Front Office Associate Float

1 month ago


Milwaukee, United States RAYUS Radiology Full time

There is a $500 sign-on bonus for this position RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with.

This position is fulltime with shifts varying from 6:30am-10:30pm Monday-Friday, includes up to 3 weekend day shifts per year. In this role you will travel to multiple locations in the market, and be eligible for a shift differential and mileage.

Essential Duties:

(65%) Registration

  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner
  • Fields calls appropriately for center associates
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Follows-up on any unread exams
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Orders office supplies as needed
  • Maintains supply of patient information sheets
  • Pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patients
  • Faxes reports, billing information, and medical release forms as requested

(25%) Scheduling & Insurance

  • Schedules patients and enters orders
  • Maintains an up-to-date and accurate database on all current and potential referring physicians
  • Accurately maintains patient records within radiology information system (RIS)
  • Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate
  • Maintains accurate pending-scheduling list
  • Checks all exams for pre-certification with patient's insurance company
  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

(10%) Performs other duties as assigned



  • Milwaukee, United States RAYUS Radiology Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a...


  • Milwaukee, United States RAYUS Radiology Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a...

  • Front Office Intern

    1 week ago


    Milwaukee, United States International Recruitment Exchange Services Full time

    Description Front Office Internship in Milwaukee, WI• Always provide the highest quality of service to the guest and anticipate and exceed guest expectations.• Give a warm and sincere greeting. Check the guest in and out efficiently and in a friendly manner. Use the guest’s name at least twice. Anticipate the guest’s needs and exceed their...


  • Milwaukee, United States PT Solutions Physical Therapy Full time

    Job Overview & Responsibilities: As Front Office Supervisor, you will facilitate and supervise the daily front office operations for the clinic. This position will focus on the clinics front office engagement, environment, and staff performance. Employee will share the mission and values of PT Solutions. SUCCESS LOOKS LIKE Ability to perform at or above...

  • Front Office Intern

    4 days ago


    Milwaukee, United States International Recruitment Exchange Services Full time

    Description Front Office Internship in Milwaukee, WI• Always provide the highest quality of service to the guest and anticipate and exceed guest expectations.• Give a warm and sincere greeting. Check the guest in and out efficiently and in a friendly manner. Use the guest’s name at least twice. Anticipate the guest’s needs...


  • Milwaukee, Wisconsin, United States christian life counseling Full time

    We are seeking a highly skilled and organized Client Service Specialist to support our front office team at Christian Life Counseling. This role is ideal for an individual who is able to multitask, prioritize tasks, and maintain a high level of professionalism in a fast-paced environment.Key Responsibilities:Client Support: Provide exceptional customer...

  • Front Office Manager

    3 weeks ago


    Milwaukee, United States Smart IT Frame LLC Full time

    Dear, Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether it’s for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core...

  • Front Office Manager

    3 weeks ago


    milwaukee, United States Smart IT Frame LLC Full time

    Dear, Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether it’s for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core...

  • Front Desk Associate

    6 months ago


    Milwaukee, United States Hyatt Regency Milwaukee Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Milwaukee, United States Office Depot Full time

    Job DescriptionAt Office Depot Inc., the Solutions Advisor is a full-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The Solutions Advisor will quickly build & maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print...


  • Milwaukee, United States Office Depot Full time

    Job Description At Office Depot Inc., the Solutions Advisor is a full-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The Solutions Advisor will quickly build & maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print...


  • Milwaukee, United States Landaas & Company, LLC Full time

    Landaas & Company is a customer-focused wealth management firm that takes a teams-based approach to serve generations of clients, providing objective, individualized investment advice to help them reach their financial goals. Located in downtown Milwaukee, the firm is a dually registered broker/dealer and registered investor advisor independent of big banks...


  • Milwaukee, United States Landaas & Company, LLC Full time

    Landaas & Company is a customer-focused wealth management firm that takes a teams-based approach to serve generations of clients, providing objective, individualized investment advice to help them reach their financial goals. Located in downtown Milwaukee, the firm is a dually registered broker/dealer and registered investor advisor independent of big banks...


  • South Milwaukee, Wisconsin, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by...

  • Front Desk Agent

    1 month ago


    Milwaukee, United States The Marcus Corporation Full time

    Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a full time OR part time Front Desk Agent to be a part of our team and continue its iconic legacy. As a...


  • Milwaukee, Wisconsin, United States Ascension Full time

    Job SummaryAscension Wisconsin is seeking a skilled Regional Resource Float RN to join our team. As a Float Staffing Registered Nurse, you will provide direct nursing care in a diverse healthcare environment in accordance with established policies, procedures, and protocols of the healthcare organization.Responsibilities Implement and monitor patient care...


  • Milwaukee, Wisconsin, United States Hotel Metro Full time

    Job Summary:Hotel Metro is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key Responsibilities:Welcoming and registering guests in a friendly and...


  • Milwaukee, Wisconsin, United States The Marcus Corporation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Pfister Hotel in downtown Milwaukee. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...


  • Milwaukee, United States Marquette University Full time

    Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? Were always looking for highly talented individuals to join our team people who think big, ca Office Associate, Dentist, Associate, School, Total Rewards, Evaluation, Education


  • Milwaukee, United States Marquette University Full time

    Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? Were always looking for highly talented individuals to join our team people who think big, ca Office Associate, International, Program Director, Associate, Intern, Political Science, Business Services