Veterinary Receptionist

2 weeks ago

Cedar Rapids, United States Western Veterinary Partners Full time

Animal Care Hospital is seeking a Client Service Representative to join our Reception team Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a part-time position, with a 5/8, schedule and availability needed Monday-Friday.

Full-time benefits and compensation:

  • Compensation: $14-$16/hour, based on experience and skillset
  • Health package: Medical, dental, and vision insurance
  • Life insurance and disability
  • Employee Assistance Program
  • 401k options
  • 6 Paid Holidays
  • Uniform Allowance
Required qualifications and skillset:
  • 1-3 years of client service experience
  • Previous veterinary experience is a plus
  • Proficiency in the following skills:
    • Team player
    • Self-starter
    • Organizational skills


Animal Care Hospital in Cedar Rapids, IA, is a trusted beacon of compassionate veterinary care in the heart of the city. Our dedicated team of veterinarians and staff are committed to providing personalized attention and top-notch medical services to every beloved pet that walks through our doors. With a focus on preventive care, advanced treatments, and client education, we ensure that pets receive the highest standard of care tailored to their specific needs. At Animal Care Hospital, we prioritize building lasting relationships with both pets and their owners, creating a welcoming and supportive environment where every furry friend feels like family.

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