Current jobs related to Client Support Specialist - Sun City - Verra Mobility


  • Michigan City, Indiana, United States Alick's Home Medical Equipment Full time

    Client Support SpecialistOverview of ResponsibilitiesThe Client Support Specialist serves as a vital point of contact for customers, providing assistance and guidance regarding home medical equipment and services.This role involves:Engaging with customers through various communication channels, ensuring a welcoming and informative experience.Possessing a...


  • Missouri City, Texas, United States Frontline Source Group Full time

    Overview:Our client, a prominent player in the eCommerce sector, is seeking to hire 2 Client Support Specialists on a contract-to-hire basis.Company Overview:Dynamic eCommerce organizationExpanding workforceNewly established officeRole of Client Support Specialist:The Client Support Specialist will manage customer inquiries in accordance with company...


  • Missouri City, United States Santhoff Plumbing Company Full time

    Client Support Specialist Position at Santhoff PlumbingSanthoff Plumbing, a family-operated business founded in 1974, is on the lookout for a motivated and detail-oriented Client Support Specialist to enhance our operations. We emphasize quality, work-life balance, and client satisfaction. We appreciate individuals who are ready to embrace challenges, excel...


  • Michigan City, Indiana, United States Alick's Home Medical Equipment Full time

    Client Support SpecialistOverview of ResponsibilitiesThe Client Support Specialist serves as a vital point of contact for customers, providing assistance and guidance regarding home medical equipment and services.This role requires a comprehensive understanding of various medical products and the ability to effectively communicate their benefits to...


  • Oklahoma City, Oklahoma, United States Complete Staffing Solutions Full time

    A prominent logistics firm is in search of motivated customer service representatives eager to develop their skills, demonstrate reliability, and advance their careers.Position: Client Support SpecialistLocation: Remote/Hybrid options available after initial training.We offer exceptional pathways for internal advancement, comprehensive training, and...


  • Kansas City, Missouri, United States Family Dollar Full time

    Join Our Team as a Client Support SpecialistAt Family Dollar, we are looking for a dedicated Client Support Specialist who will play a crucial role in enhancing our customer experience. In this position, you will:Deliver Outstanding Customer Service: Ensure that every customer receives top-notch assistance and support.Engage with Customers: Welcome customers...


  • Jersey City, New Jersey, United States Angela Scribe Full time

    Job OverviewPosition: Client Support SpecialistDepartment: Customer CareReports to: Customer Care ManagerType: Full-TimeWe are looking for a dedicated and detail-oriented Client Support Specialist to become a part of our dynamic team at Angela Scribe. The successful candidate will play a crucial role in delivering outstanding customer support, addressing...


  • Missouri City, United States Willbanks, Inc Full time

    We Are Hiring: Client Support Specialist at Willbanks, Inc.Are you passionate about resolving issues and delivering exceptional service to customers? We have a thrilling opportunity for a Client Support Specialist at Willbanks, Inc. If you possess outstanding communication abilities, a keen eye for detail, and enjoy strategic problem-solving, this position...


  • Kansas City, Missouri, United States Labconco Full time

    Client Support SpecialistLabconco is a prominent organization committed to delivering exceptional laboratory apparatus. With an emphasis on excellence, clientele, and personnel, we take pride in providing superior products and services within the sector.Position Overview:The Client Support Specialist plays a crucial role in ensuring customer satisfaction and...


  • Kansas City, Missouri, United States Fellowship of Christian Athletes Full time

    Client Support Specialist Job OverviewThe Client Support Specialist plays a vital role within the Fellowship of Christian Athletes (FCA) organization, acting as the primary liaison for public interactions and delivering essential assistance to team members. This position necessitates a comprehensive understanding of FCA's objectives and operational...


  • Kansas City, Missouri, United States JARBO Full time

    Customer Care Specialist - Client SupportWe are seeking committed customer care specialists to become part of our expanding organization. We appreciate individuals who take pride in their contributions and genuinely care about the clients they assist. If you have a passion for helping others and are in search of a fulfilling career in customer support, we...


  • Oklahoma City, Oklahoma, United States CSL Full time

    Job Title: Client Support SpecialistJoin our dedicated team at CSL as we seek a meticulous individual to take on the role of Client Support Specialist. Below are the key responsibilities and qualifications associated with this position:Key Responsibilities:Prepare and operate necessary equipment for client interactionsMonitor client activities and respond to...


  • Oklahoma City, Oklahoma, United States CSL Full time

    Job Title: Client Support SpecialistJoin our dedicated team at CSL as we seek a meticulous individual to take on the role of Client Support Specialist. Below are the key responsibilities and qualifications for this position:Key Responsibilities:Prepare and operate the equipment necessary for client interactionsMonitor client engagement and respond to...


