Provider Payment Appeal Analyst II

3 days ago

Norfolk, United States Elevance Health Full time
Anticipated End Date:
2024-12-31

Position Title:
Provider Payment Appeal Analyst II (US)

Job Description:

Location: This position will take part in Elevance Health's remote eligibility status. Going into the office 1-2 times a week is an option if you are within 50 miles to a Pulse Point location.

The Provider Payment Appeal Analyst II is responsible for supporting the Payment Dispute process across all lines of business and is specifically responsible for the resolution of Provider Payment Appeal requests.

How You Will Make an Impact

Primary duties may include, but are not limited to:
  • Reviews and analyzes provider requests to investigate the outcome of a provider dispute.
  • Considers all information when determining whether to uphold or overturn primary decision.
  • Works with various departments including Provider Solutions and Health Plan Operations leadership when necessary, to determine root cause and appropriate resolution.
  • Must work with Claims Operations to remediate impacted claims.
  • The Analyst II will be responsible to manage Claim Payment Appeal escalations and may serve as a liaison between grievances & appeals and /or medical management, legal, service operations and/or other internal departments as appropriate.
Minimum Requirements:

Requires a HS diploma or GED and a minimum of 4 years of claims research and/or issue resolution or analysis of reimbursement methodologies within the health care industry; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:
  • Experience with multiple lines of business a plus.
  • Bachelor's degree preferred.
  • Payment integrity experience.


Job Level:
Non-Management Non-Exempt

Workshift:

Job Family:
CLM > Provider Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

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