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Manager, Community Affairs

4 months ago

Dallas, United States McDonald's Full time
Company Description

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:
  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe
We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

McDonald's North America Impact Team is seeking a manager, Community Affairs, supporting the company's Dallas and Nashville field offices. The role will report to the Director, Government Relations.

The Manager will serve as the community affairs representative for McDonald's in a territory that includes some or all of the following states: Alabama, Arkansas, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Oklahoma, Texas, Tennessee

This role is remote however candidates must live within one of the territories listed above.

Responsibilities
  • Lead community engagement efforts that advance McDonald's objectives in assigned region
  • Identify and drive partnerships that positively impact our communities and enhance brand reputation
  • Represent McDonald's and foster meaningful relationships with key community leaders, civic and charitable organizations, and influencers
  • Collaborate closely with respective state and local GR Director and outside lobbyists to synthesize regional advocacy and community engagement strategies
  • Engage with McDonald's Owner/Operators on strategies to create positive community impact in the communities in which we serve
  • Monitor and evaluate the effectiveness of community engagement activities, regularly gathering feedback and insights from key internal and external stakeholders for continuous improvement
  • In cross-functional partnership with the Global Impact and North American Impact teams, develop strategies to positively impact brand reputation and policy matters that impact the McDonald's system and intersect with the company's Diversity, Equity & Inclusion and Community priorities
Qualifications
  • Bachelor of Arts/Bachelor of Science degree
  • 5+ years of experience in Chicago local government, non-profit, or community engagement
  • Proven track record building and driving successful community outreach, public relations, or community development initiatives
  • Strong project management, event planning and stakeholder engagement skills
  • Superior verbal and written communication skills
  • Ability to build and maintain positive relationships with diverse groups of stakeholders, with empathy and cultural competency
  • Capacity to develop and execute strategic plans to address community needs and achieve business objectives
  • History of developing creative solutions to effectively address community challenges
  • Superior organizational skills and ability to manage multiple projects, deadlines and stakeholders simultaneously
  • Deep interest in the social, economic, and political dynamics of communities


Additional Information

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.