PT Customer Service Leader

4 days ago

Utica, United States Hannaford Supermarkets Full time
Address: USA-NY-Utica-1122 Mohawk Street
Store Code: Store 08372 Front End (5151752)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.35 - $24.75 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 407754_external_USA-NY-Utica

  • PT Deli Service Leader

    3 days ago

    Utica, United States Hannaford Supermarkets Full time

    Address: USA-NY-Utica-1122 Mohawk Street Store Code: Store 08372 Deli (5151117) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods,...

  • PT Deli Service Leader

    2 days ago

    Utica, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 408122_external_USA-NY-Utica Address: USA-NY-Utica-1122 Mohawk Street Store Code: Store 08372 Deli (5151117) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks...

  • Customer Service Representative

    1 week ago

    Utica, New York, United States Remet Corporation Full time

    At Remet Corporation, we are seeking a highly skilled and detail-oriented Customer Service Representative to join our team.About the RoleWe are looking for an individual who can provide exceptional customer service, manage orders, and maintain accurate records. This role requires strong communication skills, both written and verbal, as well as the ability to...

  • Customer Service Representative

    1 month ago

    Utica, United States U-Haul Full time

    Compensation Range: $14.20 to $15.62 Hourly Location: 430 Lomond Pl, Utica, New York 13502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Physical Therapist

    1 week ago

    Utica, United States Avera Sister James Care Center Full time

    Physical Therapist (PT) - Full-time at Avera Sister James Care Center summary: Avera is seeking a full-time Physical Therapist (PT) who will be responsible for organizing and conducting prescribed physical therapy programs to help patients restore function and prevent disability. This role emphasizes teamwork, compassion, and career growth opportunities...

  • Physical Therapist

    2 weeks ago

    Utica, United States Avera Sister James Care Center Full time

    Join the team at Avera! Award Winning Health Care:  Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME. Culture:  Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward...

  • Physical Therapist

    2 weeks ago

    Utica, United States Avera Sister James Care Center Full time

    Join the team at Avera! Award Winning Health Care:  Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME. Culture:  Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward...

  • Physical Therapist

    1 week ago

    Utica, United States Avera Sister James Care Center Full time

    Join the team at Avera! Award Winning Health Care:  Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.Culture:  Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and...

  • Physical Therapist

    1 week ago

    Utica, United States Avera Sister James Care Center Full time

    Physical Therapist (PT) - Full-time at Avera Sister James Care Center summary: Avera is seeking a full-time Physical Therapist (PT) who will be responsible for organizing and conducting prescribed physical therapy programs to help patients restore function and prevent disability. This role emphasizes teamwork, compassion, and career growth opportunities...

  • Customer Service Representative

    1 month ago

    Utica, Michigan, United States Staffworks CNY Full time

    Job SummaryAs a Customer Service Representative at Staffworks CNY, you will be responsible for providing exceptional service to our members. Your primary duties will include greeting and welcoming members, handling requests from customers, and assisting members with balancing their accounts. You will also be responsible for researching deposit, withdrawal,...

  • Customer Service Representative

    3 weeks ago

    Utica, Michigan, United States Dave & Busters Full time

    At Dave & Busters, we are looking for a skilled Customer Service Representative who will be responsible for the repair and maintenance of our game systems and technical equipment.Key responsibilities include:Repair and maintenance of game systems, simulators, and technical equipmentDeliver an unparalleled guest experience through excellent service and...

  • Full Time Customer Service Team Lead

    5 months ago

    Utica, United States Cabela's Full time

    Pay Range: $19.00 - $24.50 **_POSITION SUMMARY:_** Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. **_ESSENTIAL...

  • Retail Customer Service Associate

    2 weeks ago

    Utica, United States FedEx Full time

    FedEx - JobID: PDX_FEC_C1396D0A-98E3-4E32-815C-E05A532C2B1E_240413 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Customer Service Retail Specialist

    2 weeks ago

    Utica, Michigan, United States O'Reilly Auto Parts Full time

    As a Customer Service Retail Specialist at O'Reilly Auto Parts, you will be part of a dynamic team that supports the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This role involves assuming shift management responsibilities in the absence of Assistant or Store Manager.The ideal...

  • Sales Associate

    1 week ago

    Utica, New York, United States Pollo Partners dba Lee's Famous Recipe Chicken Full time

    Job Title:CashierAbout the Role:At Pollo Partners dba Lee's Famous Recipe Chicken, we're looking for a skilled Sales Associate to join our team. This is an exciting opportunity to work in a fast-paced environment and provide exceptional customer service.Responsibilities:Deliver outstanding customer service, ensuring every guest leaves satisfied.Process...

  • Customer Service Fuel Center Associate

    1 week ago

    Utica, Michigan, United States Kroger Full time

    Job SummaryWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Fuel Center Associate. In this role, you will be responsible for providing exceptional service to customers, managing cash transactions, and maintaining the cleanliness of our fuel center.

  • Customer Service Representative

    1 week ago

    Utica, New York, United States Cliff's Local Market Full time

    Company OverviewCliff's Local Market is a family-owned business with a rich history in the Central New York community, serving customers for nearly 40 years. With a strong foundation as the Clifford Fuel Company, founded in 1961, Cliff's Local Market has grown and expanded to offer premium fuel brands and everyday convenience items.

  • Avera Sister James Care Center | Physical Therapist

    2 weeks ago

    utica, United States Avera Sister James Care Center Full time

    Join the team at Avera! Award Winning Health Care:  Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME. Culture:  Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward...

  • Avera Sister James Care Center | Physical Therapist

    2 weeks ago

    utica, United States Avera Sister James Care Center Full time

    Physical Therapist (PT) - Full-time at Avera Sister James Care Center summary: Avera is seeking a full-time Physical Therapist (PT) who will be responsible for organizing and conducting prescribed physical therapy programs to help patients restore function and prevent disability. This role emphasizes teamwork, compassion, and career growth opportunities...

  • Physical Therapist

    1 month ago

    utica, United States Avera Sister James Care Center Full time

    Join the team at Avera! Award Winning Health Care:Avera has been named among the nation's 15 Top Health Systems, Forbes list of America's Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME. Culture:Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our...