Account Executive

1 week ago

Wallingford, United States Hartford Healthcare Full time

Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network as an Account Executive. Basic Purpose of the Position: Responsible for identifying and executing strategies designed to achieve/exceed agency targets in assigned channel to ensure that program meets the needs of referral sources. In general, most of the time will be spent in the following activities: -Identifies opportunities and leads strategy development of new and/or enhanced business opportunities resulting in meeting/exceeding sales targets and furthering assigned customer relationships to result in profitable outcomes. -Profiles referral sources to maximize opportunities and identify key home care needs using customer relationship management software. -Maintains ongoing contact with key management staff in other business units as it relates achieving business growth targets. -Maintains/grows business relationships in assigned channel that results in growth in profitable business opportunities for win/win outcomes, cross-selling full portfolio of services offered with effective results and value-based interactions to meet and/or exceed measurable outcomes. -Utilizes customer relationship management software for documentation of sales activities and analysis of customer utilization data to plan strategic account interactions. -Participates in implementation of clinical initiatives or pilot projects within assigned channel. -Participates in learning opportunities that develop and enhance product knowledge of programs and services including business development meetings, sales training, shadowing, coaching, etc. -Analyzes data and reports to identify trends in customer referral/admission patterns as well as potential growth opportunities within accounts. -Incorporates sales model, account management sales training, and customer relationship management tools when planning for and meeting with all assigned referral sources. -Participates in communication huddles, coaching sessions, and giving/receiving feedback with BD management, Intake staff and peers. -Develops annual account plans; reviews account plans throughout the year to monitor progress against goal and the execution of account strategies. Updates plans as needed. -Participates in, and leads as appropriate, ongoing communication with central and regional intake teams. Participates in special projects and performs other related duties, as required. -Conducts educational presentations, serves on external committees and makes one on one referral development calls to hospitals, physicians, ECF's, ALF's, and community agencies -Conducts Physician education regarding regulatory and compliance requirements -Conducts competitor analysis at regular intervals and identifies emerging trends -Expert in the ACO arena an able to form collaborative relationships -Ability to organize community outreach and physician events. Ability to organize and execute against sales blitzes -Promotes excellence in customer service through feedback and excellent issue resolution practice, both internally and externally Qualifications Education: BA, BS or previous marketing experience Experience: Three years experience in marketing, clinical liaison, or network account management. Home care experience preferred. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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