Current jobs related to Customer Service Representative - Johnston - Citizens


  • Johnston, United States Randstad Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Rhode Island. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls, faxes, and emails.Key Responsibilities:Provide excellent customer service to clients and...


  • Johnston, Iowa, United States A. Duie Pyle Full time

    Customer Service RepresentativeA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for all customer inquiries, providing world-class service and support to our customers.Key Responsibilities:Provide exceptional customer service via phone,...


  • Johnston, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement Job Description Customer Service Representative This is a contract opportunity. This is an onsite opportunity in Riverside and Johnston, RI. ...


  • Johnston, Iowa, United States Delta Dental of Iowa Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Delta Dental of Iowa. As a key member of our customer service team, you will be responsible for delivering exceptional quality service to our customers, providing timely and accurate responses to their...


  • Johnston, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • Johnston, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesProvide Excellent Customer Service: Respond promptly to all customer inquiries,...


  • Johnston, United States A. Duie Pyle Full time

    ** Customer Service Representative** **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO010662 Showing 1 location **Job Details** **Description** **A. Duie Pyle currently has an opening for a Full Time Customer Service Representative in Johnston, RI!** **Start time 10:30am - 7:00pm Monday through Friday (No Weekends)**...


  • Johnston, Iowa, United States ICONMA Full time

    Customer Support RepresentativeAt ICONMA, we are seeking a highly skilled and customer-focused Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in the USA, Canada, and Australia.Key Responsibilities:Respond to inbound calls from customers...


  • Johnston, United States Hy-Vee, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our grocery store team, you will be responsible for providing exceptional customer service, processing mail and Western Union orders, and selling money orders.Key ResponsibilitiesProvide prompt and friendly...


  • Johnston, Iowa, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and handling requests in a timely and professional manner.Key ResponsibilitiesProvide world-class service to customers...


  • Johnston, United States Hy-Vee, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our grocery store team, you will be responsible for providing exceptional customer service, processing mail and Western Union orders, and selling money orders.Key ResponsibilitiesProvide prompt and friendly...


  • Johnston, United States Hy-Vee, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our grocery store team, you will be responsible for providing exceptional customer service, processing mail and Western Union orders, and selling money orders.Key ResponsibilitiesProvide prompt and friendly...


  • Johnston, United States Delta Dental of Iowa Full time

    Job Type Full-time Description Come Smile with Us! At Delta Dental of Iowa, Customer Service Representatives directly deliver the exceptional quality service we have been known for in our industry. If you have a background in customer service, a passion for service excellence, and a strong ability to handle multiple demands for your time, this is the...


  • Johnston, Iowa, United States Glenn Waterhouse - State Farm Agent Full time

    Exciting Career OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Glenn Waterhouse - State Farm Agent. If you are passionate about delivering exceptional service and have a strong desire to succeed in a dynamic sales environment, this may be the perfect career for you.Key...


  • Johnston, United States City Personnel Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at City Personnel, Inc. in Providence, RI. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Johnston, United States Sherwin-Williams Full time

    About the RoleThis position is essential to the success of our retail stores. As a Customer Service Representative, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will also be expected to promptly resolve any customer concerns...


  • Johnston, United States Cesar A Loaiza Full time $50,000 - $75,000

    Job DescriptionJob DescriptionBenefits: - Competitive salary and performance-based incentives. - Job Stability in a growing industry- Retirement savings plan with company match.- Paid time off and holidays.- Opportunities for professional development and career advancement.Job Summary: We are seeking a dedicated and experienced Customer Service...


  • Johnston, United States Community State Bank Full time

    The Customer Care Representative is primarily responsible for "meeting or exceeding customer expectations" by providing service to current and prospective customers. Answer phones to respond to general customer inquires, and customer complaints. The Customer Care Representative communicates with customers/prospects through incoming calls in a centralized...


  • Johnston, United States Community State Bank Full time

    The Customer Care Representative is primarily responsible for "meeting or exceeding customer expectations" by providing service to current and prospective customers. Answer phones to respond to general customer inquires, and customer complaints. The Customer Care Representative communicates with customers/prospects through incoming calls in a centralized...


  • Johnston, United States Community State Bank Full time

    Job DescriptionJob DescriptionThe Customer Care Representative is primarily responsible for "meeting or exceeding customer expectations" by providing service to current and prospective customers. Answer phones to respond to general customer inquires, and customer complaints. The Customer Care Representative communicates with customers/prospects through...

Customer Service Representative

4 months ago


Johnston, United States Citizens Full time

DescriptionStarting Salary: $20 / hour

Start Date: June 17th

When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.

What you'll do (responsibilities):

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you'll create positive interactions with our customers every day, whether that's delivering a memorable service experience, or helping to problem-solve an issue - they'll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will: Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You'll have scheduled breaks throughout your day. Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs. Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity. What you'll get: Meaningful work & relationships - Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it's common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store. Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. Career opportunities, reward, and upskilling - Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required skills and qualifications: High School degree or equivalent Minimum 1 year of exceptional performance in a customer-facing role Computer proficiency Strong verbal communication skills Positive and customer-focused mindset Strong listening and problem solving abilities Superior interpersonal skills with the ability to navigate through difficult situations Ability to multi-task in a fast-paced environment Detail-oriented with a strong sense of urgency. Completion of a virtual job tryout as part of the application. How to prepare: Set aside 30 minutes for the self-guided tryout that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and tryout, and schedule candidates who are a fit for the role directly with the hiring manager. Preferred skills and qualifications: Experience recommending and referring products/services to customers Hours & Work Schedule Hours per Week: 40 Work Schedule: Various 1st Shift Schedules. All shifts will include working 1 weekend day Must be open to working on holidays #LI-Sourcer4 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth