Call Center Specialist, Evenings
4 days ago
Description:
Job Summary:
Under direct supervision, answers all calls directed to Hospitals main number, Answering Service call forwarding lines, general information inquiries, and internal extensions. Efficiently, courteously, and accurately answers/relays call information, with priority given to emergencies. Utilizes computerized system for locating physicians, personnel, and patients. Serves as a major contact for all levels of personnel requiring on-call schedule information and access to off duty personnel. Will be involved in emergency and disaster preparedness situations.
Qualifications:
Education:
High School Diploma or GED required.
Licensure/Certification:
N/A
Experience:
One (1) year of experience in a customer service environment required. Experience in a call center, switchboard, answering service, or message center with exposure to texting, paging, and Answering Service applications is preferred.
Knowledge, skills & abilities:
1. Typing 35 WPM required.
2. Working knowledge of personal computers and Windows based operating system.
3. Proficient with Word and Excel.
4. Ability to read, interpret, and apply written instructions.
5. Excellent verbal and written communications skills.
6. Exhibits understanding of difference between external, Answering Service and internal (departmental) calls in properly transferring calls, relaying messages, paging requested physicians or distributing information.
7. Demonstrates understanding of on-call schedules and contact methods.
8. Ability to maintain courteous and positive behavior in the face of repetitious and stressful challenges such as those encountered in a customer service setting.
9. Interpersonal skills which allow for group decision making, cooperation and understanding.
Physical Demands:
Must be able to sufficiently hear, interpret, and relay information given by callers to result in accurate call activity (i.e. transfer, message, provide room number, etc.). Sits in front of computer screen for their full shift. Requires manual dexterity sufficient to meet typing requirement. Must wear headset throughout shift assignment.
-
Call Center Specialist, Evenings
4 months ago
Augusta, United States Piedmont Augusta Hospital Full timeDescription: Job Summary: Under direct supervision, answers all calls directed to Hospitals main number, Answering Service call forwarding lines, general information inquiries, and internal extensions. Efficiently, courteously, and accurately answers/relays call information, with priority given to emergencies. Utilizes computerized system for locating...
-
Call Center Specialist
3 months ago
Augusta, United States Piedmont Augusta Hospital Full timeDescription: Under direct supervision, answers all calls directed to Hospitals main number, Answering Service call forwarding lines, general information inquiries, and internal extensions. Efficiently, courteously, and accurately answers/relays call information, with priority given to emergencies. Utilizes computerized system for locating physicians,...
-
Medical Call Center Representative
4 weeks ago
Augusta, Maine, United States RemX Full timeJob OpportunityWe are seeking a highly motivated and experienced Call Center Representative to join our team at RemX, a leading workforce specialist.This is a remote work opportunity that offers a competitive hourly rate of $16 and a range of benefits.The ideal candidate will have a strong background in customer service, with experience in a call center...
-
Trainer - Call Center
2 months ago
Augusta, United States Coforge Full timeWe at Coforge are hiring Trainer - Call Center with the below skillset: Facilitate training virtual or face to face sessions for new hires and tenured employees. Document and publish training performance reports in a timely manner. Drive training completion on compliance and developmental courses. Conduct training needs analysis on knowledge, skill, and...
-
Customer Service Call Center
3 months ago
Augusta, United States Performance Food Group Full timePosition is in-office located in Augusta, Maine. Schedule:Sunday 10 a-5 p. Monday - Thursday 8 a-5 p$17.50-$19.00 dependent on experience. We are looking for someone with demonstrable customer centric attitude and professional demeanor. Must be profi Customer Service, Call Center, Service, High School, Customer, Manufacturing, Retail
-
Customer Service Rep/Call Center
4 weeks ago
Augusta, United States EOTM - Partners Professional Full timeJob DescriptionJob DescriptionPartners Personnel is seeking a Customer Service/Call Center Rep for our client in the Augusta, ME area. This is a contract to hire position, company offers great benefits, upon hire.Schedule: Sunday 10:00 am to 5:00 pm. Monday -Thursday 8:00 am to 5:00 pm. On-SitePay $36,400 to 40,560/DOEJob ResponsibilitiesFirst point of...
-
Customer Service Call Center
2 months ago
Augusta, United States Performance Foodservice Full timeJob Description:Position is in-office located in Augusta, Maine.Schedule:Sunday 10a-5pMonday - Thursday 8a-5p$17.50-$19.00 dependent on experienceWe are looking for someone with demonstrable customer centric attitude and professional demeanor. Must be proficient in MS Office suite – Outlook, Word & especially Excel in a SharePoint environment.We Deliver...
