Customer Service Representative

2 months ago

Danville, United States Park National Bank Full time
RESPONSIBILITIES

  • Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
  • Responsible for customer and account origination, retention and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
  • Process customer requests within designated authority and respond to customer inquiries and transaction requests made by phone, virtually, in person or digital/website.
  • Execute retail banking initiatives and strategies through consultative relationship management.
  • Act as advocate of digital product adoption for customers and internal support for branch associates.
  • Cross sell products and services and perform related clerical functions, such as a variety of account and customer maintenance
  • Assist Branch Management with daily Branch Operations duties such as pulling various customer reports and gathering data, as needed.
  • Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
  • Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
  • Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts,
    expectations, policies and procedures and apply them to daily tasks
  • Deliver a consistent, high level of service within our Serving More standards
  • Other duties as assigned
COMPETENCIES
  • Interpersonal/Customer Service Skills
  • Written and Verbal Communication
  • Ability to understand and follow directions
  • Adaptable to change
  • Basic Computer Skills
  • Ability to build collaborative relationships
  • Ability to work as part of a team
  • Organizational Skills/Detail Oriented
  • Problem/Situation Analysis
  • Technical Expertise


PHYSICAL REQUIREMENTS
This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCEHigh School diploma or equivalent required.
Four or more years teller experience preferred.
Strong familiarity with Bank and branch functions, policies and procedures required.

SCHEDULEOperating hours are Monday through Thursday 8:30am - 4:30pm, Friday 8:30am - 5:30pm, and Saturday 8:30am - 12:00pm. This position is hourly and full-time.A minimum of 37.5 hours is required to maintain eligibility for full-time status. Generally this position will require 37.5 - 40 hours per week. The expected number of Saturday shifts is 2-3.

  • Customer Service Representative

    4 weeks ago

    Danville, Illinois, United States Waterco Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Culligan by WaterCo. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective responses to customer...

  • Customer Service Representative

    4 weeks ago

    Danville, Kentucky, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a dynamic and growing company that values our team members and strives to provide exceptional customer service. As a customer service representative at Domino's Pizza LLC, you will be the face of our brand, interacting with customers and providing them with a positive experience.Job DescriptionWe are seeking a highly motivated...

  • Customer Service Representative

    1 month ago

    Danville, Illinois, United States Waterco of the Central States, Inc. Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Waterco of the Central States, Inc. This role will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key...

  • Customer Service Representative

    3 weeks ago

    Danville, Kentucky, United States Zaxby's Full time

    Customer Service Representative Job DescriptionZaxby's is a family-oriented restaurant where we strive to provide an exceptional dining experience for our guests. As a Customer Service Representative, you will be the first point of contact for our guests and play a crucial role in delivering a great experience.Key Responsibilities:Taking and entering orders...

  • Customer Service Representative

    3 weeks ago

    Danville, Illinois, United States Waterco Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Waterco. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesProvide top-notch customer service via...

  • Customer Service Representative

    3 weeks ago

    Danville, United States U-Haul Full time

    Location: 2400 Riverside Dr, Danville, Virginia 24540 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Danville, Virginia, United States State Farm Insurance Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Danville, Virginia, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza. As a key member of our store team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Danville, Virginia, United States HealthcareSource Medical Center (Services admin-only migration) Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at HealthcareSource Medical Center (Services admin-only migration). As a key member of our customer service team, you will be responsible for answering and routing all incoming calls to our switchboard in a courteous and professional manner.Key Responsibilities:Answer and...

  • Customer Service Representative

    3 weeks ago

    Danville, Ohio, United States Park National Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Park National Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our customers.ResponsibilitiesProvide prompt and professional service to customers, prospective customers, and bank...

  • Customer Service Representative

    4 weeks ago

    Danville, Pennsylvania, United States CHAD JACOBSON - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesProvide timely and accurate...

  • Customer Service Representative

    4 weeks ago

    Danville, Virginia, United States Wells Fargo Full time

    About this role:We are seeking a skilled Customer Service Representative to join our team in Consumer, Small & Business Banking division. As a Teller, you will be the face of Wells Fargo, providing exceptional customer service and support to our clients. If you enjoy working with people and are passionate about delivering outstanding service, this is an...

  • Customer Service Representative

    2 months ago

    Danville, United States Face Reality Skincare Full time

    About Face Reality: Face Reality Skincare was created with one goal: to give people clear skin and confidence. With over 50 million people suffering from the physical and emotional toll of acne, we made it our mission to develop an effective way to achieve clear skin through adaptive, expert guidance by trained estheticians and premium formulas that use only...

  • Customer Service Representative

    4 weeks ago

    Danville, Ohio, United States Park National Bank Full time

    Responsibilities:As a Customer Service Representative at Park National Bank, you will be responsible for serving customers, prospective customers, and bank associates promptly and professionally. This includes originating, retaining, and maintaining customer and account relationships, including retail deposit accounts, digital products, and small business...

  • Customer Service Representative, Kitchen

    2 months ago

    Danville, United States Circle K Full time

    Circle K - 1212 N Bowman [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative, Evenings

    1 month ago

    Danville, United States Circle K Full time

    Circle K - 610 S Bowman [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    4 weeks ago

    Danville, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at WEIS LLC. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store...

  • Customer Service Representative

    3 weeks ago

    Danville, California, United States Face Reality Skincare Full time

    About Face Reality SkincareWe are a high-growth skincare company dedicated to providing exceptional customer care through various channels, including phone, email, and online correspondence. Our team is passionate about delivering outstanding service and building sustainable relationships with our customers.Job OverviewWe are seeking a Customer Support...

  • Customer Service Representative

    6 days ago

    Danville, United States Spherion Full time

    We are seeking a Customer Service Representative (CSR) to join a dynamic team, providing essential support for automotive belts and parts. This role involves processing orders, answering customer inquiries, and maintaining accurate product knowledge, all while using digital tools and transitioning to SAP for our ERP system. The ideal candidate will be...

  • Customer Service Representative

    2 weeks ago

    Danville, United States Dawson Logistics Full time

    Job DetailsLevel Experienced Job Location Danville Voorhees - Danville, IL Remote Type N/A Position Type Full Time Education Level High School Salary Range $17.00 - $17.00 Hourly Travel Percentage None Job Shift Undisclosed Job Category Customer Service Description Located onsite in the Warehouse office, the Customer Service Representative provides support...