  • Oklahoma City, Oklahoma, United States Ctcautogroup Full time

    A Client Support Specialist serves as a crucial link, delivering product and service insights while effectively addressing any challenges our clients may encounter with precision and promptness. The most effective specialists are understanding, compassionate, and highly communicative with clients. They advocate for clients' needs when required and collect...


  • Oklahoma City, Oklahoma, United States Furniture Care Protection Full time

    Job OverviewWe are looking for a Client Support Specialist to enhance our customer experience. This role involves assisting clients by delivering product and service details while addressing technical challenges.Key Responsibilities:Manage customer inquiries and concerns through both incoming and outgoing communications.Offer detailed information regarding...


  • Lake City, Florida, United States Florida One Insurance Full time

    Job OverviewAre you eager to leverage your bilingual abilities in a role that emphasizes outstanding client support? Florida One Insurance is seeking a Full-Time Multilingual Client Support Specialist to thrive in a vibrant and fast-paced work setting. This position offers a competitive annual salary between $46,133 and $65,405, recognizing your dedication...


  • Panama City Beach, Florida, United States Domino's Pizza LLC Full time

    Become a vital part of our organization as a Client Support SpecialistEngage with clients with energy and a friendly demeanorManage incoming calls and customer inquiriesDeliver exceptional client serviceSwiftly and accurately address client concernsIf you possess a strong desire to assist others and thrive in a dynamic setting, we would love to connect with...


  • Jersey City, New Jersey, United States Ascension Management Full time

    Join Our Dynamic TeamWe are thrilled to share that Ascension Management is seeking motivated individuals for the role of Junior Client Support Specialists.Key Attributes We Seek in a Junior Client Support Specialist:Strong communication abilities and a commitment to customer satisfactionAbility to adapt in fast-paced environmentsSelf-sufficient with a knack...


  • Oklahoma City, Oklahoma, United States Sunbeam Family Services, Inc. Full time

    Job OverviewLocationOklahoma City, OKEmployment TypeFull-Time or Part-TimeEducational RequirementsBachelor's DegreePosition SummaryThe Client Support Specialist plays a crucial role in delivering comprehensive assistance to clients through a diverse range of services. These services may encompass case management, support groups, educational workshops, and...


  • Oklahoma City, Oklahoma, United States RemX Full time

    Job OverviewRemX is looking for a dedicated Customer Service Specialist to enhance our client support operations. This role is essential in ensuring customer satisfaction and efficient order management.Key Responsibilities:Manage a significant volume of customer inquiries through various communication channels.Process customer orders for products and...

Client Support Specialist

4 months ago


Sun City, United States Verra Mobility Full time
Who We Are

Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities.

How We Work

As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.

Overview

The Client Support Specialist (CSS) will act as the primary day-to-day contact to the public for Auto Tag of America while also providing the same level of service to Verra Mobility's end-user clients via web applications. Serve as the main communication link between, Operations Center, Account Management, and other Business Units that support the client throughout the life of the contract; and provide informed analysis and advocacy of program health and client satisfaction for the programs applications that will be used. The CSS works along with the clients with complexed issues.

Responsibilities
  • Greet & assist customers/clients in person, online, and over the phone.
  • Serves as first point of contact for all incoming mail, Fed-ex/UPS/USPS drops etc.,
  • Receives, collects, sorts by SLA's
  • Responsible for all Shipping
  • Orders, receives, and stocks mailing supplies and office supplies
  • Sorts, bundle, and prepare bulk workorders
  • Recommend and develop standard business reports and/or dashboards that present critical client information.
  • Stay up to date through continuing education and involvement with developing products and processes so that reporting and analytics remain timely and proactive.
Client Relationships
  • Build effective client relationships and proactively engage the client to maintain alignment on critical client goals and needs.
  • Communicates well verbally & written.
  • Proactively identify potential client issues and engage internal stakeholders, departments, and/or business leaders to address and resolve issues.
  • Escalate client issues and concerns in a timely manner to appropriate departments and/or decision makers.
  • Provide guidance and/or facilitate training as needed for new staff, new products, and/or new processes.
Operations
  • Understand internal business practices, client requirements, and how the two balance in order to make informed recommendations to appropriate stakeholders and decision makers.
  • Collaborate and partner with internal departments and business units to facilitate the understanding of client requirements and to maximize client success.
  • Respond to client requests in a timely manner and strategically orchestrate the fulfillment of such requests by coordinating with appropriate departments (i.e., data requests, document adjustments, etc.).
  • Maintain continued involvement in the day-to-day operations required for client programs as a knowledge resource and informed advisor, providing strategic orchestration for the necessary administrative tasks.
HP1

Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
  • Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
  • Do What's Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
  • Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
  • Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.


With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.