-
Customer Service Call Center
4 months ago
Augusta, United States Performance Foodservice Full timeJob Description:Position is in-office located in Augusta, Maine.Schedule:Sunday 10a-5pMonday - Thursday 8a-5p$17.50-$19.00 dependent on experienceWe are looking for someone with demonstrable customer centric attitude and professional demeanor. Must be proficient in MS Office suite – Outlook, Word & especially Excel in a SharePoint environment.We Deliver...
-
Cardiac Imaging Specialist
4 weeks ago
Augusta, Maine, United States K.A. Recruiting Full timeJob Title: Cardiac Imaging SpecialistLocation:Harrington, DelawareShift:days, evenings, or nightsRequirements:Completion of school.Registered Cardiac Sonographer.Benefits:Flexible health insurance benefits through our Highmark Blue Cross Blue Shield PPO, Dental, and Vision.Basic and supplemental accidental death and dismemberment (AD&D) coverageBasic and...
-
Augusta, United States Eisenhower Army Medical Center Full timeVenesco, LLC is seeking a Family Medicine Physician to provide care at Eisenhower Army Medical Center , GA. FM Physician will care for active duty service members and their dependents. This is a rewarding opportunity to make a meaningful impact on those who serve our country. Benefits: Competitive market compensation Comprehensive benefits package:Medical,...
-
Customer Service Representative
4 weeks ago
Augusta, Georgia, United States Five Star Call Centers Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Five Star Call Centers. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and chat.Key...
-
Plasma Center Nurse Specialist
4 weeks ago
Augusta, Maine, United States Takeda Pharmaceutical Company Ltd Full timeAbout the RoleAs a Medical Support Specialist (Plasma Center Nurse) at BioLife Plasma Services, you will play a critical role in supporting plasma center operations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, review laboratory test results, and notify donors of unsuitable test results. You will work under...
-
Center Director
3 weeks ago
Augusta, Georgia, United States YMCA Of Metro Atlanta Full timeAs a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, the YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're seeking a dedicated professional to join our team as Center Director, responsible for implementing all aspects of the day-to-day center...
-
Neuropsychological Testing Specialist
4 weeks ago
Augusta, Georgia, United States CHILD NEUROBEHAVIORAL CENTER Full timeJob SummaryWe are seeking a highly skilled Neuropsychological Testing Specialist to join our team at the Child NeuroBehavioral Center. The ideal candidate will have experience in performing neuropsychological testing with children, adolescents, and adults, as well as assisting with various therapies and rehabilitation services.Key ResponsibilitiesConduct...
-
Part Time Line Cook Specialist
2 weeks ago
Augusta, Georgia, United States Augusta Marriott at the Convention Center Full timeJob OverviewWe are seeking a skilled Part Time Line Cook Specialist to join our dynamic team at Augusta Marriott at the Convention Center. As a Line Cook Specialist, you will play a vital role in preparing high-quality food that exceeds our guests' expectations.
-
Unified Communications Specialist
3 weeks ago
Augusta, Georgia, United States Reid Hospital & Health Care Services Full timeJob SummaryWe are seeking a highly skilled Unified Communications Specialist to join our team at Reid Hospital & Health Care Services.The ideal candidate will have a deep understanding of Cisco Call Manager Systems and integrations, as well as experience in managing and monitoring unified communication systems.This is a hands-on technical position that...
-
Plasma Center Nurse
2 months ago
Augusta, United States Takeda Pharmaceutical Company Ltd Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...
-
Plasma Center Nurse
2 weeks ago
Augusta, United States Takeda Pharmaceutical Company Ltd Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...
-
Neuropsychological Testing Specialist
3 weeks ago
Augusta, Georgia, United States CHILD NEUROBEHAVIORAL CENTER Full timeAt the Child NeuroBehavioral Center, we are seeking a highly skilled Neuropsychological Testing Specialist to join our team. As a key member of our staff, you will be responsible for performing neuropsychological testing with children, adolescents, and adults. Your expertise will help us provide comprehensive and coordinated services to our clients.The ideal...
-
Speech Language Therapist
4 weeks ago
Augusta, Maine, United States CHILD NEUROBEHAVIORAL CENTER Full timeWe are seeking a qualified licensed Speech Language Pathologist (SLP-CCC) to join our team at the Child NeuroBehavioral Center for Health & Wellness, PC. As a pediatric rehabilitation specialist, you will work with children, adolescents, and adults in the Georgia area, providing comprehensive rehabilitation services.The ideal candidate will have experience...