Installation Coordinator

4 months ago

San Leandro, United States Home Depot Full time

Position Purpose: The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators assist customers and Install Field teams. Installation Coordinators are expected to direct the flow of jobs based on various needs of the business and are responsible for monitoring job statuses for all interior and exterior product lines, scheduling pre-installation inspections with customers, completing job movement tasks, and managing the services process in the branch. Installation Coordinators are expected to be the main point of contact between the customer and The Home Depot for all job-related needs. This position meets and exceeds performance metrics relating to timely completion of paperwork and efficient movement of jobs within their book of business while contributing to the goals of installing 100% backlog.

Key Responsibilities: 35% Customer Experience - Initiates and maintains regular communication with customer across the install life cycle, ensures timely customer follow-up, and resolves open questions. Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues 25% Job Process Support - Communicates and coordinates with internal and external branch partners throughout the organization including the Branch Support Center (Exteriors), Sales, Installation, and any others as necessary for all job level inquires and assists team with customer escalations and exceptions. Assists in supporting branch operations and efficient movement of jobs 40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Manages intake of service tickets and schedules services with customer, as necessary Direct Manager/Direct Reports: This position reports to the District Installation Manager This position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background Excellent interpersonal and customer service skills with a strong sense of urgency and problem-solving skills Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 1 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Self- motivated and must have initiative to complete tasks with little or no direction Strong communication skills, both written and verbal Strong organizational skills and attention to detail and ability to work in a fast paced environment Computer skills with proficiency in Microsoft Office Proven ability to manage multiple tasks simultaneously; keep accurate records and follow-up as necessary to complete customer's job accurately and on time

  • Installation Coordinator

    21 hours ago

    San Leandro, California, United States Home Depot Full time

    Home Depot **Job Summary** We are seeking a skilled Installation Coordinator to join our team at Home Depot. As an Installation Coordinator, you will play a critical role in ensuring the smooth delivery of installation services to our customers. **Key Responsibilities** * Assist customers and installation teams in resolving issues and answering...

  • Furniture Installation Technician

    3 weeks ago

    San Leandro, California, United States Coordinated Resources Inc Full time

    Job OverviewAbout Coordinated Resources Inc:For over three decades, Coordinated Resources Inc has collaborated with numerous organizations to cultivate environments that inspire creativity, innovation, and collaboration.In the dynamic realm of office design, we are dedicated to crafting adaptable workplaces that serve as catalysts for teams to feel...

  • Installation Specialist

    4 months ago

    San Leandro, United States Coordinated Resources Inc Full time

    Job DescriptionJob DescriptionDescription:About CRI:Over the past 30+ years, CRI has partnered with countless companies to create workplaces that become ecosystems for imagination, inspiration, and ideas.In the landscape of ever-changing office design, we strive to create resilient workplaces that become launch pads for teams to feel excited, motivated, and...

  • Security Systems Installer IV

    4 days ago

    San Leandro, California, United States Johnson Controls International Full time

    Job SummaryWe are seeking a highly skilled Security Systems Installer IV to join our team at Johnson Controls International. As a key member of our team, you will be responsible for the installation of complex integrated security systems, including wiring, equipment, and programming of access control systems, CCTV, digital recorders, network recorders, and...

  • Security Systems Installation Specialist

    1 week ago

    San Leandro, California, United States Johnson Controls International Full time

    Job SummaryWe are seeking a highly skilled Security Systems Installation Specialist to join our team at Johnson Controls International. As a key member of our organization, you will be responsible for the installation and configuration of complex integrated security systems, including access control systems, CCTV, digital recorders, network recorders, and...

  • Delivery & Installation Project Leader

    4 months ago

    San Leandro, United States Coordinated Resources Inc Full time

    Job DescriptionJob DescriptionDescription:Annecillary Furniture Services provides delivery and installation services in the fast-paced commercial furniture industry. The Delivery & Installation Project Leader proves integral to the functioning of Annecillary as they ensure that all product arrives to and from the warehouse damage free. Along with being...

  • Security Project Coordinator

    3 weeks ago

    San Leandro, California, United States BEI Construction Full time

    Job OverviewSalary: $115,000 - $135,000BEI Construction is in search of a Security Project Coordinator for our Security division. In this role, you will oversee the comprehensive direction, coordination, execution, and finalization of security system installation projects. Your focus will be on ensuring that projects meet time, scope, budget, quality,...

  • Transportation Operations Coordinator

    2 weeks ago

    San Leandro, California, United States Corovan Full time

    Job SummaryCorovan is seeking a highly skilled Customer Service Coordinator II to join our team. As a key member of our operations team, you will be responsible for coordinating commercial projects, interacting with customers, end users, operations, and other vendors.Key ResponsibilitiesCoordinate the install/move process by communicating with project...

