Client Service Representative

2 weeks ago


Champaign, United States Western Veterinary Partners Full time

Country View Veterinary Hospital is seeking a Client Service Representative to join our team Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a full-time position, with either 5/8 or 4/10 schedule and availability needed Monday-Friday.

Full-time benefits and compensation:

  • Compensation: $15-18/hour, based on experience and skillset
  • Health package: Medical, dental, and vision insurance
  • Life insurance and disability
  • Employee Assistance Program
  • 401k options
Minimum qualifications and skillset:
  • 3-5 years of client service experience
  • Previous veterinary experience is required
  • Proficiency in the following skills:
    • Client service and communication
    • Managing phone lines
    • Booking appointments
    • Over the counter sales and financial transactions
    • General front desk duties


About Us:

At Country View Veterinary Hospital, we provide services such as dermatology, preventative care, dentistry, soft tissue surgery, geriatric medicine, and much more. We love our diverse clientele and the beautiful American Fork, Utah, community. We also love veterinary medicine and the unpredictability each day brings, as well as the wide variety of cases we see. Our team is comprised of two talented veterinarians and a support staff that has great longevity and years of experience. We promote a strong sense of teamwork and cohesive communication, making us a great choice for clients to receive exceptional care and our team to enjoy and grow their thriving veterinary careers.

If you're interested in advancing your career in veterinary medicine APPLY TODAY We look forward to hearing from you

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