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Personal Service Coordinator

4 months ago

Orange, United States College Community Services Full time

Description Position at College Community Services Opportunity Knocks Opportunity Knocks is a volunteer mental health program providing outpatient services for individuals between the ages of 18-59, with severe and persistent mental illness, recent history of incarceration due to mental illness, and are currently homeless or at risk of homelessness. Our services include intensive case management, psychotherapy, skill-development groups, medication management, vocational linkage, temporary housing support, benefits processing, and outreach and engagement. Pathways is looking for a full-time Personal Service Coordinator with at least 2 yrs. of experience working with Individuals with Mental Illness. This person will be responsible for coordinating the needs of each client and family in their caseload. ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS Conducts intake, completes comprehensive evaluation of each client's life situation, problems and needs, and with client's participation and consent, prepares a detailed plan of careResponsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participationProvides professional support to clients by maintaining regular contact (i.e. client home visits) to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instructionMaintains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements related to case managementDevelop and maintain professional working relationships with agencies and service providersMet monthly Productivity goal requirementProvide the best customer care possible; including reliability in working a flexible working scheduleIdentify and build upon the strengths of consumers, coworkers, and the communities we serveSupport consumers' steps towards Recovery and WellnessCreate an organizational culture that respects and celebrates the diversity of our consumersValue learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industryResearch and utilize our industry's best practices and analyze our own services to ensure the best possible outcomesQUALIFICATIONS Bachelor's degree from an accredited university in human servicesOr related field and two years related experienceOr three to four years experience as a transitional age youth client of a similar program who has graduated to self-sufficiencyValid driver's license and proof of automobile insuranceMay be required to have knowledge of rehabilitation modelExcellent documentation and organization skills, interpersonal skills and good written and verbal communication skills; Intermediate level PC skills required *NOW OFFERING DAILY PAY TO OUR EMPLOYEES*PERKS OF WORKING WITH PATHWAYS CALIFORNIA: Competitive salaries & benefits •Paid Vacation Days (1st year 12 days; increases with tenure) •Paid Sick Days (Accrual per pay period) •9 Paid Holidays (including Day after Thanksgiving) •Medical, Dental, and Vision including a Health Savings Account or FSA •Health, Dependent and Transportation Flexible Spending Accounts •Basic and Optional Life Insurance for Employees, Spouses, and/or Dependents •401K Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert, and sporting event discounts) Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.