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Sr Mgr IT Infrastructure Operations

4 months ago

St Louis, United States Bunzl Full time

**Description**

Bunzl Distributions Corporate IT staff is seeking a Senior Manager, IT Infrastructure Operations Business Success to lead the Enterprise Server and Data/Voice teams. The Senior Manager is responsible for leading and managing daily service availability/stability, incident resolution, system integrations and service continuity of Server/Compute and Data/Voice platforms. The Data/Voice and Server/Compute teams are accountable for maintaining hardware, operating systems, and inter-connected environments at the maximum level of availability. The Senior Manager is responsible for providing professional development, training, and annual performance evaluations for all team members. The Senior Manager maintains architecture and security standards, documentation, and budgetary alignments to ensure delivery of long-term business and enterprise architecture goals.

The Senior Manager, Infrastructure Operations Business Success reports to the Director, Infrastructure Operations Site Services & Business Success

**Responsibilities:**

+ Provide leadership in the daily delivery and support of IT Infrastructure services with the highest possible level of system reliability, availability, and stability.

+ Lead and manages 10+ Server/Compute and Data/Voice engineers providing on-call, foundational server/compute, hardware break/fix, inter-connectivity, and troubleshooting services to Bunzls diverse business unit locations.

+ Ensures operational compliance and alignment with Bunzls global standards.

+ Provide technical leadership to continual service/process improvement opportunities and advancement of Bunzls enterprise reference architectures.

+ Oversee the development and maintenance of operational processes and practices with ongoing documentation of enterprise architectures, site diagrams, system landscape architectures and logical platform performance data.

+ Collaborate with IT Infrastructure peers and leadership on lifecycle management of responsible systems and platforms.

+ Partner with peers and project teams on resource allocation alignment to deliver business goals.

+ Deliver recurring status reports of system health and areas of concern for consideration.

**Capabilities**

+ Comprehensive knowledge of Enterprise Server/Compute, Data Networks, and Voice/Collaboration platforms.

+ Collaborative leadership style and partnering personality to motivate high performance.

+ Customer-focused issue resolution approach.

+ Ability to navigate dynamic and fluid service delivery environments with positivity.

+ Emotional maturity and awareness to provide calming effect during high-stress situations.

+ Willingness to apply creative approaches for resource constrained events.

+ Independent thinker with confidence to share alternative solutions.

**Requirements:**

+ High School diploma or GED required

+ Bachelors degree in Information Technology or related field

+ Minimum of 5 years of experience in leadership roles.

+ Prior experience leading diverse technology teams is a plus.

+ Excellent partnering skills.

+ Strong leadership and mentoring skills.

+ Enterprise-level service delivery experience.

+ Effective interpersonal, written and verbal communications with ability to adjust to broad audiences.

+ Ability to travel (20%).

**So, what are you waiting for? A new career awaits you with endless opportunities.**

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.

_Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company_ _match._

_Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law._

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)