Customer Support Specialist
1 week ago
Base Salary Range: Level I - $20.00 - $23.66 per hour Level II - $22.00 - $25.59 per hour Senior - $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month, while also enjoying 11 paid holidays each calendar year, and an annual float day. pro-rated from start date, and/or hours worked. To view Benefits Summary: Apply > Current Openings > position > attachment. Position Overview: Are you a friendly and helpful customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Customer Service Center in Oak Harbor, WA. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. This position is Full Time; typical schedule is Monday Friday 8:00 a.m to 5:00 p.m and rotating Saturdays 9:00 a.m to 1:00 p.m. Flexibility is required to work to ensure adequate staffing for training or employee absences. The successful candidate will be able to: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution.
-
Customer Support Specialist
1 week ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: Level I - $ - $ per hour Level II - $ - $ per hour Senior - $ - $ per hourDepending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered...
-
Customer Support Specialist
7 days ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: Level I - $ - $ per hour Level II - $ - $ per hour Senior - $ - $ per hourDepending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered...
-
Customer Support Specialist
2 months ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: *Level I * - $20.00 - $23.66 per hour *Level II * - $22.00 - $25.59 per hour *Senior * - $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take...
-
Customer Support Specialist
1 week ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: Level I- $20.00 - $23.66 per hour Level II- $22.00 - $25.59 per hour Senior- $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take time off to stay...
-
Customer Support Specialist
1 week ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: Level I- $20.00 - $23.66 per hour Level II- $22.00 - $25.59 per hour Senior- $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take time off to stay...
-
Customer Support Specialist
5 months ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: Level I- $20.00 - $23.66 per hour Level II- $22.00 - $25.59 per hour Senior- $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take time off to...
-
Customer Support Specialist
4 days ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: Level I- $20.00 - $23.66 per hour Level II- $22.00 - $25.59 per hour Senior- $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take time off to stay...
-
Customer Support Specialist
3 months ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range:Level I - $20.00 - $23.66 per hour Level II - $22.00 - $25.59 per hour Senior - $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take time off to stay...
-
Customer Delivery Support Specialist
3 days ago
Bar Harbor, United States United Parcel Service Inc. Full timeDelivering Excellence, One Package at a Time We are seeking highly motivated and reliable individuals to join our team as Customer Delivery Support Specialists. As a key member of our operations team, you will play a vital role in ensuring timely and efficient delivery of packages to our customers. About the Role:You will be part of a dynamic team that...
-
Caregiver Support Specialist
7 days ago
Oak Harbor, Washington, United States Service Alternatives Full timeWe are a values-driven organization, committed to advancing the potential of communities and individuals through exceptional service. Our mission is built on the foundation of care and compassion for those in need.Job SummaryThe Direct Service Professional (DSP) role is designed to provide assistance and support to clients, empowering them to live meaningful...
-
Customer Service Center Support Team Manager
7 days ago
Oak Harbor, Washington, United States Heritage Bank Full timeJob SummaryWe are seeking an experienced Customer Service Center Support Team Manager to oversee the day-to-day operations of our customer support team. The successful candidate will have a proven track record in managing high-performing teams, ensuring exceptional customer service, and driving business results.
-
Dental Support Specialist
6 days ago
Oak Harbor, Washington, United States Sea Mar Community Health Centers Full timeJob OverviewSea Mar Community Health Centers is a community-based organization committed to providing quality healthcare services. Our team of dedicated professionals is seeking a highly skilled Dental Assistant II to join our Oak Harbor Dental Clinic.The successful candidate will provide exceptional support to dental providers, utilizing four-handed...
-
Resident Service Specialist
7 months ago
Oak Harbor, United States HUNT Full timeA Brief Overview. The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall ap Resident, Specialist, Property Management, Customer Service, Service, Community Manager, Retail
-
Financial Support Specialist
7 days ago
Winter Harbor, Maine, United States Bar Harbor Bank & Trust Full timeAt Bar Harbor Bank & Trust, we offer a unique opportunity for a Financial Support Specialist to grow and develop their skills in a dynamic environment. This part-time role involves working closely with customers, processing transactions, and providing support to our branch team.
-
Financial Operations Specialist
4 weeks ago
Gig Harbor, Washington, United States ABC Bookkeeping & Business Support Full timeJob Title: Financial Operations SpecialistABC Bookkeeping & Business Support is seeking a detail-oriented and organized Financial Operations Specialist to join our team.The ideal candidate will possess strong bookkeeping and accounting skills, with experience handling full-cycle business accounting, including A/P, A/R, payroll, excise returns, bank...
-
Caregiver and Community Support Specialist
7 days ago
Oak Harbor, Washington, United States Service Alternatives Full timeService Alternatives OverviewAt Service Alternatives, we're committed to advancing the potential of communities, customers, and ourselves through exceptional service.Salary RangeThe starting wage for this role is $22.50-$23.50 per hour, with a 40-hour workweek.Job DescriptionThis entry-level leadership position involves assisting clients to live meaningful...
-
Administrative Support Specialist
6 days ago
Benton Harbor, United States Central Point Partners, LLC Full timeCentral Point Partners, LLC is seeking an administrative support specialist to join our team.Job SummaryThis role will involve a variety of tasks supporting both internal and external customers. The successful candidate will be responsible for communicating with customers via various channels, addressing customer requests and needs, scheduling appointments...
-
Clinical Informatics Specialist
3 weeks ago
Oak Harbor, United States Clinical Management Consultants Full timeA hospital is seeking a skilled Clinical Informatics Specialist to enhance the integration of technology and clinical practice for improved patient outcomes. This role offers the opportunity to collaborate with healthcare teams in optimizing electronic health records and data management systems to support quality care delivery.The Nurse Clinical Informatics...
-
Administrative Support Specialist
2 weeks ago
Oak Harbor, Washington, United States LADGOV CORPORATION Full timeKey Responsibilities:• Process and submit travel claims, vouchers, advanced pay, and PCS gains/loss packages.• Assist with special pay entitlements, payment inquiries and research, and PERSTEMPO tracking as it relates to pay.• Facilitate the preparation and submission of SGLI packages, Record of Emergency Data, and Dependency Application as related to...
-
IT Support Specialist
2 months ago
Oak Creek, United States Riteway Bus Service, Inc. Full timeGO Riteway's Mission Statement: GO Riteway is committed to providing superior transportation services to students, business travelers, local residents, and tourists. We will accomplish this by focusing on Safety, Integrity, and Teamwork. POSITION OVERVIEWTITLE: IT Support Specialist LOCATION: 6970 S 6th St Oak Creek, WI 53154REPORTS TO: VP of Fleet,...