Front Desk Supervisor | Canopy by Hilton The Wharf

2 months ago

Washington, United States Concord Hospitality Full time

We are hiring a Front Desk Supervisor

We are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles

Responsibilities:

Provide the highest quality of service to the customer at all times.

Check guests in and out efficiently and in a friendly manner.

Handle guest mail and messages per established procedures.

Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.

Take reservation requests efficiently.

Answer switchboard in accordance with standards of proper telephone etiquette.

Block rooms and handles special requests.

Monitor room availability and offer AGM and GM assistance in yield management and restrictions.

Handle safe deposits by guests per established procedures.

Keep lobby and desk area clean and presentable.

Have a thorough knowledge of emergency and security procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages.Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation:Quality, Integrity, Community, Profitability, and Fun.It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Range: $21.50-$25.80

  • Front Desk Supervisor

    6 months ago

    Washington, United States Canopy by Hilton Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our...

  • Front Desk Supervisor

    6 months ago

    Washington, United States Canopy by Hilton Washington D.C. The Wharf Full time

    DescriptionWe are hiring a Front Desk Supervisor!We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Agent | Canopy by Hilton The Wharf

    1 month ago

    Washington, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Associate

    2 months ago

    Washington, United States The Bernstein Companies Full time

    At the Canopy DC Embassy Row, we pride ourselves on delivering exceptional guest experiences. As part of the Hilton family, we value professionalism, hospitality, and dedication to customer service. We are currently seeking a dynamic and enthusiastic Front Desk Associate to join our team and help create memorable stays for our guests. If you are a customer...

  • Front Desk Agent

    1 month ago

    Washington, United States HYATT Hotels Full time

    Hyatt Hotels - 725 Wharf Street SW [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties; Provide...

  • Guest Service Agent

    4 hours ago

    Washington, United States Hilton Full time

    Hilton Hotels - JobID: HOT0B5EE [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Front Desk Supervisor

    2 months ago

    Port Washington, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Supervisor

    2 months ago

    Port Washington, United States Concord Hospitality Full time

    We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service...

  • Guest Service Agent

    2 weeks ago

    Washington, United States Hilton Full time

    Hilton Hotels - JobID: HOT0B2TR [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Front Desk Supervisor

    4 months ago

    Washington, United States Hilton Garden Inn M Street DC Full time

    Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...

  • Front Desk Supervisor

    3 weeks ago

    Washington, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Front...

  • Supervisor Front Desk

    3 weeks ago

    Washington, United States AvalonBay Communities Full time

    Overview Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating an...

  • Front Desk Supervisor

    1 month ago

    Washington, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Front...

  • Front Desk Supervisor

    3 weeks ago

    Washington, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the Front Desk Supervisor, you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Supervisor

    4 weeks ago

    Washington, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Supervisor

    4 weeks ago

    Washington, United States Rosewood Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Rosewood Hotel Group. As a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and that our hotel operations run smoothly.Key ResponsibilitiesManage all aspects of the Front Desk experience and...

  • Front Desk Supervisor

    1 month ago

    Washington, United States Concord Hospitality Full time

    Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...

  • Front Desk Supervisor

    3 weeks ago

    Washington, United States Rosewood Hotels and Resorts Full time

    Front Desk Supervisor General Information Country/Region: United States of America Province/City: Washington, DC Location: Rosewood Washington D.C. Department: Rooms - Front Office Job Type: Full-time Permanent Job Description Competitive Benefits: - Free Parking (if available) - Medical, Dental, Vision Benefits - Competitive Pay Rates - 401k...

  • Front Desk Agent | Hyatt House The Wharf

    2 months ago

    Washington, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Guest Services Agent

    3 weeks ago

    Washington, United States Hilton Full time

    Hilton Hotels - JobID: HOT0B3HV [Front Desk Agent / Concierge] As a Guest Services Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...