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Area Supervisor

4 months ago

Portland, United States MRO Full time
ROLE: The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.

Position is eligible for a $2,000 sign on bonus paid out over the first 90 days of employment.

Position requires 3 days per week onsite and 2 days working remotely.

TASKS AND RESPONSIBILITIES:

  1. Manages workflow among on-site employees to ensure maximum productivity and quality standards are met. Adjust work assignments as needed to cover peak periods, leave, and vacancies. Prioritizes work to ensure completion of ROI function.
  2. Adjusts work assignments as needed to cover peak periods, leave, and vacancies at the staffed hospital sites.
  3. Provides coverage in the event of backlogs, illness, vacation, or leave of absence of medical record staff.
  4. Performs Quality Assurance monitoring of work performance for the ROI Specialists.
  5. Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
  6. Monitors performance and provides performance feedback and evaluations for ROI Specialists. Monitors and approves paid time off and schedules for all staff.
  7. Promotes a positive self-image of MRO with an emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs positively and efficiently.
  8. Provides support to the Area Manager, as needed.


SKILLS|EXPERIENCE:

  • High School Diploma/GED required.
  • Bachelor's and/or Associate's Degree in Health Information Management, Business Administration or health-related field or equivalent experience is preferred.
  • 1 year of supervisory/management experience in an acute care setting.
  • Knowledge of HIPAA privacy information standards is required.
  • Demonstrates excellence in written communication and interpersonal skills.
  • Proficiency in Microsoft Office Applications is required.
Physical Requirements:
  • Position requires standing, sitting, and lifting to 20 pounds.
  • The position is performed in office and hospital settings.
  • Valid Driver's license and ability to travel to client sites.


*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.