Chief Operations Officer

1 week ago


Nashville, United States Ernst and Young Full time

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The exceptional EY experience. It's yours to build. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. Position Overview This role sits within the rapidly growing Products and Platforms practice at EY. We are a product-led team building innovative products and solutions, working on global teams and sharing our learnings across teams and sectors. We respect differing opinions and empower each other to take a product mindset in everything we do, and we are confident making and communicating decisions that will drive scalable business and generate sustainable revenue streams. The Opportunity We are seeking a dynamic and experienced Chief Operations Officer with a unique blend of skills, combining hands-on tactical experience with a strategic vision to drive growth and efficiency. The COO will work closely with our EY Nexus and Products and Platforms team to build out and scale our current operations. This role is critical to measuring and reporting on the health of the total business and working closely within the Strategy and Operations and Commercialization teams to achieve overall sales, total engagement revenue and product revenue goals for the fiscal year. Your Key Responsibilities As a Senior Manager, you will be responsible for the effective management and delivery of complex processes, solutions, and projects. You will: Lead engagement delivery and be accountable for program/project management. Manage client relationships and engage with clients daily to lead planning, execution, and closure of client engagements. Identify sales and new opportunities and manage engagement economics for the whole engagement. Skills and Attributes for Success To thrive in this role, you will need specialized knowledge of project and program delivery methods, including Agile and waterfall. You should also demonstrate: Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Develops solutions to complex problems and recommends changes to policies that affect the immediate work area. Provides direction and feedback to engagement team members to complete tasks. Own the overall governance, sales, TER and pipeline reporting, financial management, investment and revenue planning. Ability to work closely with internal leadership and stakeholders. Ensure all operations and associated deliverables are aligned with quality and risk management standards. To Qualify for the Role, You Must Have A Bachelors degree required; a master's degree is preferred. Typically, no less than 5 - 7 years of relevant experience. Proficiency in managing application security to safeguard our technology infrastructure. Strong orientation towards customer satisfaction. Expertise in overseeing customer support operations. Skilled in managing data delivery and management processes. What We Offer We offer a comprehensive compensation and benefits package where youll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $117,100 to $267,400. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client-serving roles to work together in person 40-60% of the time over the course of an engagement, project, or year. EY accepts applications for this position on an ongoing basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. J-18808-Ljbffr



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