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Bay Tower Lounge

4 months ago

San Diego, United States Sheraton San Diego Full time
Why work for The Sheraton San Diego Hotel?

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience - Sheraton San Diego Hotel and Marina is a fit for you We are soon to be one of the largest and most renovated resorts in San Diego Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to work

The Sheraton San Diego Hotel & Marina is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided.

Summary of Job Description

Lounge on the scenic patio during the day or cozy up to the fireplace at night and enjoy spectacular panoramic views of the San Diego Bay. The Bay Tower Lounge (BTL) Bartender crafts and serves alcoholic and non-alcoholic beverages. Responsibilities include supporting the servers and other bartenders, preparing cocktails, taking drink orders, interacting with customers, and ensuring a positive experience. Bartenders must possess knowledge of various drink recipes, maintain bar cleanliness, restock supplies, and adhere to alcohol service regulations. Strong communication, mixology skills, and the ability to work in a fast-paced environment are crucial for this role.

The hourly rate for this position is $16.85

Education/Experience

  • Minimum 1 year experience in hotels, banquets, or events.
  • High School Diploma or equivalent education required.
Work Hours
  • Will be required to work flexible scheduled shifts based on business needs.
  • Scheduling includes holidays, nights, and weekends depending on hotel events and functions.
Job Requirements
  • Knowledgeable of beverages, recipes and correct glassware and garnishes.
  • Knowledgeable and ensure compliance of all state liquor regulations.
  • Understand the mission, vision, and goals of the hotel.
  • Must be able to prioritize and work efficiently with limited supervision.
  • Must be detail oriented and able to multi-task efficiently.
  • Must be able to speak and understand and communicate the primary language(s) used in the workplace.
  • Must possess excellent communication, follow up, and organizational skills.
  • Must have the ability to push, pull, bend, squat, and lift on a regular basis.
  • Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
  • Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
  • Be a clear thinker, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team.
Job Responsibilities
  • Prepare alcoholic and non-alcoholic beverages for bar and restaurants, in accordance with service standards.
  • Anticipate Guests' needs, respond promptly and acknowledge all Guests, making recommendations from guests' preferences.
  • Take Guests' food and beverage orders, utilizing suggestive selling techniques.
  • Complete opening duties as assigned, including check quality and quantity of all bar stock and supplies using checklist.
  • Requisition all necessary supplies and transport from storeroom to bar.
  • Set bar according to service standards.
  • Set up all condiments (garnishes, juices, etc.) and beverages according to standards.
  • Prepare all fresh fruit garnishes according to service standards.
  • Ensure a sufficient supply of all flatware, glassware, and chinaware for service.
  • Ensure cleanliness and condition of assigned station and service areas.
  • Set up side stations with supplies and equipment.
  • Record orders of guests into the point-of-sale system and receive payment following service procedures.
  • Adhere to payment, cash handling and credit policies.
  • Open wine/champagne bottles and serve in accordance with service standards.
  • Retrieve food orders from kitchen.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
  • Guide the activities of the bar back to ensure optimum service to Guests.
  • Remove soiled wares from bar. Clean and wipe down bar immediately after Guest departs.
  • Collect and report tips at the end of the assigned shift.
  • Complete closing duties and reports as assigned and leave duty after reporting to supervisor or Manager on Duty.
  • Must be TIPS and Food Safety certified as required.
  • Follow 4 Keys service standards, standard operation procedures, and safety standards.
  • Follow all appropriate policies and procedure while constantly striving to improve all standards of operations.
  • Follow safety and security procedures.
  • Work cohesively with co-workers and all departments as part of a team.
  • Adhere to attendance and reliability standards.
  • Follow all additional duties as assigned by management.


All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact:human.resources@sheratonsandiegohotel.com.

Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.