contribute to store sales initiatives throughout the holiday...

  • Sales Associate

    2 weeks ago


    Statesboro, United States Rack Room Shoes Full time

    Rack Room Shoes - Statesboro Crossing [Sales Associate / Team Member] As a Sales Associate at Rack Room Shoes, you'll: Create an excellent shopping experience for the customers through awareness and company service standards; Maintain awareness of all current sales promotions; Maintain merchandise presentation; Develop and maintain necessary product...


  • Statesboro, United States Chilis Full time

    Chilis - 435 Commerce Drive [Restaurant Associate / Greeter / Team Member] As a Host at Chili's, you'll: Give a warm welcome to every Guest; Manage the wait list; Communicate Guest concerns to the Manager; Answer telephone and direct calls; Help fellow Team Members when appropriate...Hiring Immediately >>