Registration Associate

1 month ago

Atlanta, United States Children's Healthcare of Atlanta Full time

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift
Weekends

Work Day(s)
Friday, Saturday, Sunday

Shift Start Time
7:00 AM

Shift End Time

7:00 PM

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts. Collaborates with Appeals department to overturn claims denial. Provides other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning, and point-of-service collections.

Experience

  • One year of experience in registration preferred or an assigned clinical discipline or completion of an externship program approved by Children's
Preferred Qualifications
  • College degree
  • Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA)
  • Knowledge and utilization of patient registration systems, insurance verification systems, and/or Medicaid portals
Education
  • High school diploma or equivalent
Certification Summary
  • No professional certifications required
Knowledge, Skills, and Abilities
  • Knowledge of medical terminology
  • Must be able to type 45 words per minute
  • Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating
  • Excellent verbal/written communication skills
  • Excellent customer service skills
  • Proven ability to multitask and must be willing to work a flexible schedule, including nights, weekends, and major and minor holidays
  • Ability to travel around Metro Atlanta as needed to support multiple locations or different departments
Job Responsibilities
  • Interviews patients and families to obtain complete and accurate demographic and financial information and ensures all necessary questionnaires and forms are completed according to pre-determined requirements by government or regulatory agencies.
  • Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation in a fast, efficient way to minimize patient wait times.
  • Confirms insurance coverage and obtains authorizations if applicable.
  • Explains regulatory financial requirements to patient or responsible party and collects/posts deposits or deductible amounts as required (for outside clinics, could include ensuring that referring physicians have obtained prior insurance authorization as needed and rescheduling appointments if necessary).
  • Assists Appeals department to provide all related information to overturn claims denial if applicable.
  • May observe and interact with patients upon check-in and notify clinical staff for immediate intervention if indicated.
  • Serves as liaison between patient and department staff by informing patients and families of procedures and delays, answering questions, offering assistance, relaying messages, and other services that patients and families may require.
  • Initiates and executes daily medical record maintenance while maintaining patient confidentiality, including creation of patient charts, filing encounter-specific paperwork, and maintaining correspondence via mailing/faxing with patient's primary care provider and/or specialists as necessary.
  • Provides release of medical information as required.
  • May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail.
  • Schedules patient appointments when needed, including referral from faxes, phones, or other instructions and contacts physician offices to resolve discrepancies.
  • Coordinates all aspects of scheduling including procedures, provider visits, and use of resources.
  • Attends and participates in department meetings according to department standards and may serve on committees representing the department which could include multi-disciplinary quality and service improvement teams.
  • Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development.
  • Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status.


Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

2220 North Druid Hills Road

Job Family

Patient Access

  • Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Evening Work Day(s) Monday, Thursday, Tuesday, Wednesday Shift Start Time 5:00 PM Shift End Time 3:30 AM Worker Sub-Type Regular Children's is one of the...

  • Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 9:00 AM Shift End Time 7:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's...

  • Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday, Thursday, Tuesday, Wednesday Shift Start Time 1:00 PM Shift End Time 6:00 PM Worker Sub-Type Regular Children's is one of the nation's...

  • Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Shift Start Time Shift End Time Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every...

  • Registration Associate

    7 days ago

    North Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Friday, Saturday, Thursday Shift Start Time 7:00 AM Shift End Time 7:00 PM Worker Sub-Type Regular Children's is one of the nation's leading...

  • Registration Associate

    3 months ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts. Collaborates with Appeals department to overtu Registration, Associate, Weekend, Healthcare, Patient Access, Business Operations, Retail

  • Lead Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Friday, Monday, Thursday, Tuesday, Wednesday Shift Start Time 9:00 AM Shift End Time 6:00 PM Worker Sub-Type Regular Children's is one of the...

  • Lead Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday, Thursday, Tuesday, Wednesday Shift Start Time 7:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular Children's is one of the nation's...

  • Lead Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday, Thursday, Tuesday, Wednesday Shift Start Time 1:00 PM Shift End Time 11:30 PM Worker Sub-Type Regular Children's is one of the nation's...

  • Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Weekends Work Day(s) Shift Start Time Shift End Time Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role,...

  • Registration Associate

    3 months ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Work Day(s) Friday, Saturday, Sunday Shift Start Time Variable Shift End Time Variable Worker Sub-Type PRN Children's is one of the nation's leading children's hospitals....

  • Registration Associate

    1 month ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 4:30 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No...

  • Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Weekends Work Day(s) Monday, Thursday, Tuesday, Wednesday Shift Start Time 7:00 AM Shift End Time 3:00 PM Worker Sub-Type Regular Children's is one of the...

  • Registration Associate

    2 weeks ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Weekends Work Day(s) Monday, Thursday, Tuesday, Wednesday Shift Start Time 7:00 AM Shift End Time 3:00 PM Worker Sub-Type Regular Children's is one of the nation's leading...

  • Registration Associate

    4 months ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 5:00 PM Worker Sub-Type PRN Children's is one of the nation's leading children's hospitals. No matter...

  • Registration Assoc

    2 months ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 7:30 AM Shift End Time 4:00 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No...

  • Registration Associate

    7 days ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Night Work Day(s) Monday, Thursday, Tuesday, Wednesday Shift Start Time 2:00 PM Shift End Time 10:00 PM Worker Sub-Type Regular Children's is one of the...

  • Registration Associate

    3 weeks ago

    Atlanta, United States Children's Healthcare of Atlanta Full time

    JOB DESCRIPTION Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Night Work Day(s) Monday, Thursday, Tuesday, Wednesday Shift Start Time 2:00 PM Shift End Time 10:00 PM Worker Sub-Type Regular Children’s is...

  • Elections Information System Help Desk Associate.

    6 months ago

    Atlanta, United States GeorgiaGov Full time

    JOB SUMMARY : Under general supervision, the Elections Information System Help Desk Associate provides assistance to the Voter Registration System Administrator and the broader Elections Division by acting as Tier #1 support for system issues reported by end users of Georgia’s Voter Registration & Election Planning System, GARViS, and all other...

  • Patent Litigation Associate

    4 days ago

    Atlanta, Georgia, United States Kilpatrick Townsend & Stockton Full time

    At Kilpatrick Townsend & Stockton LLP, we seek a skilled Patent Litigation Associate to join our team in Raleigh, Winston-Salem, Dallas, or Atlanta offices. To be successful in this role, you should have at least 3 years of patent litigation experience and a strong academic record.A technical background in electrical engineering, computer engineering,...