  • Installation Project Coordinator

    3 weeks ago

    San Antonio, Texas, United States Builders FirstSource Full time

    Become a part of Builders FirstSource, the foremost provider of construction materials in the United States, committed to facilitating homeownership aspirations. Our organization promotes professional development by equipping you with the necessary tools, training, and resources to explore new pathways and achieve boundless success. In this role, you will...

  • Installation Project Coordinator

    3 weeks ago

    San Antonio, Texas, United States Builders FirstSource Full time

    Elevate your professional journey with Builders FirstSource, the leading provider of construction materials, value-added components, and comprehensive building services for the professional sector. As the foremost name in our field, we strive to make the aspiration of home ownership more attainable every day. At BFS, you will have access to a wealth of...

  • Installation Coordinator

    2 weeks ago

    San Carlos, California, United States Closet Factory of San Carlos, CA Full time

    We are seeking a highly skilled and dedicated individual to join our team at Closet Factory of San Carlos, CA. As an Installation Manager, you will play a critical role in ensuring the successful installation of our custom closet systems.Key Responsibilities:Collaborate with our field team to ensure seamless installation of closet systemsProvide exceptional...

  • Client Services Coordinator II

    3 weeks ago

    San Leandro, California, United States Corovan Full time

    Client Services Coordinator IIJob Category: Transportation Requisition Number: CUSTO002750Job OverviewCorovan is on the lookout for skilled individuals to fill the role of Client Services Coordinator II. This position is pivotal in managing commercial projects, including office relocations, storage solutions, installations, and technical assignments, while...

  • Install Coordinator-Stanley Access Technologies

    2 weeks ago

    San Antonio, United States Allegion Access Technologies LLC Full time

    Creating Peace of Mind by Pioneering Safety and Security Install Coordinator – Stanley Access Technologies, Seguin, TX Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service...

  • Security Installer IV

    7 days ago

    San Leandro, CA, United States Johnson Controls International Full time

    Security Installer IV Be part of the future!   We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. ...

  • Security Installer V

    7 days ago

    San Leandro, CA, United States Johnson Controls International Full time

    Security Installer V Be part of the future!   We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. ...

  • HVAC Parts Coordinator

    3 weeks ago

    San Leandro, California, United States CoolSys - Refrigeration and HVAC Systems Full time

    Applicant PortalJob Details: HVAC Parts Coordinator / Warehouse SpecialistVacancy Name: HVAC Parts Coordinator / Warehouse SpecialistCompany Overview:CoolSys - Refrigeration and HVAC Systems is a leading provider in the HVAC and refrigeration industry, renowned for our comprehensive installation, maintenance, and repair services. We take pride in serving...

  • HVAC Parts Coordinator

    3 weeks ago

    San Leandro, California, United States CoolSys - Refrigeration and HVAC Systems Full time

    Applicant PortalJob Details: HVAC Parts Coordinator / Warehouse ManagerCompany Overview: CoolSys - Refrigeration and HVAC Systems is a leading provider in the HVAC and refrigeration sector, known for our commitment to excellence in installation, maintenance, and repair services. We take pride in serving numerous Fortune 100 and 500 companies, and our...

  • HVAC Parts Coordinator

    3 weeks ago

    San Leandro, California, United States CoolSys - Refrigeration and HVAC Systems Full time

    Applicant PortalJob Details: HVAC Parts Coordinator / Warehouse AssociateCompany Overview: CoolSys - Refrigeration and HVAC Systems is a leading provider of comprehensive HVAC and refrigeration services, specializing in installation, maintenance, and repair. We are recognized for our commitment to excellence and our partnerships with numerous Fortune 100 and...

  • Logistics Coordinator

    3 weeks ago

    San Leandro, California, United States BayWa r.e. Solar Systems LLC Full time

    Job OverviewPosition Type: Full-time (40 hours per week), Monday to Friday, 7am - 4pmROLE SUMMARY:The Logistics Coordinator is tasked with the effective and precise management of incoming and outgoing solar panel products and associated materials. Utilizing forklifts and various warehouse tools, this role ensures the secure and timely distribution of goods...

  • Parts Specialist

    4 months ago

    San Leandro, United States CoolSys - Refrigeration and HVAC Systems Full time

    **Applicant Portal** : **Job Details: Parts Specialist / Warehouse Coordinator** Vacancy NameParts Specialist / Warehouse Coordinator Job DescriptionCoolsys Light Commercial Solutions, LLC, is one of the largest and fastest growing full-service providers of HVAC and refrigeration installation, maintenance and repair. We are proud to be the choice of many...