Patient Experience Specialist
1 week ago
Job Type
Full-time
Description
Are you looking for something exciting with lots of variety every day? We have the perfect career for you At Rapid City Orthodontics our Front Office Patient Experience Specialists are the first ones on the phone or in-office to greet our patients. No day is ever the same.
General Duties include:
- Welcoming and greeting patients and family members
- Maintaining the patient appointment scheduling
- Answering the phone and handling all patient communications via text messaging and email
- Supporting the day-to-day success of the team
#SDBLIFE
Requirements
- Excellent communication abilities-both in-person and electronically
- Friendly, determined to make our patients feel welcome
- Problem-solving skills
- Reliable
- Confident
- Great at multitasking
- Exceptional problem solver
- Strong work ethic and sense of personal integrity
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